Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Supported network protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Operating system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Administrative configuration and setup . . . . . . . . . . . . . . . . . . . .
4 Configuring the Scan Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Selecting your default Scan Station settings . . . . . . . . . . . . . . . . . . . . . . . 4-1 Scan As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 File Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Setting Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Indicator lights and error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Clearing a document jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Saving error log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Overview The Kodak Scan Station 100 is designed as a walk-up scanner that requires minimal user training. The Scan Station 100 is a standalone solution requiring no host PC or application software. It works with an existing network (Ethernet, 10/100 Base T) and makes use of existing network shared services such as TCP/IP, FTP and SMTP in order to communicate with other network devices or destinations.
Chapter 5, Scan Station Administration Specifics — provides detailed information regarding configuring your office network to allow easy integration of the Scan Station, how to properly configure login credentials and general network configuration details. Chapter 6, Maintenance — provides cleaning and maintenance procedures for the Scan Station. Chapter 7, Troubleshooting — provides a problem solving chart that you should refer to before calling Kodak Support.
Most of the Scan Station’s features can be successfully used in heterogeneous network environments. On the Scan Station, printers are accessed via Microsoft printer drivers, which are installed on the Scan Station using Microsoft Point-and-Print technology. See the section entitled, “Configuring printers” in Chapter 4 for more information.
Administrative configuration and setup The Configuration Organizer is the center of all Scan Station administration. With the Configuration Organizer you can create administrative configuration files and user configuration files. Setting up the Scan Station requires the creation of an administrative configuration file. The Configuration Organizer must first be installed on a separate computer to properly setup and configure the Scan Station.
If the Cancel button is selected, the Scan Station will be placed into administrative configuration mode. In this mode, the Scan Station automatically displays the Settings mode screen. The administrator can scroll through each of the setting groups and make modifications to each of the values. Any setting that requires more than a simple selection (e.g. a typed entry) will display a virtual keyboard that allows the entry of more complex data.
When a scan job is complete, the user’s USB flash drive can be removed from the Scan Station and the Scan Station display returns to the normal state with all of the default settings restored. NOTE: For more information about configuring your Scan Station refer to Chapters 3 and 4. For more information on password protection of the configuration file, refer to the section entitled, “Securing your Scan Station” in Chapter 5.
What’s in the box Before you begin open the box and check the contents: • Kodak Scan Station 100 • Input tray • Output tray • Special document feeder • Power cord bundle • Feed module • Portable USB flash drives • Welcome Folio which includes: - Installation CD - Registration sheets - Printed User’s Guide, English - Quick Tips Guide - Quick Installation Guide - Service Contact sheets - Miscellaneous flyers A-61588 July 2008 1-7
Unpacking and setting up the Scan Station Carefully unpack the Scan Station 100 and place it on a clean, dry and level surface. Locate and attach the power cord, network cable and the input and output trays. Make sure the Scan Station cover is closed. Installing the power cord 1. Select the appropriate AC power cord. 2. Plug one end of the power cord into the Scan Station. 3. Plug the other end of the power cord into the wall outlet. Installing the network cable 1.
Attaching the output tray and special document feeder 1. Locate the output tray holes on the Scan Station. Powering up the Scan Station Turn the power on and wait a few moments while the device completes it’s self tests. 2. Insert the pin on the left side of the output tray/special document feeder in the hole, then press the ribbed button on the right side of the output tray/special document feeder and insert the pin in the hole on the right side of the Scan Station.
2 Pre-installation Checklist It is recommended that you fill out this worksheet before installing the Kodak Scan Station 100. You will need this information about your network to create an administrative configuration for your Scan Station using the Configuration Organizer (provided with the Scan Station) and to complete the installation. Research any information you are unsure of before creating the administrative configuration file.
Device Settings (continued) — found under the Settings button in the Configuration Organizer or Administration GUI. Parameter Name Description/Sample • Alternate WINS Server IP of Windows Internet Name Server #2 Device Password Optional numeric password to restrict access to the Scan Station. 4 digits (e.g. 1234). Your Setting Notes Entered via the virtual keyboard at each access.
Email Server Settings — found under the Settings button in the Configuration Organizer or Administration GUI. Parameter Name Description/Sample Your Setting Notes SMTP Settings • Server Address Fully qualified domain name or IPv4 address of the SMTP server (e.g., smtp-server. company.com or 192.0.0.1). Use IPv4 to eliminate any DNS issues when troubleshooting. • Credentials User name, password and network domain. Required to access the SMTP server. Required for authenticated SMTP.
3 Initial Setup and Verification This chapter provides instructions for installing the Configuration Organizer and procedures for setting up your Scan Station to work properly on your office network. Before you begin, you need to know some basic information about your network configuration as well as network addresses (e.g., your Email server and any shared folders you may want to access from your Scan Station). Refer to the PreInstallation Checklist in Chapter 2 as you are configuring your Scan Station.
3. Click Next. The License Agreement screen will be displayed. 4. Read the license agreement, click I Agree and then click Next. The Select Installation Folder screen will be displayed. 5. Enter, or browse to, the folder where you want to install the Configuration Organizer or keep the default setting. You may also install the application for Everyone or Just Me (yourself), then click Next. NOTE: It is recommended that you accept the default settings.
The Confirm Installation screen will be displayed. 6. Click Next. The installation will start and progress will be displayed.
7. When the installation is complete, the Installation Complete screen will be displayed. 8. Click Close. Installing the optional fax modem To install the optional Kodak Scan Station Fax Modem Accessory (CAT No. 128 0528): NOTES: • Before installing the optional fax modem accessory, verify that you are running Version 2.0 or greater. Go to www.kodak.com/go/ disupport for more information about updating.
Configuring your Scan Station This section provides procedures for configuring your Scan Station to connect to your office network environment. You will need to enter network-specific settings. This information should already be filled in on the Pre-installation Checklist in Chapter 2. NOTE: Using the PC keyboard to enter information is faster than clicking letters and numbers on the virtual keyboard/keypad. 1. Double-click the Configuration Organizer icon on your desktop to launch the application.
Password protecting the configuration file As an administrator, you want to password protect the configuration file from being inadvertently overwritten. Other users who have access to the Configuration Organizer can create an Administrator version of a configuration file and without knowing it, replace the Scan Station settings with their own. If you password protect the configuration file, then only an administrator who knows the password can overwrite the settings on the Scan Station.
Language setting The language you select will be used to configure the Scan Station’s user interface as well as the language that will be used for the Optical Character Recognition function (e.g., when creating a searchable PDF file). • Click the desired language.
Device settings The Device icon displays a list of settings which will be used to configure the Scan Station to work on your office network. 1. Click the Device icon. 2. Enter a device name that is not already assigned to a device on your office network. Your Device Name must be unique. If you attempt to enter a name that already exists on your office network, a warning message will be displayed, and, as a result, one of the devices will be removed from the network.
3. Select IP Address to configure the device’s network address. Select one of the following: • If your network uses dynamic IP addresses, click Automatic (DHCP), and proceed to the next section, “E-mail settings”. • If your network uses static IP addresses, click Static (IPv4) and continue with Step 3. • If all the static IP Address options are not displayed, use the up and down arrows. • All of the options on the Static IP Address screen will display a keyboard/keypad for entering information.
4. If you want to protect access to the Scan Station with a password, select Device/Administrator Password to display the keypad. Enter a 32-character alphanumeric password. You will be asked to re-enter the password. When finished, click Done. NOTES: • If you assign a device password, all users will be prompted to enter this password every time they use the Scan Station. This does not take the place of password protecting your Scan Station’s configuration file.
6. Click Remote Configuration to allow your Scan Station to be remotely configured. Refer to the section entitled “Updating your Scan Station” (Method 3) in Chapter 5 for more information. When selected, the Remote Configuration Settings screen will be displayed. - Enter a network folder where the Scan Station will find updated configuration settings. - Select which days of the week and time of day this operation will be performed. - Select the time of day you want your Scan Station to check for updates.
E-mail settings For the Scan Station to send documents to email recipients, you must define how the Scan Station will access your email server. • Click the E-mail icon. The E-mail settings will be displayed. You can set the SMTP Settings, LDAP Settings, Return Email Address, and the Maximum Attachment Size from the E-mail screen. Refer to the sections that follow for detailed information and procedures. SMTP settings 1. From the E-mail screen, click the SMTP Settings option.
3. Select Credentials to define the email server credentials. NOTE: If you are using an unauthenticated SMTP server, you do not need to make any selections in the Credentials fields. The Credentials screen will be displayed. Enter a Username, Password and an optional Domain name for the email server account that the Scan Station will log into. Even though these credentials may be the same as the Default Credentials, they must still be defined here.
4. Most email servers communicate on Port 25. If your email server communicates on a different port, click on Port. The virtual keyboard will be displayed where you can enter a new port number. When finished, click Done. 5. The default for SSL is Do not use SSL. If your email server requires Secure Socket Layer (SSL), click SSL and enable the Use SSL option, then click Done to return to the E-mail screen.
6. Click Authentication Scheme to select the specific SMTP Authentication Scheme used by your mail server. Select from the following options: • • • • • • Use Strongest None Plain Login MDS Challenge Response NTLM NOTE: Use Strongest will select the strongest available authentication scheme reported by the mail server. For more information on authentication schemes, consult your network administrator.
7. When your SMTP connection is configured, use the Test Connection option to test whether your settings are correct. The Scan Station will test your settings and will display a “Success” or “Failed” message. If the test connection failed, verify that all of your settings are correct and make any necessary changes, until a Success message is displayed. After running the test connection, click OK on the message box to return to the SMTP Setting screen. Then click Done to return to the E-mail screen.
LDAP settings Connecting to an LDAP server allows the Scan Station and the Configuration Organizer Software to connect to a network address directory. This connection can be used to import one or more email addresses into an email address group. It can also be used to look up addresses on the Scan Station to temporarily add an email address to a group list. 1. From the E-mail screen, click the LDAP Settings option. The LDAP Settings screen will be displayed. 2. Select the LDAP Server Address.
The Credentials screen will be displayed. Provide a Username, Password and an optional Domain name for the LDAP server account that the Scan Station will log into. Even though these credentials may be the same as the Default Credentials, they must still be defined here. For each of these settings the virtual keyboard will be displayed. When finished, click Done. 4. Most LDAP servers communicate on Port 389. If your LDAP server communicates on a different port, click on Port.
5. The Base DN (Distinguished Name), Search Field Tag, Email Address Tag, and Full Name Field Tag are strings that define the search criteria for the LDAP server. See your network administrator for the specific format of these strings. When you have the correct format, enter the Base DN, the Search Field Tag, Email Address Tag and Full Name Field Tag. 6. Select Search Results To Return to set the maximum number of records to display when performing a search. Select a number from 1 to 1000. 7. Click Done.
Return Email Address Setting the Return E-mail Address allows you to receive notification if an email or fax sent by the Scan Station could not be delivered. This address is also used as the “From” email address when sending documents via email. IMPORTANT: Be careful about setting this option as every undeliverable email and/or fax notification will be sent to this address and the same address will appear as the Sender address for every email sent from the Scan Station.
Maximum Attachment Size This option allows you to set the maximum size of an email attachment that can be successfully sent. This value should match the limitations defined by your email server. 8. Click Maximum Attachment Size. The following screen will be displayed. 9. Select the size (0 to 99 MB in 1 MB increments) using the up and down arrows, then click the green button to the left of the selected number. When you have made your selection, the E-mail screen will be redisplayed.
Fax settings You must have the optional fax modem accessory fCAT No. 128 0528) for the Scan Station 100 and it must be properly connected before configuring fax settings. For instructions on installing the fax modem, see the section entitled, “Installing the optional fax modem” earlier in this chapter. 1. Click the Fax icon. The Fax screen will be displayed. 2. From the Fax screen, click the LDAP Fax Field Tag option. The virtual keyboard will be displayed allowing you to enter information.
3. If desired, select Sender’s Fax Number from the Fax screen to enter the sender’s fax number. The virtual keyboard will be displayed allowing you to enter a number. Click Done when finished. 4. Select Outside Line Prefix to enter the desired prefix that the user needs to enter to access an outside line. When selected, the virtual keyboard will be displayed. Enter the number you want the user to enter to access an outside line (e.g., 9, is frequently used and a comma “,” may be used to insert a pause).
6. Select the desired country/code and click Done. 7. Select Incoming Fax Settings to display the Incoming Fax Settings screen. If you want to configure your Scan Station to receive faxes, the following settings can be used to define where incoming faxes will be delivered. You can select a network folder and/or a network printer for fax delivery. 8. If you want to select a network folder to receive incoming faxes, select Incoming Fax Folder to display the virtual keyboard.
9. Enter a fully qualified path name to a network folder where incoming faxes will be delivered. 10. When finished, click Done. 11. If you want to select a network printer for incoming fax delivery, click Incoming Fax Printer to display the list of installed printers. NOTES: • If no printers are installed, None will be displayed on the Select Printer for Incoming Fax screen. • Do not delete a printer destination that is assigned to incoming faxes.
12. Select a printer from the list and click Done to return to the Incoming Fax Settings screen. 13. Click Receive Fax to allow faxes to be received at the configured device. NOTES: • The Incoming Fax option is only available if the administrator’s Email ID is configured (see the section entitled, “Return Email Address” earlier in this chapter). If the Email ID is not configured, the following message will be displayed: Before Incoming FAX can be enabled, you must provide a return E-mail address.
Outgoing faxes Three attempts will be made to send a fax. These attempts will be made at intervals of 3 minutes each. If the fax service is not able to send a fax to the recipient, an email will be sent to the sender (User Email Address) if that email address is available. Otherwise, the message will be sent to administrator’s email address. Included in the message will be: the fax TIFF image, the sender and recipient’s fax number and the error response from the MS Fax Service.
Transaction Log settings The Scan Station can log all transactions to a separate transaction file. This file is in XML format and can be exported from the Scan Station. This is useful in environments that are security-minded or where transactions are used for billing. By default, all transactions are logged (checked). You can disable logging on any or all of the transaction types listed on the Transaction Log Settings screen by unchecking the appropriate box. 1.
Time settings 1. Click the Time icon. The Time screen will be displayed. 2. Click Time Zone and select your time zone. 3. Click Daylight Savings and select Automatically Adjust or No Adjustment. 4. Click Clock and select either a 12 Hour or 24 Hour time format. 5. Click Separator and select the separator symbol. 6. Click Format and select the hours, minutes, and seconds format.
Setting the Scan Station clock The time clock on the Scan Station can only be set when the Scan Station is in local Administrative mode. To set the time clock on the Scan Station: 1. Insert a flash drive with an administrative configuration file into the Scan Station. 2. If prompted to update the Scan Station settings, press the No button on the control panel. The scanner will now be in Settings mode. 3. Use the arrows to scroll to the Time settings icon. 4.
Date settings If the Calendar icon is not displayed, use the arrows on the toolbar at the top of the Configuration Organizer screen to view the Calendar icon. 1. Click the Date icon. The Date settings will be displayed. 2. Click Separator and select the desired separator symbol. 3. Click Format and select the desired day, month, year format.
Setting the Scan Station date The date on the Scan Station can only be set when the Scan Station is in local Administrative mode. To set the date on the Scan Station: 1. Insert a flash drive with an administrative configuration file into the Scan Station. 2. If prompted to update the Scan Station settings, press the No button on the control panel. The scanner will now be in Settings mode. 3. Use the arrows to scroll to the Date settings icon. 4. Click on the Set option to display the Date Entry keypad.
Configuration options The Configuration Options screen provides a variety of options. To access the Configuration Options screen: • Click the Configuration options icon QWERTY keyboard By default, the Scan Station will display the virtual keyboard in QWERTY format. You may optionally select an alphabetically-sorted keyboard format, by deselecting the QWERTY Keyboard option.
Allow Force User Login When enabled, this option requires the user to login before a scan session. When this option is enabled, the user will be presented with a Login screen at the Scan Station requiring the user to enter a user name, password and domain. When Force User Login checked, you must apply LDAP settings. See the section entitled “LDAP Settings” earlier in this chapter. A default Administrator account is available for logging onto the Scan Station after enabling Force User Login.
Allow Adding Pages to a Scan Job When this option is enabled, the user can continue to add pages to a scan job. After all pages in the input tray have been scanned, a message will be displayed asking if they want to add more pages. If the user selects Yes, the additional pages will be scanned and the message will be displayed again until the user selects No, or the 30second timeout has occurred.
Saving your configuration After configuring your Scan Station, save your configuration settings. Be sure to insert your USB flash drive into the USB port on your PC after the Configuration Organizer is running. This will allow the Configuration Organizer to recognize the presence of the flash drive. If the flash drive is inserted before the application is launched, the flash drive option will not be available on the Save Configuration To dialog box. 1.
Updating your Scan Station settings When you have saved your administrative configuration on your flash drive, you can take these settings to a Scan Station and update the Scan Station. 1. Insert your USB flash drive in the USB port on the Scan Station. 2. If the Scan Station configuration previously had a password assigned to it, you will be prompted to enter that password before proceeding with any changes.
NOTES: • If there are additional settings on the Scan Station (e.g. email are new settings on the flash drive that are not on the Scan Station, you will be prompted to either add or remove these settings. • If you do not want to change settings at this time, click Skip. • At this point, you have either skipped or saved your settings. The Scan Station will now be in “local administrator” mode.
Verifying your Scan Station setup The following steps help you to verify that your Scan Station installation was successful and is operational. 1. Insert a blank flash drive in the Scan Station’s USB port. When the Scan Station recognizes the flash drive, an icon is displayed showing the flash drive with the user profile. 2. Click Save to Flash Drive. 3. Place a document into the input tray and press the green Go button. The Destination Review screen will be displayed.
When the document has been scanned, the Status screen will be displayed as it sends your document to each selected destination. When all destinations have been processed, the following screen will be displayed. NOTE: This screen will list all the destinations you have selected (if you had more than one). Successful destinations will be shown with a green check mark. Unsuccessful destinations will be shown with a red X, and the message, One or more saved destinations failed will be displayed.
4 Configuring the Scan Station Chapter 4 provides step-by-step procedures for configuring the Scan Station. Some of these procedures require more detailed information. Specific section references are made throughout this chapter as to where to find more detailed information in Chapter 5, Scan Station Administration Specifics. Selecting your default Scan Station settings The Scan Station can be configured with default values for settings such as; Scan As, File Type, File Name Settings, etc.
Scan As 1. If the Scan As icon is not visible on the toolbar, click the right arrow until it is displayed. NOTE: Certain selections will modify the content of other screens. For example, if you select Black and White, you cannot select JPEG output on the File Type screen. 2. Select the type of document (Color, Grayscale, Black and White) that will most typically be scanned by your organization.
File Type 1. If the File Type icon is not visible on the toolbar, click the right arrow until it is displayed. 2. Select the file type (PDF, TIFF, JPEG) that will most typically be created by your organization. • PDF - Searchable (Image + Text) — creates a single- or multipage document that contains both text and image data. This type of document uses OCR technology to read the scanned page and extracts text information from the image data.
• PDF - Image Only — creates a single- or multi-page document that contains only scanned data as a bitmap image. PDF files created with this option are not text searchable. When you select this option, a screen is displayed allowing three different options for creating PDF files. - Quality, will display a screen which allows you to select a Good, Better or Best quality option.
Setting Shortcuts Setting Shortcuts are a way for you to create personalized groups of scanner settings to make scanning easier. If there are settings that you use frequently, you can create a shortcut for these settings and save them to your configuration. The Scan Station application software provides six predefined Setting Shortcuts.
Creating a new Setting Shortcut 1. Select the Setting Shortcut icon. 2. Select Edit>Add Item. The Add New Setting Shortcut dialog box will be displayed. 3. Enter a shortcut name in the Description field. 4. Select the shortcut that best defines the settings you want to begin with from the Create From drop-down list. 5. Click OK. NOTE: The new shortcut will appear at the top of the list. You can edit and save any changes to the shortcut in the same way as previously described. Deleting a Setting Shortcut 1.
File Name Settings The Configuration Organizer allows you to define values that determine the location and file name used when creating scanned documents. The File Name Settings option allows you to define a Folder Name where all scanned documents will be placed when scanning to either a network folder or a USB flash drive destination. You can also define the File Name Prefix that will be applied to every scanned document created.
The Advanced option provides access to two additional options: Interactively Name Scanned Files and Add Date/Time Stamp. • Interactively Name Scanned Files — selecting this option will require the user to enter a file name for each destination selected during a scan job. This option should be used with caution as it will require an extra step each time a document is scanned. • Add Date/Time Stamp — by default, Date and Time Stamps are appended to each file name the Scan Station creates.
Resolution Select a default resolution from 75 to 600 dpi. 200 dpi is the default. For best OCR results, if you are creating a PDF. Document Type If your documents typically contain a mixture of both text with graphics, keep this option as the default. Otherwise, select the document type that will most frequently be scanned by your organization.
Black and White Adjustments If you selected Black and White as your Scan As setting, the Black and White Adjustments screen will be enabled. • If you selected Normal, you can select and change the Contrast and Threshold setting. • If you selected Best (default, recommended), you can only select and change the Contrast setting. • Use the up and down arrows to select the desired values and then click the green button next to the value. This selects the value and closes the dialog box.
Copies for Printing This option is not intended to be used during the configuration setup. Any changes to this during configuration will be ignored. This value is intended to be set for each scan session by the user. The default is 1. Advanced option The Advanced option allows you to select the Blank Image Detection option. This option is used to detect blank pages (i.e., the back side of a document), so these pages can be discarded.
Saving your configuration settings After configuring your Scan Station, save your configuration settings. Insert your USB flash drive into the USB port on your PC after the Configuration Organizer is running. This allows the Configuration Organizer to recognize the presence of the flash drive. If the flash drive is inserted before the application is launched, the flash drive option will not be available on the Save Configuration To dialog box. 1.
Updating your Scan Station settings When you have saved your administrative configuration on your flash drive, you can take these settings to a Scan Station and update the Scan Station. 1. Insert your USB flash drive in the USB port on the Scan Station. 2. If the Scan Station configuration previously had a password assigned to it, you will be prompted to enter that password before proceeding with any changes.
NOTES: • If there are additional settings on the Scan Station (e.g. email group, etc.) that are not on the flash drive configuration or if there are new settings on the flash drive that are not on the Scan Station, you will be prompted to either add or remove these settings. • If you do not want to change settings at this time, click Skip. If you click Skip, the Configuration mode with the Settings screen displayed.
Managing your destination groups This section provides procedures for adding, renaming, deleting, and reordering groups (e.g., email, network folder, printer and FTP) as well as procedures for managing items in each of the group types. For simplicity purposes, only the procedures for managing an email group will be displayed. The steps required to manage other group types and their entries are the same, unless otherwise noted.
Creating groups and adding items 1. In the Configuration Organizer window, access Destination mode and select Edit>Add Group>E-Mail. An Email icon is added to the toolbar on the Configuration Organizer window. 2. To add an email address to a specific email group, select the email group icon you want to add an address(es) to and select Edit>Add Item or press the Ins key. The Add dialog box will be displayed. 3. Enter the name and address.
The email address will be added to the selected email group and the address will be listed on the Configuration Organizer window. 5. Repeat Steps 2 - 4 for each email address you want to add to a specific email group. Editing items within a group Existing items within a group can be edited. You can change the description as well as the address. 1. Select an item within a group. 2. Select Edit>Rename Item to display the Rename dialog box. 3. Make any desired changes in the Description or Address fields.
Deleting items within a group To delete an item within a group: 1. Select the group that you want to delete the item from. 2. Select the item from the list that you want to delete. 3. Select Edit>Delete Item. NOTE: You will not be prompted to confirm the deletion of the item. If you delete an item by mistake, you can close the application and the following message will be displayed. Click Yes to discard the changes. The application will close but your changes will not be saved.
Deleting groups 1. Access Destination mode and select the email group you want to delete. 2. Select Edit>Delete Group. The following message will be displayed. NOTE: Use caution when deleting groups as all items associated with the selected group will be deleted. This operation cannot be undone. 3. Click Yes to continue.
Moving groups and items within groups The order in which the groups are displayed in the Configuration Organizer is the same order they will be displayed on the Scan Station. If you want a specific group to be displayed as the first selection or in a special order, you can reorder the groups the way you want them displayed. 1. Click the group you want to move. 2. Select Layout>Move Group Left or Layout>Move Group Right (or click Ctrl-left arrow, Ctrl-right arrow).
Moving items within groups 1. Select the item within the list that you want to move. 2. Select Layout>Move Item Down or Layout>Move Item Up (or click Ctrl-down arrow, Ctrl-up arrow). The item will be moved up or down one position. NOTE: If you want to move items/groups many times, it is recommended that you use the Ctrl key sequences as this will be faster.
Importing an email address book CSV (comma separated value) files are data files that represent database information. Each row contains individual data values that are separated by a comma. Each comma found on a line of text represents a column of data from the original database. The example below shows typical data exported from Microsoft’s Outlook Express. Note that the first row contains the data column header information and not actual data.
To further illustrate, if all three Column Location values were set to 1, then the preview would look like: First name First Name First Name To import your email address book: 1. In the Configuration Organizer window, access Destination mode and select the email group you want to import your email address book to. 2. Select Edit>Import E-mail Addresses. The Import E-mail Addresses dialog box will be displayed. 3. Specify the file containing the addresses.
5. Specify the columns in the CSV file that contain data for First Name, Last Name, and Email Address. The First Name, Last Name, and E-mail Address fields allow you to map these values to the columns in which they appear in the CSV file. 6. Click Import. The email addresses from the CSV file are added to the Email group that you selected on the Configuration Organizer window. The Configuration Organizer will report the number of email addresses successfully imported.
Configuring FTP destinations FTP destinations require a slightly different configuration than the other destinations. The Configuration Organizer allows you to configure both FTP and proxy server settings. Depending on your network configuration you may or may not have to communicate with FTP sites through a proxy server. For each FTP destination you can specify individual username and password settings.
Specifying Proxy settings If your company requires the use of a proxy server before communicating with an FTP site, you must define these proxy settings by clicking on the Proxy button. The Proxy Settings dialog box will be displayed. 1. Select the Proxy Type. USER after login and None are the only two supported options at this time. 2. If USER after login is selected, the rest of the fields are available. Enter the Proxy Address in the form of a Fully Qualified Domain Name (e.g., FTP.acme.
Configuring printers The Scan Station uses the Microsoft “Point and Print” technology for installing print drivers and connecting to network printers. Typically, network printers are attached to print servers which manage the scheduling of print jobs for one or more network printers. These print servers manage print queues for each connected printer and can also deliver and install print drivers to other network PCs or devices.
Connecting to a printer shared by another computer on the network workgroup 1. Enter any text that describes the printer in the Description field. 2. Enter the fully qualified path to the Shared computer and the share name assigned to the printer (e.g., \\mypc\sharedprinter or \\192.168.1.101\sharedprinter). NOTE: The use of IP addresses when accessing a print server is guaranteed to resolve the path to the printer. Fully qualified domain names may not resolve in certain network environments. 3.
Connecting to a network printer that is directly connected to the network This option is more complicated than the other two in that it requires the printer to be shared by a PC on the network at least temporarily, while the printer drivers are downloaded and installed on the Scan Station. Before setting up a printer that is directly connected to the network, the printer must first be “shared” from a computer on the network.
3. On the Ports tab of the Control Panel, write down the exact text that appears on the selected Port value. NOTE: As shown below, this would be “IP_192.168.2.137”. 4. Return to the Configuration Organizer and select or create a printer group and select Edit>Add Item. 5. Enter any text that describes the printer in the Description field. 6. Enter the IP address of the network printer (e.g., \\192.168.2.137). 7.
8. Click the Advanced button to display the Advanced dialog box. 9. Enter the fully qualified address to the PC that is sharing the printer (see Step 1) including the share name (e.g. \\workgrouppc\BrotherH). 10. With the information gathered in Steps 1 and 2, enter the driver name and the port name in their respective fields. 11. Click OK on both the Advanced and Add: Printer dialog boxes. The printer driver will be installed from the sharing PC.
5 Scan Station Administration Specifics This chapter provides detailed administrative information about your Scan Station including: • in-depth information regarding Scan As settings, File naming settings and E-mail group settings. • securing your Scan Station and the various password options available. • loading and saving configuration files. • updating your Scan Station. • network configuration details.
File Naming settings The Scan Station offers several ways you can customize how scanned documents are delivered to their final destinations.
Advanced — provides two additional settings that allow you to optionally add a date and time stamp to the resulting scanned file name, and allows the user to interactively name files as they are delivered to each destination. The Add Date and Time Stamp option is the default. This is the default so when documents are scanned and delivered to the selected destination, they will always have a unique name. This also avoids inadvertently overwriting existing files.
Securing your Scan Station Network security is an important part of every day business and it is important that network devices do not allow intrusions from outside sources. The Scan Station 100 is configured to prevent external attacks from the Internet, and from direct access by users. With this in mind, several steps were taken to block access to the Scan Station’s operating system. • First, the Scan Station has an internal firewall active that only allows a response to an “echo (ping)” command.
Password protecting your Scan Station (user access) Another password protection feature is assigning a 32-character alphanumeric password directly to the Scan Station. This requires any user wanting to use the Scan Station to know the password prior to use. This is intended for use in companies or departments that have sensitive material that they want to prevent being scanned and distributed. The device password setting is found on the Configuration Organizer while in “Settings” mode.
5. If you start by editing a new configuration file and insert a flash drive after edits have been made, any configuration file on the flash drive will be ignored and not loaded. 6. When saving to any location, if a configuration file is present, you will be asked if it is OK to overwrite the file. 7. If you started the Configuration Organizer, made changes and select File>Open, you will be notified that Changes have not been saved and will be lost.
Method 2 — requires an update package and an administrative configuration file to be copied to a USB flash drive. When the flash drive is inserted into the Scan Station, the internal software recognizes the administrative configuration file and the update package. Once recognized, if the update package is a different version than the currently installed version, the user is prompted to update the Scan Station software.
Method 3 — the Scan Station software can be configured to monitor a network folder where configuration files and software updates are installed. To set this up: 1. From the Configuration Organizer Settings mode, select the Advanced icon and click Remote Configuration Settings. From this screen, you can select and define the following values: • Path to the folder where updates can be found. • Which day of the week (Daily, or Every Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday).
On the defined day of the week and time, the Scan Station checks for the specified folder on the network, and if found, examines the contents of the folder looking for a KSS100.XML file and an optional KSS100UPDATE.EXE file. If the KSS100.XML file is found, the modification date and time will be compared to the last time a configuration was executed on the Scan Station. If the KSS100.XML file is more current, the configuration settings in the file are applied to the Scan Station.
NOTE: Some of the concepts covered in this chapter assume knowledge of Microsoft NT Domains and permissions. Refer to your documentation for Microsoft Windows Server 2000 or Windows Server 2003 for more information. Scan Station user groups — for network domain environments, the administrator should create a user group for all Scan Stations. This group will be used to hold account names that are assigned to each Scan Station. Minimally, there should be one account name that is assigned to each Scan Station.
6 Maintenance This chapter provides cleaning and replacement procedures for the Kodak Scan Station 100. Cleaning procedures Your Scan Station needs to be cleaned periodically. If your documents do not feed easily, if several documents feed at the same time or if streaks appear on your images, it is time to clean your Scan Station. The section entitled, “Supplies and consumables” at the end of this chapter provides a listing of the supplies required to clean your Scan Station.
Cleaning the rollers 1. With a roller cleaning pad, wipe the feed roller from side to side. Rotate the feed rollers to clean the entire surface. IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Refer to the MSDS for more information. 2. Dry the rollers with a lint-free cloth. Cleaning the feed module 1. Squeeze the plastic clamps that hold the feed module in place and lift the feed module out of position. 2.
Cleaning the imaging guides 1. Remove dust and debris from this area by using a Staticide wipe or a small brush. Be careful not to scratch the imaging guides when cleaning. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information 2. Wipe the upper and lower imaging guides with an almost dry Staticide wipe to remove any streaks.
Replacement procedures The feed module and USB connector are the only parts that are customer-replacement. Replacing the feed module Degradation of feeder performance, multiple feeds, stoppages, etc. indicate a need to change the feed module. Certain paper types such as carbonless paper or newsprint, or failure to clean regularly, and/or use of non-recommended cleaning solvents can shorten the feed module life.
Replacing the USB connector The USB connector may need periodic replacement due to extended use which may be detectable due to repeated flash drive errors. Before changing the USB connector, be sure the USB flash drive itself is not defective. Tools needed: Small Phillips Head Screwdriver. 1. Turn off the power to the Scan Station. 2. Unplug the power cord from the wall receptacle. 3. Unscrew and remove the two screws on the back of the turret using a Phillips Head screwdriver. 4.
5. Open the clamps on the ribbon cable and disconnect the ribbon cable from the button control panel. 6. Rotate the turret about 45 degrees. 7. Loosen the two screws (about 3 turns) on the attachment plate. 8. Remove the turret side cover.
9. Unplug the USB cable. 10. Remove the screws from the USB connector and remove it. 11. Attach the new USB cable to the connector and tighten the screws. 12. Connect the USB cable. 13. Slide the turret side cover back into place. Be sure the attachment plate is seated properly. Press and hold the turret side cover in place and tighten the screws to secure the front and side covers. 14. Reconnect the ribbon cable by pressing it all the way into the connector until it snaps and clamps into place.
15. Feed the ribbon cable back into the turret housing. 16. Reattach the turret top cover holding the cover securely down while you are replacing the screws. 17. Plug in the power cord and turn the Scan Station back on. Supplies and consumables Contact your Scan Station supplier to order supplies. Description CAT No.
7 Troubleshooting Occasionally you may encounter a situation with your Scan Station where it may not function properly. Refer to the information in this chapter to help you resolve the situation before calling Technical Support.
Following is a listing of error codes that may be displayed in the Display window. When an error is indicated, the LED indicator light will blink red the same number of times as the number displayed in the Display window, alternating along with the letter “E”. Therefore, if the Scan Station cover is open, the number “6” and an “E” will alternate in the Display window and the indicator will flash red and blink six times. 1 - 5, 7 and 8 6 9 Call Service. The cover is open. There is a document jam.
Saving error log files You may be asked by Kodak Service personnel to send the log files as an email attachment for further diagnostics. If you are asked to provide these log files, proceed as follows: 1. Create an administrative configuration file on a new USB flash drive. 2. Insert the flash drive into the Scan Station’s USB port to put the Scan Station into local administrative mode. The Scan Station will display the Settings mode icons. 3.
Problem solving Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak Scan Station 100. Scan Station Issues Possible Solution Regular cleaning and Scan Station maintenance is required to keep documents scanning smoothly and provide optimum image quality. Follow the recommended cleaning procedures in Chapter 6, Maintenance for best Scan Station performance.
Scan Station Issues Possible Solution Image appears to be cut off If you are scanning a document with a reflective area (such as a hologram on a credit card), and this reflective area is fed “face up” and off-center such that it passes over the left-edge sensor, the sensor will be triggered as if it were the end of the page and will result in a cut-off image. • Rescan the document by feeding it face down. Roller marks appear on the document after scanning Clean the rollers.
Network Authentication Issues Possible Solution Domain authentication Check the following to verify for correct connections in a network domain. These settings can be found in Settings mode on the Configuration Organizer, by clicking the Device icon. • Device name • Network username and password • Domain name If any of these is not set correctly, the Scan Station will not be able to access the domain. Ensuring Device name uniqueness All Scan Stations have a default name assigned from the factory.
Network Authentication Issues Your network Domain name Possible Solution To find the domain name your Scan Station will use, follow these steps: 1. From a PC logged onto the same network/domain that the Scan Station will use, right click on My Computer and select Properties. 2. From the Properties window select the Computer Name tab. If you are on a domain, the Domain name is listed in the Domain field (see above). 3.
Network Authentication Issues Possible Solution Finding the SMTP server address Use the following procedures to find the SMTP server address: • Examine the settings of the mail client in use on your workstation to find the IP address or Fully Qualified Domain Name for the SMTP server, or • examine email sent from an internal mail client and display the full email header, or • ask the administrator of the mail server for this information.
Scan to Network Share Issues Unable to scan to network folder Possible Solution Using another Windows XP or 2000 PC on your network, ping the NETBIOS computer name of the Share destination. For example, if your destination is \\Servername\Sharename, ping Servername. • If you get a reply to your ping, NETBIOS name resolution is working and the problem may be with the share name or permissions to the share. • If you do not get a ping, NETBIOS name resolution is not working.
Fax Issues Possible Solution Fax - General If your Scan Station fails to send or receive a fax, be sure that: • an external modem is connected. • a dedicated working telephone line has been attached to the modem. • fax is properly configured for your country. See the section entitled, “Fax settings” in Chapter 3 and select Modem Country Code to select your country. • In the case of failure to send a fax, an email describing the error will be sent to the user (the person who sent the fax).
Destination not found. Displayed when trying to deliver scanned documents to destinations. • Verify that the selected destination is correct. • If scanning to a network, be sure the folder path is correct. E-mail server error (xxx). Displayed when trying to deliver scanned images to an email server and the server returns an error. Additional error codes will appear at the end of the string. • Verify that the SMTP address is correct. If problem persists, contact your system administrator.
Displayed Error Possible Solution Flash driver error (xxx). Displayed when the Scan Station cannot copy files to a flash drive. Additional error codes will appear at the end of the string. • Verify that the format of the flash drive is correct. Reformat if necessary. The flash drive was not found. Displayed if the flash drive was removed before the final delivery of the scanned image. • Verify that the flash drive is properly inserted in the USB port. Remove and reinsert it if necessary.
Displayed Error KDSEmbeddedbase.exe error on display A-61588 July 2008 Possible Solution Indicates an invalid TCP/IP address, such as a DHCP setting is used on a FIXED TCP/IP network or an incorrectly configured TCP/IP address is syntaxed incorrectly. • Disconnect the Ethernet cable connection from the Scan Station to the premise wiring/hub/or router, and then reboot the scanner. Correct the TCP/IP address information and reconnect and reboot the Scan Station.
8 Glossary Authentication credentials — a username, password and optional network domain name that grants the Scan Station access to network resources. Challenge Response (CRAM-MD5) — an encryption algorithm used for authenticating access to an email server. Configuration file — an encrypted .xml file containing all the settings for the device. Basically, a configuration file tells the Scan Station who it is, how to scan and where to send the digital files.
NETBIOS Name — also known as the computer name in Microsoft Windows, the NETBIOS name is a unique name for the device. Only 15 characters can be used. NT Domain Server — a Microsoft Windows based server that defines a network domain. A network domain defines a grouping of computers and computer resources such as; printers, mail servers and file servers. NTLM — an authentication algorithm for accessing an email server.
Appendix A Specifications Recommended daily volume Up to 1000 pages per day Output resolutions 75, 100, 150, 200, 240, 300, 400 and 600 dpi Illumination Fluorescent (cold cathode) Throughput speeds (portrait, letter-size) Black and white/grayscale: up to 25 ppm/50 ipm at 200 dpi Color: up to 25 ppm/40 ipm at 200 dpi Scanning technology Dual CCD, 600 dpi optical resolution Capture bit depth is 48 bits (16 x 3) Color output bit depth is 24 bits (8 x 3) Grayscale output bit depth is 256 levels (8-bi
Appendix B Warranty - US and Canada only Congratulations on the purchase of a Kodak Scan Station 100, Kodak Scan Station 100 Plus or Kodak Scan Station 120EX. Kodak Scan Stations are designed to provide end users with the highest performance and reliability. All Kodak Scan Stations are covered by the following Limited Warranty.
Warranty exclusions Kodak’s Limited Warranty does not apply to a Kodak Scan Station that has been subjected to physical damage after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship the Scan Station back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping
Installation Warning and Disclaimer KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.
Packaging and shipping guidelines Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage. Failure to do so will void the Kodak Scan Station warranty. Kodak advises the purchaser to keep the original box and packing materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return only the Kodak Scan Station. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.
Included with selected Kodak Scan Station is a Limited Warranty Registration card and a Limited Warranty Summary card. The Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty information, including the model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine the available Service Methods applicable to the particular Kodak Scan Station.
The AUR provides advance replacement on specific failed or broken Kodak Scan Station. To be eligible to take advantage of the AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card deposit to secure the replacement product. The RMA number should be kept in the event that the status of the replacement product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be shipped.
Important restrictions Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United States, and OnSite Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for products purchased from authorized distributors of Kodak.
Eastman Kodak Company 343 State Street Rochester, NY 14650 U.S.A. © Kodak, 2008. All rights reserved.
