Safety User precautions • Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or fire. • Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. • Be sure the power adapter is securely plugged into the wall outlet. • Use only the AC adapter that is supplied with the scanner. • Leave sufficient space around the power outlet so it can be easily unplugged in case of an emergency.
• Follow Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace dust, dirt and debris to other locations within the scanner, which may cause the scanner to malfunction. Environmental information • The Kodak ScanMate i940 Scanner is designed to meet worldwide environmental requirements.
• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for additional suggestions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Acoustic emission Maschinenlärminformationsverordnung – 3, GSGV Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A). [Machine Noise Information Ordinance — 3, GSGV The operator-position noise emission value is <70 dB(A).] European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.
Table of Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Scanner components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1 Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 28 32 33 Appendix A, Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 System requirements . . .
Overview The Kodak ScanMate i940 Scanner is a desktop, duplex color scanner that scans two sides of a document in a single pass at up to 20 pages per minute. The scanner can accommodate documents up to 21.6 x 165.1 cm / 8.5 x 60 inches using the 20-sheet automatic document feeder when the host PC is configured with adequate memory. What’s in the box • Kodak ScanMate i940 Scanner • USB power cable • USB 2.
Scanner components Front view Card feeder tray Input tray extender Input tray Top cover Side guide Side guide Function window Scroll button Scanner cover Scan button Card feeder/Thick document switch A-61766 October 2012 2
Inside view Imaging guides Separation roller and cover Feed module and cover Rear view Power port A-61766 October 2012 USB port 3
Setup Install Software 1. Insert the Kodak ScanMate i940 Scanner Installation CD into the CD-ROM drive. The installation program starts automatically. 2. Select Install Scanner Software.
NOTES: • If the CD does not start automatically, open the My Computer icon on your desktop. Double-click the icon indicating your CD-ROM drive, then double-click on setup.exe. • If the message Portions of this application are already installed is displayed, click Yes to continue the installation process. Any previously installed Kodak Scanner software that is shared with this scanner will be updated. 3. Click Next when the Welcome screen is displayed. 4.
Connect Scanner When the software has been installed, make one of the following power connections to the scanner. Refer to the illustrations on the following pages for making proper connections. Make sure the power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. You can use your scanner in one of the following ways: Option 1: Using the AC power cable and USB data cable — this connection is typically used when the scanner is used in a stationary location.
Option 1: Using the AC power cable and USB data cable 1. Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner. 2. Attach the correct plug adapter to the power supply and insert the power supply into the wall outlet. 3. Plug the AC power cable into the power port on the scanner.
4. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 5. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop PC.
Option 2: Using the USB data cable 1. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 2. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop PC.
Option 3: Using the USB power cable and USB data cable 1. Plug the USB power cable into the power port on the scanner. 2. Attach the other end of the USB power cable to the proper USB port on your laptop or desktop PC. 3. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 4. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop PC.
Turning on/off the scanner • To turn the scanner on: open the top cover. When you turn on the scanner, the green indicator on the front of the scanner will flash as the scanner goes through a series of self tests. When the green light is steady, the scanner is ready. Do not disconnect the AC power cord while the cover is open. NOTE: When the scanner is ready, you will see the Smart Touch scanner icon in your system tray.
• To turn the scanner off: close the top cover. It is recommended that when the scanner is not in use you keep the cover closed. By default, if the scanner is on and left idle for more than 60 minutes after the scanner goes into energy star mode, the scanner will power off. To power the scanner back on, close the cover and then open the cover. Power saver mode: by default, after 15 minutes of inactivity, the scanner will automatically enter into power saver mode.
Scanning Getting your scanner ready to scan 1. Be sure the scanner is on and ready to scan (green indicator light is on and constant) and the Smart Touch scanner icon is ready in your system tray. Scanner ready NOTE: Smart Touch allows you to quickly and easily perform common scanning tasks. Nine different tasks can be assigned and performed. 2. Pull out the document extender on the input tray. 3. Adjust the side guides (by sliding them in or out) to accommodate the size of documents you are scanning.
Getting your documents ready to scan • Standard paper size documents feed easily through the scanner. When organizing documents for scanning, stack the documents so the lead edges are aligned and centered in the input tray. This allows the feeder to introduce documents into the scanner one at a time. • Remove all staples and paper clips before scanning. Staples and paper clips on documents may damage the scanner and documents.
Making your first scan 1. Insert a standard size document into the input tray. Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first. 2. Verify that the number 1 is displayed in the Function window. If the number 1 is not displayed, press the Scroll button until number 1 is displayed. NOTE: Smart Touch is pre-configured with tasks 1-9. Task number 1 is assigned: Color PDF. 3. Press the Scan button.
When the document has finished scanning, the Save As dialog box will be displayed. 4. Enter a file name (i.e., My First Scan.pdf) and select a location where you want to save the file (i.e., on the Desktop) and click Save. After clicking Save, the document will be displayed for viewing. NOTE: Smart Touch can be configured to meet your scanning needs. For more information about Smart Touch, see the Documentation folder on the CD that came with your scanner. Your scanner is ready to use.
Scanning cards When scanning thick/hard cards: 1. Place the card in the card feeder tray. 2. Slide the card feeder/thick document switch to the right. 3. Press the Scan button. When scanning business cards: 1. Place the card in the card feeder tray. 2. Press the Scan button.
Scanning applications Smart Touch Kodak provides Smart Touch functionality which allows you to quickly and easily perform common scanning tasks; such as: • scan and share incoming client correspondence with a co-worker in a branch office • create a searchable PDF of a printed report • scan and print/fax an invoice • scan a photo to add to a presentation Nine predefined task shortcuts are available for you to use. You can modify and rename any of the shortcuts to create your own custom tasks.
Maintenance This section provides procedures for cleaning the scanner and replacing consumables. Your scanner needs to be cleaned periodically. If your documents do not feed easily, if several documents feed at the same time or if streaks appear on your images, it is time to clean your scanner. The section entitled “Supplies and consumables” later in this chapter, provides a listing of the supplies required to clean your scanner.
3. Open the scanner cover. 4. With a roller cleaning pad, wipe the three feed rollers from side to side. Rotate the rollers to clean the entire surface. Rollers IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information.
Cleaning or replacing the separation module 1. Release the separation roller cover. 2. Remove the separation roller. • If the separation roller is worn and there is a degradation of feeder performance, replace the separation roller and go to Step 4.
• If the separation roller needs to be cleaned, continue with Step 3. 3. Wipe the rollers from side to side. 4. Reinstall the cleaned separation roller or install a new separation roller. 5. Close the separation roller cover.
Cleaning or replacing the feed module IMPORTANT: Before removing the feed module cover, the tabs need to be in the lower position. Tabs 1. Power on the scanner by opening the top cover. 2. Open the scanner cover. The feed module tires will rotate and lower the tabs.
3. Remove the feed module cover by squeezing the tabs on each side of the cover and lifting the cover out of place. 4. Remove the feed module.
NOTE: It may be necessary to place your finger in the opening underneath the scanner cover and push up on the module to release it from its position. • If the feed module tires are worn and there is a degradation of feeder performance, replace the feed module and go to Step 6. • If the feed module tires need to be cleaned, continue with Step 5. 5. Wipe the rollers from side to side. 6. Reinstall the cleaned feed module or install a new feed module. 7.
Cleaning the imaging guides 1. Open the top cover and open the scanner cover. 2. Remove dust and debris from the front and rear imaging guides by using a Staticide wipe or a small brush. Be careful not to scratch the glass. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures. Refer to the MSDS for more information. Imaging guides 3.
Supplies and consumables Contact your scanner supplier to order supplies or go to: www.scannerstore.kodak.com. Description CAT No. Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 Staticide wipes for Kodak Scanners 896 5519 NOTE: Items and catalog numbers are subject to change.
Troubleshooting Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support. Problem Possible Solution A document is jammed in the scanner • Open the scanner cover. • Remove any jammed document(s) from inside the scanner. • Close the scanner cover and resume scanning.
Problem Possible Solution Scanner will not scan/feed documents Make sure that: • the power cord is plugged securely into the back of scanner and the wall outlet. • the green LED on the scanner is lit. • the wall outlet is not defective (call a licensed electrician). • the PC was restarted after installing the software. • document(s) is making contact with the feed rollers. • the scanner is properly connected. The scanner will not work if only the USB 2.0 power cable is connected.
Problem Possible Solution Documents are jamming or multiple documents are feeding Make sure that: • the input tray and side guides are adjusted for the width and length of the documents you are scanning. • the thick document switch is in the correct position. The switch should be moved to the right when scanning thick documents; and to the left when scanning normal documents. • all documents meet the specifications for size, weight and type. See Appendix A, Specifications for more information.
Problem Possible Solution Scanner is running slow • Your PC may not meet the minimum requirements for the scanner. • The scanner is rated and designed to operate with USB 2.0, but will function with USB 1.1. If you are using a USB 1.1 connection, update your connection to USB 2.0.
LED error codes Following is a listing of the error codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window. Code Problem Remedy U6 Scanner cover is open Close the scanner cover. E4 Scanner error Turn the scanner off, then on again. Restart the scanning application and try again. If the problem persists, contact Technical Support.
Contacting Service 1. Visit www.Kodak.com/go/scanners to obtain the current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. • Software application you are using.
Appendix A Specifications This appendix provides scanner specifications and system requirements.
Light source 3 color LED (R,G,B) Electrical requirements AC Adapter: DC 12V, 1.5A or USB power Scanner Dimensions Height: 157 mm / 6.18 in. with tray fully extended 80.4 mm / 3.17 in. with tray closed Width: 289 mm / 11.38 in. Depth: 307 mm / 12.09 in. with tray fully extended 109 mm / 4.29 in. with tray closed Scanner Weight 1.3 kg / 2.86 lbs. Host Connection USB 2.
System requirements Following is the minimum recommended system configuration to run Kodak ScanMate i940 Scanner. • Recommended processor and memory: Core Duo 2.1 GHz processor, 2 GB of RAM with USB 2.
Appendix B Warranty Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
Warranty exclusions Kodak’s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship the Scanner back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint p
Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer system or other electronic device. Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s product or system. The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty (30) days, whichever is longer.
The Response Center is available Monday – Friday (excluding Kodak holidays) 8 a.m. to 5 p.m. EST. Before placing the call, the eligible purchaser should have the Kodak Scanner model number, part number, serial number and proof of purchase available. The eligible purchaser should also be prepared to provide a description of the problem. Response Center personnel will assist the end user in resolving the problem over the phone.
Packaging and shipping guidelines Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage. Failure to do so will void the Kodak Scanner warranty. Kodak advises the purchaser to keep the original box and packing materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e.
Customer responsibility BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY, INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK IS, WITHOUT LIMITATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.
To avoid service delays, Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at www.Kodak.com/go/disupport or by phone at (800) 822-1414. Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.
The AUR provides advance replacement on specific failed or broken Kodak Scanner. To be eligible to take advantage of the AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card deposit to secure the replacement product. The RMA number should be kept in the event that the status of the replacement product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be shipped.
Depot service If the Kodak Scanner is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center. Product must be shipped at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the repair center, be sure to remove all options and accessories (which include power cord, documentation, etc.
Important restrictions Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for products purchased from authorized distributors of Kodak.
