Document Scanner 9500 User’s Guide A-61092 Part No.
Safety Information for Installation Instructions for the Kodak Digital Science Document Scanner 9500 IMPORTANT: Equipment shall be installed by qualified personnel. WARNING: Dangerous voltage. Disconnect the main power before installation.
Safety Information for User/Installation Instructions for the Kodak Digital Science Automatic Document Feeder IMPORTANT: Equipment shall be installed by qualified personnel. WARNING: Dangerous voltage. Disconnect the main power before installation.
1 Introduction The Kodak Digital Science Document Scanner 9500 is a high-speed, medium- to high-resolution rotary scanner designed for high-volume digital capture of business documents. The Document Scanner 9500 captures printed characters, handwritten text, and graphics from documents of various sizes.
Scanner options 1-2 The following options are available for use with your scanner: • A choice of feeders (e.g., an optional check feeder, semi-automatic document feeder or automatic document feeder) • A choice of exit hoppers (e.g.
Scanner components The following illustrations and descriptions will help you locate and become familiar with scanner components. Top cover Exit hopper Control panel Right-side access door Feed and separator rollers Feed tray Side panel switch Gap release lever Gap adjustment knob (semi-automatic feeder only) Control panel — contains the status display, indicators, and operating keys used to control the scanner.
Rear view Computer interface 1 (COIN 1) Computer interface 2 (COIN 2) Computer interface 3 (COIN 3) Power cord SCSI ports J30 J31 J45 J32 J33 Main power switch Not Used ON J46 OFF Computer interface 1 (COIN1) — service/diagnostic interface. Configures the scanner and runs diagnostics. Computer interface 2 (COIN2) — bar code interface. Transfers commands between the scanner and external devices/subsystems. Computer interface 3 (COIN3) — SCSI diagnostic port interface.
Status display — indicates the image address, scan mode, document level and operator messages.
Operating keys and indicators Up arrow Scanner Left arrow buffer indicators Down arrow Key/Indicator Scanner buffer indicators Left arrow (←) Down arrow (↓) Plus key (+) Right arrow (→) Up arrow (↑) 1-6 Right arrow Plus key Function Indicates the amount of image buffer space available. A full image buffer is represented by a single light in the display; an empty image buffer is represented by all lights in the display. • The upper indicator represents the image buffer for front side images.
Operating keys and indicators Calibration key End Programmable keys (P keys) Jog key Keys/Indicators Function CAL Starts the calibration process. END Informs the host computer when a batch or job has ended. Programmable keys (P keys) Perform specific functions. The P keys have default values; any or all of the defaults may be overridden/reprogrammed at installation. Jog Momentarily turns on (jogs) the transport system to help clear document jams.
Operating keys and indicators Key/Indicator Function Clear/Cancel The C key allows you to: • Cancel a function without changing the preset values. • Clear the status display after executing specified function codes. • Clear an operator message from the status display. Run Turns on the feeder and transport system. NEXT Allows you to enter the next document image address. Stop Allows you to stop the feeder and transport system.
2 Getting Started The following steps are necessary to prepare the scanner for operation. Procedures on how to perform these steps are described in this chapter. 1. Turn on the main power switch. 2. Turn on the side panel switch. 3. Select the language display. 4. Calibrate the scanner. 5. Adjust the feed and separator roller gap. 6. Adjust the feed shelf position. 7. Adjust the feed shelf side guides. 8. Adjust the exit hopper side guides and end stop. 9. Change the deflector (if required). 10.
Calibrating the scanner Calibration sets the intensity of the lamps, which contribute to the overall quality of the scanned document image.
Unsuccessful calibration If calibration is not successful, a message appears in the status display. You may need to: • Verify you are using a clean, blank sheet of paper as a calibration target. • Verify there is not a document already in the document path. (Refer to the section entitled, “Clearing the document path” in Chapter 7.) • Clean the imaging guides. (Refer to the section entitled “Cleaning the imaging guides” in Chapter 5.) • Calibrate the scanner again.
Adjusting the feed and separator roller gap (semi-automatic IMPORTANT: Before adjusting the feed and separator roller gap, be sure the feed and separator rollers are clean. Cleaning the feed and separator rollers will frequently resolve document feeding problems. feeder only) The adjustment procedure should only be done when feeding and separating problems continue after the feed and separator rollers have been cleaned. For procedures on cleaning rollers, see Chapter 5, Maintenance.
6. Turn the gap adjustment knob counterclockwise 2 1/2 turns. Gap adjustment knob Separated document Gap (between feed and separator rollers) Feed rollers Trailing edge of top document 7. Select two documents of the same size, texture and thickness, similar to the types of documents you will be processing. 8. Place one document on top of the other. Hold the documents firmly by their trailing edges. Insert them into the gap approximately 1/8 in. (3 mm).
11. When you have adjusted the gap so the bottom document separates consistently from the top document, rotate the gap adjustment knob counterclockwise another 1 or 2 clicks to complete the adjustment. 12. Feed a stack of 50 to 100 documents twice through the transport system. Verify the final count reflects the total number of documents fed and that the counter shows the same amount each time the documents are counted. If the count is not the same, the gap is not adjusted correctly.
Adjusting the feed shelf side guides Before you begin processing documents, adjust the side guides on the feed shelf to accommodate the documents being processed. (semi-automatic feeder only) 1. Slide apart the side guides on the feed shelf until the feed shelf label is visible. Feed shelf label Side guide Side guide Feed shelf Feed Shelf Label Center line 2. Center the documents across the feed shelf label. Adjust the feeder side guides dependent upon the width of the document.
Adjusting the exit hopper side guides and end stop The exit hopper side guides and end stop must be adjusted so documents are stacked properly after processing. 1. Adjust the side guides on the exit hopper to match the adjustment of the side guides on the feed shelf. Side guides (arrows depict correct placement of side guides) Exit hopper label End stop Exit hopper 2. Adjust the end stop of the exit hopper by determining the longest document to be processed.
Changing the deflector The scanner comes with two deflectors (stored in the pocket located inside the right-side access door), designed to help stack the documents as they exit the transport system and enter the exit hopper. Use the short deflector for documents less than 5 in. (13 cm) and the long deflector for documents longer than 5 in. (13 cm) as well as for mixed sizes.
3 Operating the Scanner Overview This chapter provides instructions for selecting modes, using temporary operating values and feeding documents using either the semiautomatic feeder or the automatic feeder. The scanning process consists of the following steps: 1. Prepare the scanner for operation (refer to Chapter 2, Getting Started for more information.) 2. The scanner is enabled by the host system. 3. Select a mode for the application.
Selecting a mode The scanner offers 18 modes that may be programmed for a particular application or group of applications. The modes are programmed at the time of installation and stored for easy access and use. Typically, the mode is selected via the host system, using a scannerunique command. However, you may manually select a mode. To select a mode, do the following: 1. Enter function code F01 (Select Mode) by pressing the F key and the numeric keys 0 and 1. 2. Press Enter. 3.
Feeding documents using the semiautomatic feeder Following are document feeding instructions using the semi-automatic feeder. After the scanner has been prepared for operation, the desired mode and any temporary operating values have been defined, you are ready to feed documents into the transport. 1. Verify the side panel switch is on and that any adjustments have been made (feeder side guides, exit hopper side guides, etc.). 2. Press Run. 3. Select a stack of documents that is no more than 0.75 in.
Feeding thick documents The gap release lever is used to feed thick documents such as card stock or cover stock. The lever is located on the front panel of the scanner, next to the gap adjustment knob. (Graphic depicts movement of separator rollers when lever is used) (Graphic depicts gap adjustment) Gap release lever 1. Press down and hold the gap release lever. This opens the gap between the feed and separator rollers, allowing thick documents to pass between them.
Feeding documents using the automatic feeder Following are document feeding instructions using the automatic feeder. After the scanner has been prepared for operation, the desired mode and any temporary operating values have been defined, you are ready to feed documents into the transport. 1. Verify that the power is on and that any adjustments have been made (feeder side guides, exit hopper side guides, etc.). 2. Select a stack of documents that is no more than 1.5 in. (38 mm) thick.
4 Function Codes Using function codes There are a variety of functions available which may be used to temporarily change operating parameters, and to obtain system and accessory status information. These functions are listed in the Function Code Summary later in this chapter. Following are the procedures for using function codes: 1. Press the F key. 2. Press the numeric keys which correspond to the desired function code. 3. Press Enter.
Following is a summary of the functions and their corresponding function code: Function code summary Status Accessory Status*...............................................................F05 Date and Time Display* ‡ ...................................................F23 Elapsed Time* ....................................................................F17 Counters Level 0 Count* ....................................................................F10 Level 1 Count* .........................................
Operation Run .....................................................................................F99 Terminate Batch* ................................................................F06 Stop*...................................................................................F98 Scanning Scanner Calibration ............................................................F37 Latched Scanning Flag* ......................................................F73 Momentary Scanning Flag*..................................
Super12 Document Printer Print Contrast......................................................................F39 Print Head Position .............................................................F40 Print Test ............................................................................F45 Automatic Purge Print Head ...............................................F48 Align Print Image* ...............................................................F49 Print Cartridge Status ....................................
Function code listing Code F01 Following is a listing of the function codes and descriptions. Function Code Name Select Mode Description Allows you to select one of the predefined application modes. Enter a value from 1 to 18 and press Enter. Allows you to restore the current application mode to its default status, provided mode overrides are not saved. Allows you to count the number of documents entering the scanner without scanning.
Code Function Code Name Description F17 Elapsed Time Allows you to display the number of hours the motor, transport and main power have been running, in addition to the non-resettable document count. Press the Right arrow to view the meters. Meter A — displays motor-on hours Meter B — displays transport-on hours Meter C — displays main power-on hours Meter D — displays document count F18 Display Contrast Allows you to adjust the contrast of the status display.
Code Function Code Name Description F40 All Document Printers On/Off (for Document Printers 1 and 12) Allows you to turn all Document Printers (primary DP1, secondary DP1 and DP12) on or off. Enter 1 to turn on or 0 to turn off, then press Enter. F40 Print Head Position (for Super12 Document Printer) Allows you to change the print heads or clean the printer. This function can only be performed when the transport is off. Enter 1 to Change Heads or 2 to Clean Printer, then press Enter.
Code Function Code Name Description F46 Print Position Allows you to specify how far from the leading edge of the document printed information will appear. Press the Up arrow to increment the starting print position by 1 inch (25 mm), press the Down arrow to decrement the starting print position by 1 inch (25 mm). Press the Right arrow to increment the starting print position by 0.125-inch (3 mm), or press the Left arrow to decrement the starting print position by 0.125-inch (3 mm), then press Enter.
Code Function Code Name Description F58 Endorser Mode Allows you to display the current Endorser mode and/or change the Endorser mode. To change to Endorser mode, press any arrow key to toggle between the two available options and then press Enter. F59 Endorser Print Position Allows you to specify how far from the leading edge of the document the endorsement will appear.
Code Function Code Name Description F72 Skew Detection Allows you to turn skew detection on or off which monitors the amount of skew using predefined skew angle(s). Enter 1 to turn on or 0 to turn off, then press Enter. F73 Latched Scanning Flag Allows you to set a flag in the image headers which alerts the host system that this document, and those which follow, are of special interest. The flag will remain activated for every document until it is turned off.
5 Maintenance Cleaning tasks To keep your scanner in good operating condition, the following tasks should be performed: • • • • • • • • Cleaning the imaging guides (daily) Cleaning the feed and separator roller (semi-automatic feeder) (daily) Cleaning the feeder module and separator roller (automatic feeder) (daily) Cleaning the paper path (daily) Vacuuming inside the scanner (daily) Cleaning the exposure lamp housings (weekly) Cleaning the cabinet (weekly) Cleaning the air filter (monthly) For additio
Daily maintenance procedures Maintenance procedures that should be performed daily include cleaning the imaging guides, the feed and separator rollers, the paper path and vacuuming inside the scanner. Cleaning the imaging guides To clean the imaging guides, follow the steps below: IMPORTANT: Do not use any abrasive materials when cleaning the imaging guides. This includes abrasive cleansers, commercial solvents, paper towels, or coarse cloths. 1. Open the right-side access door.
4. Remove dust from the imaging guides, using a soft bristle brush. 5. Remove fingerprints or smudges from the imaging guides, wiping both sides of each imaging guide with a clean, soft, lint-free cloth slightly moistened with water or lens cleaner. Then, lightly wipe both sides of each imaging guide with a dry cloth or an antistatic wipe. IMPORTANT: Do not use cleaning pads on the imaging guides. Do not use any abrasive materials when cleaning the guides.
Cleaning the feed and separator rollers (semiautomatic feeder) Clean the feed and separator rollers at least twice a day to prevent ink, toner, and dust from collecting on the rollers and preventing documents from separating. 1. Grasp the front cover and swing it open to the right. Roller cover Release lever Feed roller Separator roller 2. Push the roller cover release lever toward the back of the machine. 3.
Cleaning the feeder module and separator roller (automatic feeder) Clean the feeder module and separator roller daily to prevent ink, toner, and dust from collecting on the rollers and preventing documents from separating. Cleaning the feeder module and separator roller: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller.
Cleaning the separator roller: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller. Roller cover release lever Roller cover Feeder module 4. Lift and remove the separator roller cover plate. 5. Lift the separator roller out of the grooved brackets. Separator roller Grooved brackets 6. Clean the separator roller.
Cleaning the paper path NOTE: Before doing the following procedure, clean the machine thoroughly and use the roller cleaning pads to clean the feed, separator and normal force rollers — start with a clean machine. Use the Paper Path Cleaner to clean the paper path rollers. Periodically feed a cleaning sheet with the gum side up through the machine in both the portrait and landscape orientation. The paper path should be cleaned twice a day.
Cleaning the feeder/ horizontal transport area The sensors in the feeder/horizontal transport area are located under the horizontal plate, behind the feed/separator rollers, near the reflector strips. 1. Open the front cover. 2. Raise the horizontal plate. 3. Vacuum the area underneath the horizontal plate. 4. Remove the lower belt module. 5. Vacuum under the module and wipe with a clean, damp cloth. 6. Replace the lower belt module. 7. Lower the horizontal plate back into place. 8. Close the front cover.
5. Slide the lower roller housing assembly out of its housing and vacuum inside the housing. IMPORTANT: Do not slide the lower roller housing assembly back into place without first removing the imaging guides. Failure to remove them first can cause misalignment and/or damage to the machine. 6. Slide the lower roller housing assembly back into its original position. 7. Replace the imaging guides. 8. Vacuum the screen located at the base of the transport system. 9.
Weekly maintenance procedures Maintenance procedures that should be performed weekly include cleaning the exposure lamp housings and cleaning the cabinet. Cleaning the exposure lamp housings The upper and lower lamp housings should be cleaned. 1. Open the right-side access door. 2. Remove the upper and lower imaging guides (between the upper and lower exposure lamp housings — not shown in this illustration). IMPORTANT: Use care when handling the imaging guides.
Monthly maintenance procedures Maintenance procedures that should be performed monthly include cleaning the air filter. Cleaning the air filter The air filter should be checked and cleaned at least once a month, and changed as needed. 1. Remove the air filter cover by pressing in on the top of the cover to release the catch. Air filter cover Catch Air filter 2. Examine the filter for dust accumulation. If dust has accumulated, lightly vacuum the outside of the air filter and the air filter cover. 3.
Replacement procedures Replacement procedures should be performed on an as-needed basis. Components that need periodic replacement include the air filter, exposure lamps and the imaging guides. Replacing the air filter The air filter should be replaced at least once a year, more often if needed. IMPORTANT: Never operate the scanner without an air filter installed. The imaging apparatus will quickly become contaminated with dust and dirt, impairing image quality. 1.
Replacing the exposure lamps The exposure system consists of four long-life fluorescent lamps. There are two lamp housings; one upper and one lower. Each lamp housing contains two lamps. Change the lamps at least every 500 hours, when image quality appears to be degrading (and standard maintenance procedures do not improve the image quality), or when requested to do so by an operator message. Always replace both lamps in a housing at the same time, or exposures may appear inconsistent.
5. Carefully grasp the end of the lamp that is nearest the tab and lift it out of the lamp housing socket. Free the other end of the lamp and lift it out of the lamp housing. Remove the second lamp in the same manner. 6. Dispose of or recycle the used lamps. 7. Install each lamp using the following sequence of steps: • Face the clear, horizontal line of the new lamp toward the slot in the bottom of the lamp housing. • Insert one end of the lamp into the socket at the tab end of the lamp housing.
Replacing the imaging guides To replace the imaging guides, follow the steps below: 1. Open the right-side access door. 2. Locate and grasp the end of the upper imaging guide. Carefully slide the imaging guide out of its track. IMPORTANT: Use care when handling the imaging guides. Hold the imaging guides by the green handles only. 3. Locate and grasp the end of the lower imaging guide. Carefully slide the imaging guide out of its track. 4.
Replacing the feeder module and separator roller To replace the feeder module and separator roller, follow the steps below: Replacing the feeder module: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller. Roller cover release lever Roller cover Feeder module 4.
Replacing the separator roller: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller. Roller cover release lever Roller cover Feeder module 4. Lift and remove the separator roller cover plate. 5. Lift the separator roller out of the grooved brackets. Separator roller Grooved brackets 6.
Ordering replacement parts Ordering cleaning materials 5-18 The following consumable parts can be ordered by calling: 1-800-431-7278. • Imaging guides • − Upper: Part No. 964365 − Lower: Part No. 942000 White exposure lamp: Part No. 964683 • Automatic Document Feeder Module (for automatic feeder): CAT No. 123 6066 • Automatic Document Feeder Separator Roller (for automatic feeder): CAT No. 161 4908 • Air filter: Part No.
6 Operator Messages This chapter outlines the actions that should be taken by the user and system administrator when an operator message appears in the status display. If a message appears in the status display that is within the ranges E000-E299 or E500-E599, you should take the action indicated in the table(s) in this chapter. IMPORTANT: Never power down the machine without first contacting your system administrator.
Operator message listing Code Operator Message Displayed Description/Action Required E000 Memory battery low — call service Call service — do not turn off the machine. E100 Please wait No action required. Wait for the message to clear. E101 Auto shut off, press RUN Press Run to continue. Feed documents. E102 Press STOP and try again Press Stop and try again. E103 Select valid mode Invalid mode selected. Enter function code F01 to select another mode.
Code Operator Message Displayed Description/Action Required E121 E122 Check front patch reader Patch code not recognized. Check rear patch reader Verify that the patch document was fed into the transport in the proper orientation. • If not, refeed the path document. • If so, change to a non-patch mode to continue; call service. E123 Command data rejected — resend Command not recognized. Enter the command again. E124 E125 Command not allowed in this model Command cannot be performed.
Code Operator Message Displayed Description/Action Required E204 Skewed document — refeed Press Clear and use the Next key to enter the correct image address and refeed document(s). E205 Level overflow — press next level Press Clear and use the Next key to enter the correct image address, or press a level key for a higher level. E206 Check print head Install the correct Document Printer print head. E207 Check printer installation Document Printer not correctly installed.
Code Operator Message Displayed Description/Action Required E230 Open access door to correct error Open the access door. Verify all operator accessible areas are properly closed. Press Run to continue. E231 Press JOG, and try again Press Jog and then press the Run key. Try again. E232 Close all access doors and RUN Close all access doors. Press Run to continue. E234 Press JOG, and try again Press the Jog key and then press Run. Try again.
Code Operator Message Displayed Description/Action Required E281 OCR was reset — restart batch Use the Next key to enter a starting image address. Rerun the batch. E282 Comm buffer full — please wait System is busy. Wait until the message clears, then continue. E285 Feeder off due to OCR request System is busy. Feeder will be reactivated when the system is no longer busy. Wait until the message clears, then continue. E286 Feed calibration target Calibration process has started.
Code Operator Message Displayed Description/Action Required E500 E501 E502 E503 E512 E513 E550 E551 E552 E553 E562 E563 E504 E505 E506 E507 E508 E509 E510 E511 E514 E515 E516 E554 E555 E556 E557 E558 E559 E560 E561 E564 System error Contact your system administrator. A controlled power-down sequence is required. Display communications error Press Jog to clear all documents from the transport. Press Run and refeed the document(s).
Code Operator Message Displayed Description/Action Required E600 through E699 various messages • Turn the side panel switch off. • Turn the main power switch off. • Wait 5 to 10 seconds. • Turn the main power switch on. • Turn the side panel switch on. If the error repeats, or if additional errors are received, call service. E700 through E799 various messages • Turn the side panel switch off. • Turn the main power switch off. • Wait 5 to 10 seconds. • Turn the main power switch on.
7 Troubleshooting Trouble and remedy chart This chapter outlines some of the problems you may encounter and their probable causes and remedies. Trouble Probable Cause Remedy Scanner does not power on (status display does not illuminate). The power cord is not connected. Push the power cord plug into the receptacle. The wall outlet is defective. Check the outlet (call an authorized electrician.) The main power switch is off. Turn the main power switch on. The side panel switch is off.
Trouble Probable Cause Remedy Repeated jamming. The transport system baffle plates and operator-accessible areas are not firmly closed. Repeat any recent jam clearing or maintenance procedures, making certain all baffle plates are firmly in place and all operatoraccessible areas are properly closed. Refer to “Clearing the document path” later in this chapter. Clear streak on scanned images. There may be a foreign object in the optical path. Check and clean imaging guides and transport area.
Clearing the document path If a document becomes lodged in the scanner transport system, the system stops running and a message appears in the status display. A document can become lodged in the transport system when: • Documents are not fed straight (skewed). • Documents are torn, badly folded, or wrinkled. • Staples and paper clips were not removed from documents. • Imaging guides are not seated properly or are not installed. • Transport system baffle plates are not firmly closed.
Clearing documents Follow the steps below to clear the document path: 1. Check each transport area (Areas A through F) for documents lodged in the document path. You only have to remove the jammed document(s). The Jog feature places the rest of the documents in the exit hopper. Make certain all operator-accessible areas are firmly closed and all baffle plates are locked into place. 2. Press and hold down the Jog key to clear any remaining documents. 3. Collect the documents located in the transport system.
The imaging guide area To clear the imaging guide area (Area B): 1. Open the right-side access door. Upper lamp housing assembly Upper imaging guide Lower imaging guide 2. Locate and remove only the upper imaging guide. IMPORTANT: Use care when handling the imaging guides. Hold the imaging guides by the green handles only. 3. Locate and remove the upper lamp housing assembly. 4. Remove any documents or document pieces. 5. Reinsert the upper lamp housing assembly. 6. Reinsert the upper imaging guide. 7.
The lower roller assembly area To clear the lower roller assembly area (Area C): 1. Open the top cover. 2. Open the right-side access door. Vertical baffle handle Baffle plate Lower roller assembly 3. Remove the imaging guides (not shown in this illustration). IMPORTANT: Use care when handling the imaging guides. Hold the imaging guides by the green handles only. 4. Turn the vertical baffle handle latch counterclockwise to unlatch the baffle plate. Lower the baffle plate until it stops.
The vertical transport area To clear the vertical transport area (Area D): 1. Open the top cover. 2. Open the right-side access door. Vertical baffle han Baffle plate 3. Turn the vertical baffle latch handle counterclockwise to unlatch the baffle plate. Lower the baffle plate until it stops. 4. Remove any documents or document pieces. 5. Raise the plate into its original position. Turn the vertical baffle latch clockwise to lock the baffle plate into position.
2. Locate and grasp the upper turn handle. 3. Push the upper turn handle down and lower the baffle plate until it stops. 4. Remove any documents or document pieces. 5. Raise the plate into its original position. Turn the vertical baffle latch clockwise to lock the baffle plate into position. Be sure the baffle plate is securely locked into its original position. 6. Close the top cover. The document exit area To clear the document exit area (Area F): 1. Open the top cover.
8 Accessories This chapter provides a list of available accessories for the Kodak Digital Science Document Scanner 9500. Operating instructions for most of these accessories can be found in this chapter. Other accessories are available but do not necessarily require any specific operating instructions. All accessories can be ordered using the catalog number listed. Any operating instructions you receive on new accessories can be conveniently placed in this chapter so you can easily access them as needed.
Supplies • Super12 Document Printer — provides easy installation and maintenance of print cartridges for 12-character printing of customerspecified information on documents. CAT No. 816 4865 • Document Image Manager Accessory — this accessory provides skew detection and correction, auto-cropping and border reduction. Simplex — CAT No. 172 2552; Duplex — CAT No. 156 6330 • Workstation Side Console — provides extra work space for the operator when scanning documents. CAT No.
Parts and tools The following parts and tools are needed to properly maintain your system. NOTE: Field Engineers/Specialists are not authorized to order these items; they should be ordered by the customer.
Using the Bar Code Reader The Bar Code Reader provides a hands-off method of data entry, eliminating the need to manually enter data found on document(s). Bar code image(s) are read, decoded, and converted to a data string of ASCII characters. The ASCII data string is placed in the image header which is sent to the host computer when scanning, or merged with the document image address and transmitted as a data record to a host computer for storage in a data library when filming.
Bar code types During installation, the type of bar code used is defined for each mode. The Bar Code Reader is capable of reading and decoding three different types of bar codes. • Code 3 of 9 — also known as Code 39, is a widely used code in which 9 bars or spaces comprise the characters, 3 of which are wide. • Interleaved 2 of 5 — or I 2 of 5, is a compact, interleaved code for numeric characters only. Each digit is represented by 5 bars or spaces, 2 of which are wide.
Bar code placement Bar codes must appear with the bars perpendicular to the leading edge of the document: Leading edge (fed into transport first) Trailing edge In addition, the following must be true: • The bar code must be at least 0.25 in. (6.3 mm) from the leading edge of the document. • The bar code must be at least 0.25 in. (6.3 mm) from the trailing edge of the document. • There must be at least 0.25 in. (6.3 mm) of blank space preceding the start character and following the stop character.
Enabling bar code reading Make sure that Bar Code Reading is enabled before feeding documents. To enable Bar Code Reading at the mode level: • Enter function code F60. Partial Bar Code Reading allows the scanner to read bar codes with a start character (and n characters beyond the start character that can be read) even if no end character is encountered. To enable Partial Bar Code Reading: • Enter function code F66.
Performing a bar code test Before feeding documents, perform a bar code test (F65) to verify the operation of the Bar Code Reader. NOTES: • No document processing, image address changes or level counting, etc. will occur during the test. • Verification of the read rate/accuracy is typically performed by selecting option 4=%NORM. To perform a bar code test: 1. Enter function code F65. 2. Select one of the following test options.
Function code F65 options may also be used if there is a decline in bar code readability (read rate) during normal document processing. If this occurs, the following steps will assist you in diagnosing the problem: 1. Perform test option 3=%KODAK. This test determines whether or not the reduction in readability is caused by a deficiency in the equipment. • If the resulting read rate is significantly lower than the benchmark given, contact your service representative.
Using the Evaluate option Use the Evaluate option when you want to measure the quality of the bar codes being used by evaluating specific bar code characteristics. The Evaluate option allows you to perform a Static Bar Code Evaluation test or a Dynamic Bar Code Evaluation test. • Static Bar Code Evaluation — is performed if you want to just verify how well the Bar Code Reader is working. This test is performed with the transport off.
Using the Imaging Station To place the bar code under the imaging station: 1. Open the right-side access door. Right-side access door 2. Grasp the end of the upper imaging guide and carefully slide the imaging guide out of its track.
3. Take a sample bar code document and cut a 0.5 in. (12.5 mm) section out of the bar code. Make sure to leave an extra inch or so on each end of the bar code. Cutting line 0.5 in. 12.5 mm 1 in. 25 mm 1 in. 25 mm 4. Position the bar code sample section on the underside of the upper imaging guide centered on the clear surface with the start character toward the left. Make certain the bar code can be read looking down through the top side of the upper imaging guide.
Dynamic bar code evaluation Dynamic Bar Code Evaluation allows you to verify the speed of the Bar Code Reader and how well your Bar Code Reader is working. This test is performed with the transport on. Follow the procedures below to perform the Dynamic Bar Code Evaluation test. After selecting option 2=Transport On, the following message is displayed: Bar Code Type= Leading edge distance (in): 1. Measure the distance from the leading edge of the document to the center of the bar code.
Evaluating test results After the bar code has been placed under the scan head (when using the Static Bar Code Evaluation method) or the bar code document has been fed into the transport (when using the Dynamic Bar Code Evaluation method), the following message will be displayed: Bar Code Type= Please wait… After approximately 30 seconds of processing time, the results of the bar code evaluation will be displayed or a message indicating the bar code was not read will be displayed.
Reflectance Fields (Grades A through F) Contrast — a comparison of the darkest element and the lightest element of the bar code. MOD — Modulation. A measure of the consistency of the overall bar code print clarity (all elements), specifically the occurrence of spots (in spaces) and voids (in bars). DEF — Defect ratio. A measure of the consistency of the individual element print clarity, specifically the occurrence of spots (in spaces) and voids (in bars). RMIN — Minimum reflectance.
Table 2 identifies the most common causes of low bar code ratings/grades. Table 2 — Common Causes of Low Bar Code Ratings Field Problem Type Cause W/N NEW Dimensional Bar codes not printed according to specifications (refer to Kodak publication Bar Code Made Easy, A-61099).
Using the Display option The Display option allows you to display the decoded value of an individual bar code as it is fed into the transport. After selecting Option 2, DISPLAY, feed a bar code document. To verify that a bar code is decoded properly: 1. Select 2=DISPLAY. Bar Code Type = 1=EVALUATE 2=DISPLAY 3=%KODAK 4=%NORM One of the following messages will be displayed: • Bar code was not read.
The transport automatically stops when 100 documents have been processed and the Current and Historical percentages are displayed. NOTE: To stop the test and leave the percentages unchanged, press Stop before the 100 documents have been processed. Current — indicates the read rate of the documents just processed. Historical — indicates the read rate of all tests run over time. The first time the test is run, the two percentages will be the same.
The first time the test is run, the two percentages will be the same. If the Current percentage is significantly lower than the Historical percentage, this indicates any reduction in the overall read rate may be caused by a deficiency in the bar codes being used. Perform the Evaluate option to determine the cause of the test results. NOTE: If an asterisk (*) appears in the display (i.e., Current = xx.x*%), the Historical percentage is unaffected by the current read rate.
Using the Check Feeder / Check Stacker The check feeder/check stacker provides continuous feeding of smallsized documents; such as, checks. Using the check feeder To use the check feeder, follow the procedures below: NOTE: Thick documents may be processed with the check feeder installed by using the hand-feed throat with the gap release lever held down. Check stacker Front cover Check guide Left-side guide Side panel switch Hand-feed throat Feeder top cover Gap release lever Gap adjustment knob 1.
Clearing jams in the check feeder To clear a document jam in the check feeder, perform the following procedure: 1. Check the hand-feed throat first for any documents. 2. Remove the feeder top cover by carefully lifting up at the front edge and pulling it toward the front of the unit. 3. Open the front cover. 4. Raise the baffle plate until it locks into position. Baffle plate Tab Tab Feed assembly roller 5. Press the two tabs inward and rotate the feed roller assembly backward. 6.
Cleaning the check feeder Clean the check feeder daily to keep it in good operating condition. To clean the check feeder: 1. Remove the feeder top cover by carefully lifting up at the front edge and pulling it toward the front of the unit. 2. Open the front cover. 3. Raise the baffle plate until it locks into position. Baffle plate Tab Infeed roller Feed roller Separator roller Hand-feed throat Tab Feed roller assembly 4. Press the two tabs inward and rotate the feed roller assembly backward. 5.
Using the check stacker The check stacker provides efficient stacking of small documents. During installation, modes are defined for use with specific applications. The check stacker operating mode is defined for each mode. One of two operating modes may be selected: • Continuous mode, where the stacker operates whenever the transport is on. • Batch mode, where the stacker operates only when documents are sensed exiting the transport.
Using the Endorser The Kodak Imagelink Endorser automatically imprints endorsements on the back of documents (with a variety of die stamp styles) as they pass through the transport system. During installation, modes are defined for use with specific applications. The Endorser may be enabled or disabled for each mode. In addition, the desired Endorser mode and Endorser print position are defined for each mode.
Before you begin Before feeding documents requiring an endorsement, verify the following: 1. The correct die drum is installed. 2. A new ink roller is installed (if print quality is not acceptable). 3. The correct date and code number is specified. 4. The feeder side guides are properly positioned to place the endorsement where it is required on the documents. 5. The Endorser is enabled. 6. The correct Endorser print position is specified. 7. The desired Endorser mode is selected.
2. Push down the locking lever. 3. Press down and hold the latch to unlock the Endorser. 4. Rotate the Endorser toward the back of the unit. Endorser Latch Locking lever (Endorser rotates to the right) 5. Press down the drum locking lever located on the left side of the Endorser. Die drum assembly Drum locking lever 6. Grasp the die drum assembly and carefully slide it to the left and remove it.
7. Remove the rubber die by carefully prying it off. Insert a new rubber die in place of the old one. Ensure that it engages the spring clips at both sides. (If an entire die drum assembly is available to replace the die, this is not necessary.) Die Spring clip (Pry off at this edge) 8. Reinstall the die drum assembly by inserting the shaft, aligning the die, and directing the shaft into the mounting holes and the slot. 9. Raise the drum locking lever to secure the die drum assembly. 10.
Changing the ink roller Feed several blank pages to ensure that the print quality is acceptable. If the endorsements are light or hard to read, you may need to replace the ink roller. NOTE: Before replacing the ink roller, place a protective cover over the work surface near your machine. This protects your work surface from ink stains when you remove the old ink roller. To change an ink roller: 1. Open the top cover. 2. Open the new ink roller container and remove the plastic gloves.
Setting the date and code number To set the date and code number: 1. Open the top cover. 2. Push down the locking lever. Latch Endorser Locking lever (Endorser rotates to the right) 3. Press down on and hold the latch to unlock the Endorser. 4. Rotate the Endorser toward the back of the unit. NOTE: The index plate contains markings which identify the date characters and the code numbers. Stamp Date knob Colored band Index Plate 5.
7. Repeat the two previous steps until all of the fields are set. NOTE: Make sure that all characters on the drum are in line, flat and not off center so the ink will be picked up evenly for a high quality endorsement. 8. Slide the date knob back into the locked or run position (as indicated on the index plate). 9. Rotate the Endorser toward the front of the unit. The latch will automatically lock the Endorser in place. 10. Lift the locking lever to secure the Endorser. 11. Close the top cover.
Using the Footswitch The Kodak Digital Science Footswitch provides a hands-off method of changing document image levels or performing commonly used function(s). You can change a document image level or perform a commonly used function simply by pressing, pressing and holding, or releasing the Footswitch. During installation, modes are defined for use with specific applications.
Enabling the confirmation tone Footswitch Pressed actions The Footswitch confirmation tone may be used to signal that action has been taken as a result of the Footswitch being pressed or released. • If your machine is configured for no confirmation tones, then no confirmation tones of any kind will be heard in any mode. • If your machine is configured to allow confirmation tones, then you can disable (or enable) confirmation tones in any mode as desired.
Footswitch Pressed Definition Footswitch Released actions Action Sustained Level 0 All documents fed into the transport while the Footswitch is pressed and held are assigned Level 0. Sustained Level 1 All documents fed into the transport while the Footswitch is pressed and held are assigned Level 1. Sustained Level 2 All documents fed into the transport while the Footswitch is pressed and held are assigned Level 2.
Using the Patch Reader The Patch Reader controls document level changes by automatically sensing a predefined patch code and changing the document level accordingly. During installation, modes are defined for use with specific applications. Patch reading may be enabled or disabled for each mode. Patch types During installation, the patch type(s) used are defined for each mode. The Patch Reader is capable of reading three types of patches. Patch III — assigns a Level 3 to the current document.
Patch code placement Patches may appear parallel to the leading edge of the document: Leading Edge (fed into the transport first) Patches may also be placed perpendicular to the leading edge of the document (in which case, they are called end-fed patches): Leading Edge (fed into the transport first) NOTE: End-fed patch reading is only available with a Document Scanning Array. End fed patches are scanned from right to left.
Before you begin Positioning the Patch Reader Before feeding documents containing patches, verify the following: • The Patch Reader is properly positioned. • Patch reading is enabled. • End-fed patch reading is enabled (if desired). • The patch code confirmation tone is enabled (if desired). There are five locations for the Patch Reader. NOTE: If patch reading is performed by a Document Scanning Array, the following instructions do not apply.
Enabling patch reading Make sure patch reading is enabled before feeding documents. • Patch reading may be enabled or disabled at the mode level using function code F50. If you have enabled patch reading, but do not want to read a patch found on the next document only, perform function code F54. Enabling the patch code confirmation tone The patch code confirmation tone may be used to signal that a patch has been read.
Appendix A Basic Concepts This appendix provides the basic concepts associated with scanning documents. Modes The scanner offers 18 modes that can be defined for a particular application or group of applications. When you select a mode for use with a particular application, you are selecting the format/appearance of the output. Each mode is comprised of definitions that affect the output of the scanner. Required mode definitions include index format, level to follow level rules, etc.
• Assume that in Mode 12: − The index format is three-level. − The image address Level 3 field length is 2 characters; the image address Level 2 field length is 2 characters; the image address Level 1 field length is 5 characters. − The level rules are: Level 1 followed by Level 2; Level 2 followed by Level 2; and Level 3 followed by Level 2. • Assume that in Mode 14: − The index format is three-level.
For each mode, regardless of the indexing scheme used, the following four fields must be defined during installation: • • • • Field A. A numeric field representing document Level 1. Its value is incremented whenever a document is assigned Level 1. Field B. A numeric field representing document Level 2. Its value is incremented whenever a document is assigned Level 2. Field C. A numeric field representing document Level 3. Its value is incremented whenever a document is assigned Level 3. Fixed field.
Using Function Code F92 Function code F92 allows you to set or change the image address fixed field. The number of characters in the image address fixed field is defined during installation for each mode. Using F92, you will not be allowed to enter more than the predefined number of characters. The fixed field of the image address will be displayed. An entry cursor will appear over the first character of the fixed field.
8. Use the Left or Right arrow key to position the flashing cursor over the letter E. 9. Press Enter to place the letter E in the second fixed field character position. The letters DE appear in the display, with the entry cursor appearing in the next character position. 10. Press the Up or Down arrow key to enter alpha entry mode. 11. If the letter C is not displayed, press the Up or Down arrow key until it is displayed. 12. Use the Left or Right arrow key to position the flashing cursor over the letter C.
Single level indexing When using single level indexing, the image address assigned to each document is defined as follows: • Field A (Level 1) is defined as having a field length greater than 0 • Field B (Level 2) is defined as having a field length of 0 • Field C (Level 3) is defined as having a field length of 0 • Fixed field may be defined, if desired For example, if you scan a book with 50 pages, the image address has been defined: • Field A has a field length of 3 characters • Field B has 0
Two level indexing When using two level indexing, the image address assigned to each document is defined as follows: • Field A (Level 1) is defined as having a field length greater than 0 • Field B (Level 2) is defined as having a field length greater than 0 • Field C (Level 3) is defined as having a field length of 0 • Fixed field may be defined, if desired For example, if you scan a book with 2 chapters (Chapter 1 has 40 pages and Chapter 2 has 60 pages) the image address has been defined: • • •
Two level offset indexing When using two level offset indexing, the image address assigned to each document is defined as follows: • Field A (Level 1) is defined as having a field length of 0 • Field B (Level 2) is defined as having a field length greater than 0 • Field C (Level 3) is defined as having a field length of 0 • Fixed field may be defined, if desired For example, if you scan a book with 2 chapters (Chapter 1 has 40 pages and Chapter 2 has 60 pages), the image address has been defined: •
Three level indexing When using three level indexing, the image address assigned to each document is defined as follows: • • • • Field A (Level 1) is defined as having a field length greater than 0 Field B (Level 2) is defined as having a field length greater than 0 Field C (Level 3) is defined as having a field length greater than 0 Fixed field may be defined, if desired For example, if you scan a book with two sections (Section 1 contains 2 chapters, each having 40 pages; Section 2 contains only 1 chap
Three level offset indexing When using three level offset indexing, the image address assigned to each document is defined as follows: • • • • Field A (Level 1) is defined as having a field length of 0 Field B (Level 2) is defined as having a field length greater than 0 Field C (Level 3) is defined as having a field length greater than 0 Fixed field may be defined, if desired For example, if you scan a book with two sections (Section 1 contains 2 chapters, each having 40 pages; Section 2 contains only 1
Controlling document level changes The previous Indexing Scheme examples, have illustrated how document levels change within a single group of documents. There are four document image levels: 3, 2, 1, and 0. There are a number of ways in which you can set or change the document level: • You may press a document level key on the control panel to assign a document Level 3, 2, or 1. • You may use function code F07 to assign a document Level 0.
EASTMAN KODAK COMPANY Document Imaging Rochester, New York 14650 Kodak, Digital Science, Imagelink and the ds monogram symbol are trademarks of Eastman Kodak Company. Printed on recycled paper. A-61092 9/99 © Eastman Kodak Company, 1999 Printed in U.S.A.