Contents About This Guide........................................................................................................................... iii Regulatory and Safety Information..................................................................................................v Radio Frequency Interference ...................................................................................................v Important Safety Information ...................................................................
Troubleshooting and Maintaining the Printer ....................................................33 Handling Paper Jams ..............................................................................................................33 Cleaning the Print Head and the Platen Roller .......................................................................35 Cleaning the Pick Roller .........................................................................................................38 Cleaning the Printer ....
About This Guide This guide provides the information that owners and operators of the KODAK Photo Printer 4700 Series need to set up, operate, maintain, and troubleshoot the printer. This guide is organized as follows. Regulatory and Safety Information—provides important information you should read before using the printer. Chapter 1 Getting Started—explains how to unpack and set up the printer and how to get it ready to use. Also tells how to load ribbon, paper, and the printer drivers.
Regulatory and Safety Information This section lists important regulatory and safety information for the KODAK Photo Printer 4700 Series. Radio Frequency Interference NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Important Safety Information CAUTION: Use of controls, or adjustments or performance of procedures other than those specified may result in injury and/or damage to the printer. • Read and understand all instructions before using the printer. • The power outlet should be easily accessible and installed near the printer . • There are no user serviceable parts. To reduce the risk of electric shock, do not disassemble the printer; contact your local Kodak representative if service or repair work is required.
1 Getting Started The KODAK Photo Printer 4700 Series (referred to as the printer in this guide) is a thermal dye transfer device with superior printing speed and image quality. The printer uses KODAK photo paper and sticker paper to produce long-lasting printed images of photographic quality on a 102 x 178 mm (4 x 7 inch) print with protective coating in about one minute for the 4710 and the 4720 models and about 90 seconds for the 4700 model.
Space requirements for the printer 51 mm (2 inches) 229 mm (9 inches) 76 mm (3 inches) 254 mm (10 inches) For information on printer specifications, space requirements, operating environment, and power requirements, see Appendix A on page 43.
Unpacking the Printer The following items are included with the printer and packed in an accessory box. If any items are missing, contact your place of purchase. • Universal photo/sticker paper tray NOTE: Depending on your printer model you may have both a photo paper tray and a sticker paper tray.
Locating the Printer Parts Refer to the following illustrations to locate the main parts of your printer.
Connecting the Cable and the Power Cords Standard power cords are provided. The printer also requires a 1284 parallel cable which you may need to provide. To connect the 1284 parallel cable: 1. With the printer power and the computer power off, plug the cable’s DB-25 pin connector into the DB-25 (parallel port) connector on the back of the host computer. Tighten the screws on the connector to lock it into place. 2.
Loading the Ribbon Cartridge The ribbon provides the dyes for printing images. The four-patch ribbon contains three dye patches (yellow, magenta, and cyan) and the protective coating patch. The three-color, XTRALIFE ribbon contains enough dye to make 100 prints. To load a ribbon cartridge: 1. Remove the ribbon cartridge from its packaging. 2. Place your finger in the top opening of the printer’s ribbon cartridge door. Pull the door toward you to open it. 3.
Removing the Ribbon Cartridge 1. Place your finger in the opening at the top of the ribbon cartridge door. Pull the door toward you to open it. 2. Push up on the green lever to release the ribbon cartridge. 3. Remove the cartridge. Slide the new ribbon cartridge, with the smooth, finished side facing you, into the open slot. (The ribbon cartridge only fits one way in the open slot.) Push the cartridge into the printer until it locks in place. NOTE: Images remain on the ribbon after printing.
Loading the Paper Your printer will come with either: • One universal photo/sticker paper tray Or • Two separate trays: a photo paper tray and a sticker paper tray When using a universal photo/sticker paper tray you must move the slider on the tray cover to reveal the correct paper type you are using as shown in the illustrations below: Slider position for photo paper Slider position for sticker paper When you are using separate photo paper and sticker paper trays, the paper type must match the paper typ
CAUTION: Make sure that you check the label on your paper tray top before you load paper. If the tray top does not match the paper you load, you may have poor image quality and damage the printer. IMPORTANT: Do not remove the paper tray while the printer is printing. If you do, paper might jam inside the printer. To load photo paper or sticker paper: 1. Pull the paper tray straight out of the printer. 2. Lift the left side of the paper tray cover.
3. Place a stack of no more than 100 sheets of paper, shiny side up for photo paper and sticker side up for sticker paper, (Kodak logo facedown for both) at a slight angle in the tray. Side Bias Springs Right Corner Nail 4. Push the paper against the internal side bias springs and under the right corner nail. 5. Lower the paper into the paper tray. Fit the left edge of the paper under the left corner nail. 6. Hold the paper down below the paper tray sides and close the paper tray cover.
Installing the Printer Drivers The KODAK Photo Printer 4700 Printer Driver for WINDOWS 95 and WINDOWS 98 (referred to in this guide as WINDOWS 95/98 printer driver) and the KODAK Photo Printer 4700 Printer Driver for WINDOWS NT 4.0 (referred to in this guide as WINDOWS NT 4.0 printer driver) are included with the printer. NOTE: To use these printer drivers you must have one of the following operating systems: WINDOWS 95 (OEM Service Release 2), WINDOWS 98, or WINDOWS NT 4.0 with a minimum of Service Pack 4.
2. Follow the on-screen instructions. When you are prompted to select a manufacturer and printer, insert the CD that came with your printer into your CD-ROM drive and click Have Disk. 3. Click Browse and locate the drive and folder that contains the OEMSETUP.INF file for your printer. When the correct file name appears in the “Copy manufacturer’s files from” text box, click OK. 4. Be sure the drive listed in the “Copy manufacturer’s files from” list box is your CD-ROM drive and click OK. 5.
Installing the WINDOWS NT 4.0 Printer Driver IMPORTANT: The WINDOWS NT 4.0 printer driver requires the parallel port mode of your host computer to be ECP-compatible. Before you install this driver, you may need to configure the parallel port mode of your host computer to ECP mode. To configure the parallel port mode of your host computer to be ECP-compatible: NOTE: Different computers have different BIOS configurations.
To add the EKLPT1 port: 1. Click Add Port and New Monitor. 2. In the Installing Print Monitor dialog box that opens, if necessary, change the drive in the “Copy files from:” text box to your CD-ROM drive. Place the CD that came with your printer in your CD-ROM drive. Browse to the MONITOR.INF file and click OK. The Printer Ports dialog box opens with Kodak ECP Port highlighted. 3. Click New Port. A progress bar appears while the files are downloading.
2 Operating the Printer This chapter describes the printer’s display panel and the printing options available. Looking at the Display Panel The printer display panel on the front of the printer has three indicator lights. Table 1 describes the different statuses of these indicator lights. Table 1: Indicator Light Statuses and What They Mean Indicator Light Indicator Light Status Power On The printer is on and ready to print. Off The printer is off. On A print job is printing.
Table 1: Indicator Light Statuses and What They Mean (Cont’d) Indicator Light Indicator Light Status Error On A printing error occurred. Turn the printer off and back on to reset. Flashing • The printer is initializing. NOTE: Check your host computer for the error message. Means This • The paper tray may be empty or the ribbon cartridge missing. • A paper jam may exist. For a listing of error messages, possible causes, and possible solutions, see “Resolving Error Messages” on page 40.
Working with the Printer Follow these guidelines: • Do NOT overload the paper tray. We suggest loading no more than 100 sheets of paper. • Do NOT remove prints from the output tray until the printer ejects them. • Do NOT put a print back into the output tray or you may cause a paper jam. • Do NOT exceed the 10 print capacity of the output tray. • Do NOT cut more than 50 sheets without emptying the trimmings bin.
Choosing the Printer Features on WINDOWS 95 and WINDOWS 98 Systems On WINDOWS 95 and WINDOWS 98 systems, the Paper and the Device Options tabbed pages are the only ones in which the printer driver and the printer interact. The other tabbed pages are provided by the operating system and are not supported by the printer driver or the printer. These pages are not discussed in this manual. For additional information go to the web site for downloading driver updates: http://www.kodak.
What You Can Do on the Paper Tabbed Page Paper size—allows you to specify the size of your output. 4x7 in—produces a 4 x 7 inch (102 x 178 mm) image. 4x6 in—produces a 4 x 6 inch (102 x 152 mm) image. Border—produces a bordered, 4 x 6 inch (102 x 152 mm) print. The printed image size is 3.5 x 5 inches (89 x 127 mm). 4x8.2 in—produces up to a 4 x 7 inch (102 x 178 mm) image. This selection is appropriate for stickers and any uncut prints. See Appendix C on page 47 for recommended image sizing.
Orientation—allows you to specify a Portrait or a Landscape layout. Paper source—standard WINDOWS 95/98 required feature. Default Tray is the only option. Media choice—allows you to make one of the following choices. Xtralife Auto—the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded. If an XTRALIFE ribbon cartridge is not loaded, the job prints without the protective coating and no error message appears.
What You Can Do on the Device Options Tabbed Page Print Quality—allows you to sharpen an image to make edges crisper and details more noticeable. The following choices are available. No Sharpening—no enhancement of details is added. Normal Sharpening—adds one-half the amount of detail enhancement possible. Maximum Sharpening—adds the maximum amount of detail enhancement possible.
Choosing the Printer Features on a WINDOWS NT 4.0 System On a WINDOWS NT 4.0 system the Page Setup and Advanced tabbed pages are the only ones in which the printer driver and the printer interact. The other tabbed pages are provided by the operating system and are not discussed in this manual. You can access the Page Setup and Advanced tabbed pages from the Control Panel or from an application. To open one of these pages from the Control Panel, double-click the Printers icon.
Copy Count—the range is 1 - 150. Orientation—allows you to specify a Portrait or a Landscape layout. Color Appearance—a standard control provided by the printer driver. Allows you to request either grayscale or color output.
What You Can Do on the Advanced Tabbed Page Paper size—allows you to specify the size of your output. 4x6 in—produces a 4 x 6 inch (102 x 152 mm) image. 4x7 in—produces a 4 x 7 inch (102 x 178 mm) image. 4x8.2 in—produces up to a 4 x 7 inch (102 x 178 mm) image. This selection is appropriate for stickers and any uncut prints. Border 4x6 in—produces an image size that is 3.5 x 5 inches (89 x 127 mm). See Appendix C on page 47 for recommended image sizing.
Orientation—allows you to specify a Portrait or a Landscape layout. Copy Count—the range is 1 - 150. Media—allows you to make one of the following choices. Xtralife Auto—the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded. If an XTRALIFE ribbon cartridge is not loaded, no error message appears and the job prints without protective coating. Xtralife On—the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded.
3 Troubleshooting and Maintaining the Printer This chapter describes the problems you may occasionally have with the printer. Information on how to solve these problems as well as printer maintenance procedures are also included. Handling Paper Jams If a paper jam occurs, the printer attempts to eject the jammed paper automatically. If the paper jam clears, resend the print job. If the printer is unable to clear the jam automatically, turn the printer power off and then on.
3. Press down on the locking tab on the paper jam access area. Remove the paper jam access area door. 4. Remove the paper from the paper jam access area. 5. Replace the paper jam access area door. Make sure both locking tabs are secure. 6. Turn the printer right side up. 7. Plug in the power cord and turn the printer power on. Resend the job.
Cleaning the Print Head and the Platen Roller Lines or streaks on your prints indicate that the thermal print head and/or the platen roller need cleaning. Ten alcohol pads for cleaning the thermal print head are included with your printer. For information about ordering extra pads, See “Supplies” on page 45. CAUTION: Always use the type of alcohol pad provided with your printer. Never rub or wipe anything, except the recommended alcohol pad, across the thermal print head.
7. Locate the thermal print head and the platen roller. Thermal Print Head Platen Roller 8. Remove an alcohol pad from its packaging. Move the pad along the complete length of the thermal print head, in one direction only, as follows. —Apply firm, even pressure. —Make three passes along the thermal print head. —Use a clean part of the pad for each pass. 9. Use a damp, lint-free cloth to clean the platen roller. Move the cloth, in one direction only, as follows. —Apply firm, even pressure.
12. Open the ribbon cartridge door. Slide the ribbon cartridge, with the smooth, finished side facing you, into the ribbon cartridge slot. Lock the cartridge in place. 13. Plug in the power cord and turn the printer power on. Print a copy. If you still see lines or streaks on this copy, clean the print head and the platen roller again. If a second cleaning does not correct the problem, contact your Kodak representative for service.
Cleaning the Pick Roller Occasionally, dust and paper particles collect on the printer’s pick roller which pulls paper from the paper tray. These accumulations can prevent the pick roller from pulling the paper. A “Printer is out of paper” message, when there is still paper in the tray, may indicate that the pick roller needs cleaning. To clean the pick roller: 1. Turn the printer power off and unplug the power cord. 2. Remove the output tray and the paper tray. 3. Turn the printer on its left side. 4.
Cleaning the Printer To help ensure good printer performance and high-quality output, be sure the printer’s operating environment is clean and dust-free. Clean the printer regularly as described below. Before you begin, turn the printer power off and unplug the power cord. • Wipe the printer cabinet, the paper tray area, and the output tray with a damp, lint-free cloth. These steps eliminate dust buildup and prevent dirt from getting into the printer.
Resolving Error Messages Error messages appear on the host computer and indicate that a printer or system problem has occurred. When an error message appears you can: • Click Retry to resend the job. • Click Cancel to cancel the job. • Click neither button. Every 5 seconds the printer driver will retry the job. Table 2 will assist you in identifying and correcting printer problems. If you cannot solve a problem, contact your Kodak representative for service.
Table 2: Common Printer Driver Error Messages (Cont’d) Error # Message 8 There is a problem with the printer. Possible Causes There is a problem with the printer or the printer is not responding. Possible Solutions • Wait a few seconds and select Retry in the error dialog box. • Select Cancel in the error dialog box. Resend the job. • Restart the printer and resend the job. 9 A system error has occurred. The PC has a system error. • Wait a few seconds and select Retry in the error dialog box.
Appendix A Printer Specifications and Site Requirements Printer Specifications Printer Dimensions Width: 295 mm (11.6 inches) Depth: 413 mm (16.25 inches) Height: 141 mm (5.55 inches) Printer Weight 6.4 kg (14 lbs.) Printer Resolution 10.
Appendix B Accessories and Supplies This appendix lists the accessories and supplies available for the printer. Ordering information is also included. Accessories Purchase printer accessories through your Kodak representative.
Appendix C Image Sizes The following table lists recommended image sizes for optimum printing. This includes a 3 - 4% overfill required for borderless prints. Image Size Table Width Appendix C Length Pixels Inches mm Pixels Inches mm Border 4 x 6 in. (102 x 152 mm) 936 3.506 89 1332 4.989 126.7 4 x 6 in. (102 x 152 mm) 1104 4.135 105 1656 6.202 157.5 4 x 7 in. (102 x 178 mm) 1104 4.135 105 1932 7.236 183.8 4 x 8 in. (102 x 208 mm) 1104 4.135 105 1932 7.236 183.
Index error messages printer driver 40 resolving 40 H handling paper jams 33 Numerics 1284 cable, connecting 11 A accessories 45 adding, EKLPT1 port 18, 20 Advanced tabbed page options 30 agency approval 43 C cartridge loading 12 removing 13 characteristics of the printer 7 choosing printer features on a WINDOWS 95 system 24 on a WINDOWS 98 system 24 on a WINDOWS NT 4.
parts of the printer 9 pick roller, cleaning 38 platen roller, cleaning 35 power cord, connecting 11 power requirements 43 print head, cleaning 35 printer accessories 45 characteristics 7 cleaning 39 components 9 keeping in good working order 22 location 7 maintenance 22, 33 operating 21 parts 10 specifications 43 supplies 45 unpacking 9 working with 23 printer driver error messages 40 printer drivers, installing 17 printer errors, troubleshooting 33 printer features choosing on a WINDOWS 95 system 24 choos
