Version 1.02.00 Edition 9 User Manual Version 1.02.
TCDialer Version 1.02.00 User Manual © 2013 Kofax, Inc., 15211 Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights reserved. Use is subject to license terms. This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No. 5,291,302, No. 5,459,584, No. 6,643,034, and No. 6,785,021 and Canadian Patents No. 1329852 and No. 2101327. Third-party software is copyrighted and licensed from Kofax‟s suppliers.
TCDialer Version 1.02.00 User Manual TABLE OF CONTENTS 1. ABOUT TCDIALER ................................................................................................................. 4 2. OVERVIEW.............................................................................................................................. 5 2.1 HOW IT WORKS ....................................................................................................................... 5 3. GETTING STARTED ................
TCDialer 1. Version 1.02.00 User Manual About TCDialer The possibility to make telephone calls directly from a corporate or private address book is an important feature of Kofax Communication Server. With TCDialer an employee can initiate a telephone call directly from the PC. 4 © Copyright Kofax, Inc. All information is subject to change without notice.
TCDialer Version 1.02.00 2. Overview 2.1 How it Works User Manual TCDialer uses the following procedure to make an outgoing telephone call on user‟s behalf: 1) At first it makes a first call to the user‟s own telephone. 2) As soon as user has answered the first call, the establishment of the second call to the desired telephone number starts. The user hears the ring back tone or the company‟s “hold the line” music (depends on the call transfer method used with particular PBX).
TCDialer 3. Version 1.02.00 User Manual Getting Started After starting TCDialer you see an icon in the system tray of the task bar. Note: To start TCDialer, click Start, point to Programs, point to Kofax Communication Server, and then click TCDialer. You start TCDialer by double-clicking the telephone symbol in the system tray or by right clicking the telephone symbol in the system tray and by selecting Open in the context menu.
TCDialer 4. Version 1.02.00 User Manual How to Make a Telephone Call with TCDialer 1) Select your own telephone number from the drop down list Own Extension. Note: If the administrator have not configured the own extension number as read only, you can enter an extension number into the number field of the section Own Extension. 2) Enter the telephone number that you want to call in the number field of the section Call Destination 3) Click the Dial button.
TCDialer 5. 8 Version 1.02.00 User Manual How to Make a Telephone Call Using the Hotkey 1) Select the telephone number in the text (e.g. a telephone number in a WinWord document) that you want to call. 2) Press the Hotkey and TC/Dialer will dial the selected telephone number. If you selected more than one line, TC/Dialer will show a window, where you must select the telephone number that you want to call. © Copyright Kofax, Inc. All information is subject to change without notice.
TCDialer Version 1.02.00 User Manual 6. How to Make a Telephone Call from the Outlook Address Book 1) Click Contacts. 2) Select the contact you want to call. 3) From the Actions menu select Call Contact, and then click the phone number you want to dial (or click the telephone button 4) in the toolbar). Click Start Call. © Copyright Kofax, Inc. All information is subject to change without notice.
TCDialer Version 1.02.00 5) 6.1 10 User Manual TC/Dialer will call the contact. Outlook Configuration for the TC/Dialer Gateway 1) From the Actions menu select Call Contact. Click New Call. Click Dialing Properties. 2) Select the TC/Dialer Gateway in the “Connect using line” dropdown list 3) Click OK and Close. © Copyright Kofax, Inc. All information is subject to change without notice.
TCDialer 7. Version 1.02.00 User Manual History TCDialer records the dialed telephone numbers in a history list. The length of the list is limited to 10 telephone numbers. The limit can be expanded with a configuration setting. Ask your administrator if you need more than 10 entries in the list. If the list limit is reached and you enter a new telephone number, the last telephone number in the list will be deleted. If you click the History button the History dialog opens where you can: 7.
TCDialer 8. Version 1.02.00 User Manual Configuration The configuration parameters of TCDialer can be maintained by clicking on the Preferences button. Note: Maintaining the TCDialer configuration parameters can also be done by selecting Start, pointing to Programs, pointing to Kofax Communication Server, and then clicking TC Management Console. 8.1 Telephone Numbers In this section you can add, change and remove your telephone extension numbers. 8.
TCDialer Version 1.02.00 User Manual 07 – Japanese 08 – Portuguese (Brazilian) 09 – Russian Note: If you change the language settings you have to exit TCDialer (at the system tray) and restart is to get another language (only closing is not enough). 8.2.2 History Length This configuration parameter limits the length of the history list. The default history list length is 10. 8.2.
TCDialer Version 1.02.00 User Manual ......InternalNrMaxLength =3 ......so this is recognized as external number ......and so the prefix (0) is added. ......The number 01503 is called 8.2.8 Internal Numbers Length This configuration parameter specifies the maximum length for internal telephone numbers. 8.3 Hotkey This feature allows the user to mark text that contains a telephone number in a Windows application (for example in WinWord, Excel.
