Kofax Communication Server 9.2.
© 2013 Kofax, Inc., 15211 Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights reserved. Use is subject to license terms. This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No. 5,291,302, No. 5,459,584, No. 6,643,034, and No. 6,785,021 and Canadian Patents No. 1329852 and No. 2101327. Third-party software is copyrighted and licensed from Kofax’s suppliers. THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX, INC.
Contents About This Release .............................................................................................................................................................. 7 Version Information ........................................................................................................................................................7 Upgrade Notice ......................................................................................................................................
Contents Updated AS/400 Integration ..................................................................................................................................16 KCS Documentation Search ....................................................................................................................................16 Changes in Behavior .....................................................................................................................................................
Contents ASP: Connection Problems Between Storage and Media Servers .........................................................................25 TC/LANPRT: Handle Leak in Spooler ..................................................................................................................... 25 TCfW: Text Export of Log Entries Folder .................................................................................................................25 Document Conversion: Offline Mode for HTML Not Working .
Contents Planned End of Support for Windows XP ............................................................................................................... 41 Planned End of Support for Windows Server 2003 ................................................................................................ 41 Planned End of Support for Microsoft Exchange 2003 ...........................................................................................41 Planned End of Support for Microsoft Office 2003 ........
Chapter 1 About This Release Version Information The Kofax Communication Server 9.2.0 release has the following build number, which appears in the About window: 9.2.0.0.0.409. Upgrade Notice Mixing components from the latest and older KCS releases is not supported, even if they are installed on different computers. Update server components before updating the client applications.
About This Release ▪ Exchange Server 2003 SP2 ▪ SAP 7 ▪ Cisco CallManager 9 All Microsoft hotfixes released until 1 June 2013 were installed. New Features This section lists enhancements that have been added to the product in Kofax Communication Server 9.2.0. Unicode Support Kofax Communication Server (KCS) now supports Unicode. Kofax Communication Server did support non-English characters before; however, it was required that KCS be configured to a particular code page / character set.
About This Release ▪ Microsoft Office 2013 (supported for document conversion and MAPI printer) ▪ Microsoft SQL Server 2012 (supported for TC/Probe, TC/Report, KCS Monitoring) Newly supported operating systems: ▪ Windows 8 Professional / Enterprise (KCS client applications only) ▪ Windows Server 2012 (KCS server components, links, TCfW client) ▪ Hyper-V on Windows Server 2012 host TCIMG32: Disabling Halftone Dithering It is now possible to disable halftone dithering when converting PDF documents into blac
About This Release TC/LINK: Suppress Page Break Between Notification and Message TC/LINK can be configured to suppress page breaks between the notification text and the image of the original message.
About This Release This behavior is controlled by a new registry value “HKLM\Software\Topcall\TCLINKMQ \Options\MessageSegmentation” that can take the following values: ▪ 0: Message segmentation is disabled (default value) ▪ 1: Message segmentation is enabled It might be necessary to increase the log file size and numbers of the queue manager. Note MQ Message Segmentation does not work with character conversion.
About This Release The behavior is controlled by the registry value TCMIME\KeepEmptyAttachments: ▪ 0 - Delete empty attachments (default) ▪ 1 - Process empty attachments For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14 Chapter Appendix - Registry Keys Used by TC/LINK-SM TC/LINK-SM: Configurable Date Format in Email Header You can configure the date and time format shown in the email header in body text.
About This Release This value defines the string between “http://” and “/PostMessage” (or other function name) in the SoapAction header field. The value is only effective if ShortSoapAction is set to 0. Example: If SoapActionPrefix equals “vm-fs-links.local/KCSFunctions”, the resulting SOAPAction could be “http://vm-fs-links.local/KCSFunctions/PostMessage”. If this value is not specified or empty, the SOAPAction value is built from the complete server URL, as specified by the fixed or dynamic recipient.
About This Release For more information, see: ▪ Capture Connector Technical Manual, version 2.00.00 edition 15 Chapter Installation and Configuration - Configuring Import Module in Kofax Capture Scripting - IBatchNameFormatter Interface Definition Fax over IP: Encryption KCS Fax over IP supports two new encryption features: ▪ Encryption of G.711 pass-through and VoIP media data by using SRTP according to RFC 3711.
About This Release Chapter KCS in Virtual Environment - KCS Components Supported on Virtual Environment - Supported KCS Server Components - KCS Fax over IP TCOSS: Additional Cover Sheet Variables The following additional cover sheet variables are now supported in TCOSS: (SPR00113841) ▪ $Corr1$ .. $Corr6$ ▪ $UCorr1$ ..
About This Release For restrictions and additional information, see: ▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 17 Chapter Configuration - Message Forward Locking TC/Web: Show Final Recipient in Preview for Authorizers You can configure in TC/Web what should be displayed on the cover sheet in the To: field when an authorizer makes an image preview of a message. The behavior is controlled by the registry value AuthorizeShowFinalRecipientInPreview.
About This Release ▪ Search in Documentation.pdf ▪ You can safely ignore the warnings about documents modified since the last cataloging. ▪ For easier viewing, click Arrange Windows in the Search window. Changes in Behavior This section contains information about the differences in behavior between Kofax Communication Server 9.2.0 and previous releases.
About This Release Service Trace file path Trace configuration WMI Provider for KCS ProgramData\Kofax\KCS \Cockpit\WMIProvider_KCS\Log\ WMIProviderKCS*.trc HKLM\Software\Topcall \WMIProvider_KCS WMI Provider for Applications ProgramData\Kofax\KCS\Cockpit \WMIProvider_Applications\Log \WMIProviderApplications*.trc HKLM\Software\Topcall \WMIProvider_Applications Monitoring KPI Poller ProgramData\Kofax\KCS\Cockpit\KPIService \Log\KPIService*.
About This Release TCOSS: Insufficient Channel Licenses Do Not Cause Restricted Mode Channel licenses are handled per channel. Having insufficient channel licenses no longer results in TCOSS running in restricted mode. (SPR00055795) Example: On a system with 30 fax channels configured while licensed for only 10 channels, the 10 licensed channels work normally and the remaining 20 cannot send / receive and display an error.
About This Release 20 Kofax Communication Server Release Notes
Chapter 2 Resolved Issues The following issues reported for a previous version of the product are fixed in this release. TC/LINK-LN: Cannot Send to Lotus Notes TC/LINK-LN occasionally failed to post fax messages to Lotus Notes. This issue has been resolved. TC/LINK-LN now removes custom KCS fax markers that cause problems with the Lotus Notes API. Additionally, automatic retries have been implemented along with an option to reinitialize the Lotus Notes API.
Resolved Issues For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14 Chapter Installation - Special Features - Handling of Multipart/Alternative TC/LINK-SM: Slow Performance with Large Attachments In some environments, the performance of TC/LINK-SM for messages with large attachments was very slow. This issue has been resolved.
Resolved Issues TC/LINK: Conversion of Corrupt PDF Leads to Link Failure Conversion of a corrupt PDF file could lead to link failure. This issue has been resolved. (SPR00113139) TC/LINK: Some PDF Files Converted as Blank Pages Due to a limitation in a third-party document conversion library, some PDFs could not be converted. This issue has been resolved by the third-party vendor.
Resolved Issues Capture Connector: Color PDF Loses Color When importing via KCS Capture Connector to Kofax Capture, PDF attachments with long names including foreign characters sometimes had their extension truncated. That resulted in problems with document conversion, such as a color PDF converted to black and white. This issue has been resolved.
Resolved Issues Capture Connector: Concurrency During File Import When multiple threads imported files into Kofax Capture at the same time, a file from one thread can be overwritten with a file from another thread. This issue has been resolved.
Resolved Issues TCDC: TCDC Stops Working Document Conversion would occasionally stop working when a leftover file remained in the temporary folder. Files are now cleaned up properly. (SPR00124514) TCDCLINK: Problem Between Printer Client and Printer After printing a document that creates multiple print jobs, a deadlock could develop between the printer client (tcddimcl.dll) and printer (tcddimon.dll). Restarting TCSRV and/or the computer was necessary.
Resolved Issues TC/VoiceLink2 Failure VoiceLink2 would fail when one thread deleted an object but another thread still had a copy of its pointer. This issue has been resolved. (SPR00111798) TC/VoiceLink2: Mailbox Detection It could happen in an outbound call that voicelink detected a voice mailbox even when a human picked up the line. This issue has been resolved.
Resolved Issues List of Solved SPRs 28 Component Rank (SPR ID) Headline TC/LINK-FI 2 (SPR00089539) TC/Link-FI stays active even if the network share isn't available anymore. TWS 2 (SPR00111759) Accessing the TC/Archive via TWS does not work anymore TC/LINK-MX7 2 (SPR00111373) The new Email Header in Body Text feature shows unresolved attachment Winmail.
Resolved Issues Component Rank (SPR ID) Headline TC/LINK-SM 2 (SPR00093051) TCMIME.
Resolved Issues 30 Component Rank (SPR ID) Headline TC/LINK 1 (SPR00175763) ++DIGISIGN / ++INC commands are not recognized anymore, if there is no additional text content in the same text block TCLINKSC Manual 2 (SPR00120196) Mark for necessary Map file change disappeared TWS 2 (SPR00120219) Session caching not working in TWS Tcsi Connector for non-ASCII users TCLINKSJ Manual 3 (SPR00126281) Supported OS versions in prerequisites is not correct TC/LINK-SM 2 (SPR00089630) A message without
Resolved Issues Component Rank (SPR ID) Headline TCLANPRT 1 (SPR00113932) Handle leak in Spooler when using TC/LANPRT in Printer driver mode with multiple pages TC/VoiceAccess 1 (SPR00113936) Not possible to leave a message with VoiceMail FoIPv3 1 (SPR00113979) FoIPv3 does not prevent incoming faxes when its number series runs out TCOSS 3 (SPR00177243) The TCOSS.
Resolved Issues 32 Component Rank (SPR ID) Headline TCOSS 3 (SPR00071264) Wrong default of AppendTrace in TCLIB32 might cause loss of trace information TCLINKRS Manual 3 (SPR00072632) The TCreleaseConfig Tool needs a TFC License to login at TCOSS TC/Report Request Client 3 (SPR00091506) database name empty on edit in request client TC/LINK-MD 1 (SPR00093582) Incoming SMS messages are shown as hex-code instead of Text TC/LINK-WM 3 (SPR00102345) link-wm does not correctly extract the origin
Resolved Issues Component Rank (SPR ID) Headline FoIPv3 3 (SPR00119213) FoIP does not send an empty TSI but omits the complete TSI signal when TSI is empty TC/LINK 2 (SPR00123363) DataLogics crash pulls Link down.
Resolved Issues 34 Component Rank (SPR ID) Headline TWS 2 (SPR00071228) Capture Connector does not convert e-mails with embedded pictures correctly TCOSS 1 (SPR00072180) Windows 2008 R2 crashes when misconfiguring OwnIPAddress for the Status Agent.
Resolved Issues Component Rank (SPR ID) Headline TC/LINK-FM 2 (SPR00120130) TC/Link-FM Registry Key OriginatorIsMfpHostName is changed after Update TC/LINK-MQ 1 (SPR00121425) FR: TC/LINK-MQ should support a connection via SSL to the MQ Server Platform Manual 2 (SPR00121487) Wrong maximum channel description in KCS Environment Guide TC/LINK-SM 2 (SPR00121981) TCMIME maybe handles message text wrong if exitemailheader is used TWS 2 (SPR00121170) XML character data “]]>” incorrectly escaped
Resolved Issues 36 Kofax Communication Server Release Notes
Chapter 3 Known Issues This section contains information about potential issues that you could encounter while using Kofax Communication Server. KCS EasyConfig Update If you upgrade an older KCS deployed via EasyConfig to the latest release, you must start the KCS EasyConfig tool and redeploy the configuration. (SPR00104109) 1 Upgrade to the latest KCS release by starting EasySetup.exe from the installation ISO.
Known Issues Document Conversion: Text Alternative Not Unicode When you are using TWS or TC/LINK document conversion for Word or Excel documents with Unicode characters, the text alternative is not Unicode. (SPR00121081) EasyConfig: Service Name Length Not Restricted In EasyConfig, if you are using non-English characters, such as Japanese symbols, it is possible to configure longer service names than what can be saved correctly. (SPR00113538) Note The service names can be only 8 bytes long.
Known Issues TC/LINK-LN: Some Messages Cannot Be Processed With Lotus Notes client software older than release 8.5.3, some messages cannot be processed by TC/LINK-LN. Installing Lotus Notes client 8.5.3 on the TC/LINK computer solves the problem. (SPR00092298) For more information, see: ▪ TC/LINK-LN Technical Manual, version 2.07.
Known Issues 40 Kofax Communication Server Release Notes
Chapter 4 Support Changes This section lists the changes in support level in this release of Kofax Communication Server. Planned End of Support for Windows XP In the next release of Kofax Communication Server, support for Windows XP will be discontinued.
Support Changes Planned End of Support for Lotus Notes 7.x In the next release of Kofax Communication Server, support for Lotus Notes 7.x will be discontinued. Only Lotus Notes 8.0 and later will be supported.
Chapter 5 Modules Overview This section lists the modules included in this release of Kofax Communication Server. KCS Client Software Modules Module Version Changed Data Dynamics ActiveBar (activebar) 1.06.04 No ClientPro for Lotus Notes (archiveln) 4.03.00 No Setup Tools InstallTSP (InstallTSP) 1.00.02 No KCSclients Common and Setup (kcsclients-common) 9.2.0.0.0.409 Yes Setup Tools Task Remover (KillTask) 1.02.01 New Microsoft Shared Files (mscomdlls) 1.00.
Modules Overview Module Version Changed Image IO Library (tcimgio) 2.30.05 Yes NULL (tclaunch) 3.03.04 Yes TC/Lib (tclib) 7.25.06 Yes Language File Tool (tclng) 1.05.07 No Language API (tclngapi) 1.00.00 No Login Component (tclogin) 4.04.10 Yes TCMC Common (tcmc-tcpcommon) 4.06.13 Yes TC/Dialer TCMC Panel (tcmc-tcpdialer) 1.02.04 Yes Fax Viewer TCMC Panel (tcmc-tcpfaxviewer) 4.03.05 Yes TC/Player TCMC Panel (tcmc-tcpplayer) 4.05.
Modules Overview Module Release Changed Crystal Reports 10 Runtime (crystalreportsrdc) 1.01.00 No LS1 Main Program (cs1) 2.05.12 No File Copy Tool (ctc) 7.27.00 No EasyConfig for KCS - XML Configuration Data Model (Data) 1.01.04 Yes Datalogics Library for Adobe PDF (datalogics) 9.01.01 Yes EasyConfig for KCS - Config Application (EC) 1.01.04 Yes EasyConfig for KCS - Documentation Generator (ECDoc) 1.00.
Modules Overview 46 Module Release Changed Intelligent Network Component for Simple Workflow Processing (FoIP-TNC_Tsl) 3.18.00 Yes Intelligent Network Component for KCS Voice Server Integration (FoIP-TNC_Voice) 3.18.02 Yes Intelligent Network Master (FoIP-TnMaster) 3.18.01 Yes Line Server TC18 FPGA Loader (fpgaloader) 1.05.04 No Novell Groupwise (groupwise) Removed TC/LINK-GW (gw) Removed TC/SNMP HP OpenView Tools (hpovtools) 1.00.04 No KCS IP Printer (IpPrinter) 2.12.
Modules Overview Module Release Changed TC/MIME (mime) 2.10.25 Yes BAPI to XML Tool (mkbapixml) 1.00.03 No Enhanced BAPI to XML Tool (mkbapixml2) 1.00.03 No KCS Monitoring Setup (Monitoring-Setup) 1.02.11 Yes KCS Monitoring Interop.TCRPC (Monitoring-SetupInterop.TCRPC) 1.01.00 Yes KCS Monitoring Interop.TCSI32 (Monitoring-Setupinterop.TCSI32) 1.01.00 Yes KCS Monitoring KCS_Environment (Monitoring-SetupKCS_Environment) 1.02.
Modules Overview Module Release Changed Microsoft MSXML (msxml) 4_20_9818_0 No TC/LINK-MX Install Template (mx-insttemplate) 1.00.01 No TC/LINK-MX7 (mx7) 1.02.01 Yes Netscape Runtime (netscape) 1.00.00 No Lotus Notes Runtime (notes) 4.06.02 No Update Tool for Lotus Notes INI (notesini) 1.00.03 No OpenSSL Library (openssl) 1.00.01c Yes OpenVXI VoiceXML Interpreter (OpenVXI) 3.01.00 Yes PBX Integration (pabx) 1.01.01 No Persists AspEmail (persists-aspemail) 5.00.
Modules Overview Module Release TC/ConvertDLsPrep (tcconvertdlsprep) TC/CPUNr (tccpunr) Changed Removed 1.07.05 TC/CCD CustomPanel (tccustompanel) No Removed Link Document Converter (tcdc32) 2.17.09 Yes Link Document Converter File Recognition (tcdc32filerecognition) finalrelease No Standalone Document Converter Setup (TcdcSetup) 1.03.09 Yes Datalogics Library for Adobe PDF (TcdcSetup-datalogics) 9.01.
Modules Overview Module Release Changed File Voice Engine (tce_file) 2.01.01 No Host Voice Engine (tce_host) 2.00.10 No LS1 Voice Engine (tce_ls1) 1.04.00 Yes Remote Voice Engine (tce_rem) 2.03.11 No Resource Voice Engine (tce_res) 2.10.00 Yes Sound Voice Engine (tce_snd) 2.00.28 No TC/ECP (tcecp) 3.03.00 Yes TC/Engine (TcEngine) 2.04.00 Yes TC/FilBrk (tcfilbrk) 7.11.00 No KCS File Transfer Tool (tcft) 1.03.10 Yes Dependency Generator Tool (tcgendep) 1.02.
Modules Overview Module Release Changed TC/Net (tcnet) 3.05.00 No TC/NetworkHelper (tcnetworkhelper) 1.01.02 No TC Open Server Software (tcoss) 7.91.21 Yes TCOSS Document Converter (tcoss_tcdc-tcdc) 7.39.00 No TCOSS for TS Hardware (tcoss_ts) 7.47.01 No KCS Printer Device Drivers (tcpdd) 3.03.19 Yes Performance Counter Logging Service (TcPerfLog) 1.01.04 No TCPMeter Tool (tcpMeter) 2.01.04 Yes TC/PreProcess (tcprep) 1.03.04 No KCS Probe Agent (tcprobe) 1.02.
Modules Overview 52 Module Release Changed TC/Setup Script Editor (tcstpedt) 2.14.01 No TCECP Switch Script (tcswitch) 2.00.04 No Server Extensions (tcsx) 7.28.02 No Transport Interface (TCTI) 2.14.10 Yes TC/Tool (tctool) 1.00.00 No Language File Translation Tools (tctrans) 1.03.02 No TC/UAS (tcuas) 7.09.03 No Voice User Tool (TCUserTool) 1.01.00 No Fax Viewing and Printing Component (tcview32) 4.03.01 No TC/VoiceLink2 Log (tcvl2log) 1.02.
Modules Overview Module Release Changed TC22 HW Testprogram (tt04-tc22) 1.03.01 No Line Server Test Program 05 (tt05) 1.01.01 No Line Server TC18 DSP Test Program (tt06-dsp) 1.05.02 No Line Server TC18 PPC Test Program (tt06-ppc) 1.04.01 Yes Microsoft SAPI 4 (tts-sapi_40) 4.00.00 No TTS Configuration Tool (TTSConfig) 2.10.02 No TCOSS Web Services (Tws) 2.20.11 Yes Microsoft Visual C++ 2003 Redistributable (Twsmsvc7redist) 7_1_3088 No NULL (Tws-msvc9redist-rtm) 9.0.21022.
Modules Overview 54 Module Release Changed TC/Backup Zip Library (zip) 1.78.
