Warranty Guide

KOHLER CO. Kohler, Wisconsin 53044
Phone [phone], Fax [phone]
For the nearest sales/service outlet in the
US and Canada, phone [phone]
KOHLERPower.com
Your Kohler product has been manufactured and inspected with care by experienced craftsmen. If you are the original end user, Kohler Co.
warrants, for the period indicated below, each product to be free from defects in materials and workmanship. In the event of a defect in
materials or workmanship, Kohler Co. will repair, replace, or make appropriate adjustment at Kohler Co.’s option if the product, upon
Kohler Co.’s inspection, is found to be properly installed, maintained, and operated in accordance with Kohler Co.’s instruction manuals. A
Kohler distributor, dealer, or authorized service representative must perform startup.
TP-6479 11/13g
Warranty Coverage
Five (5) years from the registered startup date (or, if there is not a
registered startup date, the date o f purchase by the original end user)
or 2000 hours (whichever occurs first). Labor and travel are included
in the warranty for the first year and second year of the five-year
warranty period.
Kohler Product
Generator set and factory-supplied accessories
used in stationary standby applications as a backup t o a
commercial utility source
Stationary Standby Five-Year or
Two Thousand (2000) Hour Limited Warranty
The following will not be covered by the warranty:
1. Normal wear, routine tuneups, tuneup parts, adjustments, and
periodic service.
2. Damage, including but not limited to damage caused by
accidents, improper installation or handling, faulty repairs not
performed by an authorized Kohler service representative,
improper storage, or acts of God.
3. Enclosures after the first year of the warranty period.
4. Cosmetic problems, discoloration, or rusting due to improper
installation, location in a corrosive or saltwater environment, or
scratches that compromise the integrity of the applied paint.
5. Damage caused by operation with improper fuel or at speeds,
loads, conditions, modifications, or installation contrary to
published specifications or recommendations.
6. Damage caused by negligent maintenance such as:
a. Failure to provide the specified type and sufficient quantity
of lubricating oil.
b. Failure to keep the air intake and cooling fin areas clean.
c. Failure to service the air cleaner.
d. Failure to provide sufficient coolant and/or cooling air.
e. Failure to perform scheduled maintenance as prescribed in
supplied manuals.
f. Failure to regularly exercise the generator set under load.
g. Failure to follow long-term storage procedures.
7. Engine coolant heaters, heater controls, and circulating pumps
after the first year of the warranty period.
8. Original installation charges and startup costs.
9. Starting batteries and the following related expenses:
a. Labor charges related to battery service.
b. Travel expenses related to battery service.
10. Additional expenses for repair after normal business hours, i.e.
overtime or holiday labor rates.
11. Rental of equipment during the performance of warranty
repairs.
12. Non-Kohler replacement parts. Replacement of a failed Kohler
part with a non-Kohler part voids the warranty on that part.
13. Radiators replaced rather than repaired.
14. Non-Kohler-authorized repair shop labor without prior approval
from Kohler Co. Warranty Department.
15. Engine fluids such as fuel, oil, or coolant/antifreeze.
16. Shop supplies such as adhesives, cleaning solvents, and rags.
17. Expenses incurred investigating performance complaints
unless the problem is caused by defective Kohler materials or
workmanship.
18. Maintenance items such as fuses, lamps, filters, spark plugs,
loose or leaking clamps, and adjustments.
19. Removal and replacement of non-Kohler-supplied options and
equipment.
20. Labor and travel charges for the third, fourth, and fifth year of
the warranty period.
21. Generator sets used in a mobile or non-standby application.
Use of the generator set in a mobile or non-standby application
voids the warranty.
22. Unreasonable costs associated with removal and reinstallation
of the c omplete unit.
23. Travel time and mileage exceeding 200 miles round trip.
To obtain warranty service, call 1-800-544-2444 for your nearest authorized Kohler service representative or write Kohler Co., Kohler Power
Systems Service Department, MS072, Kohler, WI 53044 USA.
KOHLER CO. SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, AND/OR CONSEQUENTIAL DAMAGES OF ANY KIND including,
but not limited to, incidental and/or consequential labor costs, installation charges, telephone charges, or transportation charges in
connection with the replacement or repair of defective parts.
This is our exclusive written warranty. We make no other express warranty nor is anyone authorized to make any on our behalf.
ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. Some states do not allow limitations on
how long an implied warranty lasts, or the exclusion or limitation of incidental and/or consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.