Installation Guide

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114409-2-CB
Kohler Co., Kohler, WI4
IMPORTANT CONSUMER INFORMATION
CLEANING YOUR CAST IRON LAVATORY
Quality Kohler enamel is fused to red-hot cast iron. The
resulting glass-hard surface and lustrous depth of color is
beautiful to look at, easy to care for, and more resistant to
scratching than plastic materials. As with any smooth
surface, avoid using abrasive cleansers on your cast
iron lavatory. Abrasive cleansers will scratch and dull the
surface.
REQUESTING SERVICE
Please take a moment to familiarize yourself with the Kohler
Warranty, its benefits, and limitations. Kohler Co. and its
distributors support you with one of the largest Service Networks
of its type. Here’s what you need to do if you require service:
FIRST: Contact the dealer or contractor who sold and
installed the product. They should be able to solve
any problems you may have.
SECOND: If your dealer or contractor cannot solve the
problem, they will contact or supply you with the
name of the local Kohler Distributor and the:
KOHLER TECHNICAL SPECIALIST
THIRD: If you are unable to obtain warranty service through
either your contractor or Kohler Co. distributor,
please write us directly at Kohler Co., Attn:
Customer Service Department, 444 Highland
Drive, Kohler, WI 53044 U.S.A.
FOURTH: Include all pertinent information regarding your
claim, including a complete description of the
product, model numbers, colors, finishes, and the
date the product was installed. Include a
description of the problem, and a photocopy of your
invoice for the products involved. Also give us the
name of the contractor and distributor.
LIFETIME LIMITED WARRANTY – CAST IRON
Kohler warrants this cast iron product to be free of defects in
material and workmanship during normal residential use for as
long as the original purchaser owns his/her home. Gloss
reduction, scratching, staining or alkaline etching, of the finish
over time due to use, cleaning practices or water or atmospheric
conditions are not manufacturing defects but are indicative of
normal wear and tear. This warranty is applicable to Kohler cast
iron product manufactured after February 10, 2000.
If a defect is found in normal residential use, Kohler Co. will, at
its election, repair, replace or make appropriate adjustment.
Damage caused by accident, misuse, or abuse is not covered
by this warranty. Improper care and cleaning will void the
warranty. Proof of purchase (original sales receipt) must be
provided to Kohler with all warranty claims. Kohler Co. is not
responsible for labor charges, installation, or other
consequential costs. In no event shall the responsibility of
Kohler exceed the purchase price of the product.
To obtain warranty service, contact Kohler Co. through your
Dealer or Plumbing Contractor, or by writing: Kohler Co., Attn:
Customer Service Department, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1–800–4–KOHLER from within the
USA, 1–800–964–5590 from within Canada, or
001–877–680–1310 from within Mexico. Please be sure to
provide all pertinent information regarding your claim, including
a complete description of the problem, the product, model
number, color and the date the product was purchased. Also
include the name of your contractor or distributor and your
original invoice.
If the product is used commercially, Kohler warrants the product
to be free from defects in material and workmanship for one (1)
year from the date of purchase as shown on the invoice or
receipt with all other terms of this warranty applying except
duration. Any implied warranties for product used
commercially, including that of merchantability or fitness
for a particular purpose, are expressly limited in duration to
the duration of the one year express warranty.
To the extent permitted by law, Kohler Co. disclaims all
implied warranties including merchantability and fitness
for a particular purpose. Kohler Co. disclaims any liability
for special, incidental, or consequential damages. Some
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of special, incidental,
or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal
rights. You may also have other rights which vary from
state/province to state/province. This warranty is to the original
purchaser only and excludes product damage due to installation
error, product abuse, or product misuse, whether performed by
a contractor, service company, or yourself. This warranty
applies only for Kohler cast iron product installed in the United
States of America, Canada and Mexico.
This is our exclusive written warranty
.