Installation Guide

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
2. The green LED light is on,
but there is no steam from
the steam head.
A. The water is turned off. A. Turn on the water supply.
B. The inlet screen is plugged. B. Remove and clean the inlet screen.
C. Excessive back pressure caused
by too long a run of piping or
too many 90° elbows.
C. Move the steam generator closer to
the steam head or use 45° elbows.
D. Water blockage due to a steam
trap in the steam line. A steam
trap is caused by steam line
piping running down from the
steam generator and then back
up to the steam head.
D. Change the steam pipe to slope
down from the steam head to the
steam generator.
E. The steam control is not
connected.
E1. Check the wiring connections
according to the steam control
installation and care guide.
E2. Use the troubleshooting kit
attached to the steam generator to
troubleshoot connection problems.
3. There is a continuous
flow of water from the
steam head. Water flow
during the power clean
cycle is normal.
A. Internal steam generator
components are not working.
A1. Shut off the water supply, and
drain the water from the steam
generator. Close the drain valve.
A2. Partially open the water supply
shut-off valve.
A3. Allow the water to gradually fill
the steam generator tank (may take
several minutes). If the water
continues to flow from the steam
head, repeat A1 above.
A4. Fully open the water supply
shut-off valve.
A5. On models with power clean
option only: If water continues to
flow from the steam head, run the
power clean cycle.
A6. If water continues to flow from the
steam head, contact the Customer
Care Center using the information
on the back of this guide.
B. The water supply is incorrectly
connected to the steam
generator.
B. Review this manual, and if
necessary reconnect the water
supply to the proper location.
4. Steam is coming out of
the steam head and the
control is shut off.
A. Elevations over 6000’ (1829 m)
above sea level can cause water
to boil at lower temperatures.
A. At elevations over 6000’ (1829 m)
above sea level contact Kohler Co.
Customer Care Center for
instructions on disconnecting the
fast start coil.
Warranty
KOHLER Steam Generator
THREE-YEAR LIMITED WARRANTY
Kohler steam generator units manufactured after September 15, 2001, are warranted to the original consumer
purchaser to be free of manufacturing defects in material and workmanship during normal residential usage
1230487-2-C 16 Kohler Co.