Installation Guide

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
C2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
D. Cables between the
steam generator(s)
and adapter are
installed
incorrectly.
D. Reinstall the black
and/or white cable(s)
between the steam
generator(s) and
adapter according to
the instructions in
the installation
guide.
E. Steam line or
steam head is
blocked.
E. Check the steam
head and steam line
for blockages. Repair
as necessary.
F. Steam generator is
damaged.
F1. Use the provided test
kit to check steam
generator function.
F2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
13. Steam stopped. A. An error has
occurred.
A. Check the user
interface for error
messages. If an error
message appears, see
the appropriate error
message
troubleshooting.
B. The session time
limit was met or
the temperature
setpoint was met.
B. Restart the session
timer or increase the
temperature setpoint
to restart steam.
Warranty
KOHLER Steam Generator
THREE-YEAR LIMITED WARRANTY
Kohler steam generator units manufactured after September 15, 2001,
are warranted to the original consumer purchaser to be free of
1235393-2-C 20 Kohler Co.