Installation Guide

Troubleshooting (cont.)
Troubleshooting Table
Symptoms Probable Cause Recommended Action
F. If none of the
recommended
actions for the
above issues
correct the
symptom, the
valve requires
servicing.
F. Contact your Kohler
Co. Authorized
Service
Representative.
4. Maximum
blend
temperature
too hot or too
cold.
A. Incorrect maximum
temperature
setting.
A. Refer to the
″Temperature – Set
the Maximum″
section in the Digital
Interface
Homeowners Guide.
B. If the above
recommended
action does not
correct the
symptom, the
interface or valve
requires servicing.
B. Contact your Kohler
Co. Authorized
Service
Representative.
5. Continuous
flow.
A. System will not
switch off.
A. Turn off the water
and power supply
and contact your
Kohler Co.
Authorized Service
Representative.
6. Only cold
water flows
from the
outlets.
A. Hot water supply
is either not turned
ON or not
connected to the
valve inlet.
A. Check if the hot
water supply is
turned ON and
connected to the
valve inlet.
B. Hot water inlet is
blocked.
B. Check the hot water
inlet screen for
blockage. Clean or
replace the inlet
screen. Refer to the
Valve Homeowners
Guide.
C. The hot water
supply is
exhausted.
C. Allow time for the
water heater to come
up to temperature.
1143086-2-G 10 Kohler Co.