Installation Guide

Care and Cleaning (cont.)
Do not allow cleaners to soak on surfaces.
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
The ideal cleaning technique is to rinse thoroughly and blot dry any water from the surface after
each use.
Use a soft nylon brush on slip-resistant surfaces. Be sure to use a water-soluble cleaner (dissolves
100% in water).
Do not use powdered cleaners unless the cleaner is fully dissolved in water. Solid substances can
block the airjets.
Do not use full strength bleach or ammonia cleaning solutions. Chemically active cleaning
solutions can damage the surface.
Do not use abrasive cleansers or solvents on airjet surfaces. Abrasive cleaners and solvents can
damage the airjet surface.
Maintaining the Airjets
If cleaning the airjets is necessary due to hard water deposits, wet a soft, non-abrasive cloth with
white vinegar and wipe the plugged airjet holes. Immediately rinse the area with clean water to
avoid long-term exposure of the vinegar to the airjet surface.
Fill the bath with water to the top row of airjets. Drain the bath and press the purge button.
Cleaning Your User Keypad and Remote Control
Use a soft cloth to wipe the keypad and remote control after each use. If the surface becomes dirty,
use a non-abrasive soap and warm water to clean.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative (ASR) or
qualified electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from
within the USA and Canada, or 001-800-456-4537 from within Mexico.
NOTE: The product model number is printed on a label on the blower side of the bath.
NOTE: For service parts information, visit your product page at kohler.com/serviceparts.
Bath System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when Power
icon is pressed or the
outer ring is rotated.
A. No power to control. A. Check wiring and connect power.
B. Ground-Fault Circuit-Interrupter
(GFCI) or Residual Current
Device (RCD) tripped.
B. Reset GFCI or RCD. If it trips
again, refer to Ground-Fault
Circuit-Interrupter (GFCI) or
Residual Current Device (RCD)
trips when bath is turned on.
C. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. Check wiring for proper
connections. Replace the wiring
harness if necessary.
D. User keypad does not work. D. Replace the user keypad.
E. Control does not work. E. Replace the control.
1198327-2-E 16 Kohler Co.