Installation Guide

Troubleshooting (cont.)
Bath System
Symptoms Probable Causes Recommended Action
7. Blower motor runs but no
air bubbles are formed.
A. Blower air inlet is blocked. A. Clean blower air inlet.
B. Airjets are clogged. B. Use a small between-the-teeth
dental brush and white vinegar.
Dip the brush in the vinegar, brush
the hole, rinse the brush in clean
water, and then use the wet rinsed
brush to rinse the hole.
C. Blower motor does not work. C. Replace the blower motor.
D. Control does not work. D. Replace the control.
8. Blower motor operates,
air bubbles are formed,
zone controls work, but
variable speed feature
does not work.
A. Blower air inlet is blocked. A. Clear blower air inlet.
B. Loose, disconnected, or
damaged wiring harness.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary.
C. User keypad does not work. C. Replace the user keypad.
D. Blower motor does not work. D. Replace the blower motor.
E. Control does not work. E. Replace the control.
9. Blower motor will not
turn off when the Power
icon on user keypad is
pressed.
A. User keypad does not work. A. Replace the user keypad.
B. Loose, disconnected, or
damaged wiring harness.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary.
C. Control does not work. C. Replace the control.
10. A zone does not produce
air bubbles but another
zone operates normally.
A. Zone is not selected. A. Select the zone according to the
instructions in the ″Operating
Instructions″ section.
B. Butterfly valve does not work. B. Replace the butterfly valve.
C. Loose, disconnected, or
damaged wiring harness.
C. Check wiring for proper
connections. Replace the wiring
harness if necessary.
D. User keypad does not work. D. Replace the user keypad.
E. Control does not work. E. Replace the control.
11. Surge mode does not
work.
A. User keypad does not work. A. Replace the user keypad.
B. Control does not work. B. Replace the control.
12. Water spillage or damage
observed under the bath.
A. Drain or overflow leaking. A. Repair or replace the drain
assembly according to the
manufacturer’s instructions.
B. Wall, deck, and/or shower door
is improperly sealed.
B. Apply 100% silicone sealant at the
seams between the bath and the
wall, deck, or door.
C. Cracked piping or air channels. C. Contact Kohler Co. using the
information on the back page.
13. Bath does not purge
automatically.
A. Level sensor wires are
disconnected.
A. Connect the level sensor wires.
Chromatherapy (Some Models)
Symptoms Probable Causes Recommended Action
14. Chromatherapy lights do
not work.
A. Loose, disconnected, or
damaged wiring/connections.
A. Check wiring for proper
connections. Replace wiring if
necessary.
B. Control does not work. B. Replace control.
15. Chromatherapy does not
cycle.
A. Chromatherapy harness
assembly does not work.
A. Replace the chromatherapy harness
assembly.
1198327-2-E 18 Kohler Co.