Installation Guide

Troubleshooting (cont.)
Troubleshooting Table
Symptom Probable Cause Recommended Action
D. The user interface does not
work.
D. Replace the user interface.
5. The auxiliary music does
not work.
A. Power to the control amplifier is
not on.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. The control amplifier must be
reset.
B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. The control amplifier does not
work.
C. If the red LED on the control
amplifier is still not blinking
following restart, replace the control
amplifier.
D. The auxiliary music source
option is not selected on the
user interface.
D. Select the auxiliary music option on
the user interface.
E. The vibracoustic sound is
muted on the user interface.
E. Touch the [Mute] icon on the user
interface to turn off the mute
setting.
F. The vibracoustic intensity is
turned down on the user
interface.
F. Turn up the vibracoustic intensity
on the user interface.
G. The auxiliary-in or user
interface cable connections are
loose or damaged.
G. Inspect the cables for loose
connections or damage. Tighten the
connections or replace the cables as
needed.
H. The user interface does not
work.
H. Replace the user interface.
(Optional) Chromatherapy Troubleshooting Table
Symptom Probable Cause Recommended Action
1. Chromatherapy lights do
not work.
A. Power to the control amplifier is
off.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. Control amplifier must be reset. B. If the red LED on the control
amplifier is not blinking, unplug
the control amplifier for 30
seconds, then plug in and restart.
C. Chromatherapy feature has not
been selected on the user
interface.
C. Select the Chromatherapy feature
on the user interface.
D. Chromatherapy or user interface
cable connections are loose or
damaged.
D. Inspect the cables for loose
connections or damage. Secure or
replace cables as needed.
E. Control amplifier does not
work.
E. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and replace as needed.
F. User interface does not work. F. Verify that the user interface cable
is securely connected to the user
interface and the control amplifier
terminal. If the connections are
good, replace the user interface.
1237789-2-C 16 Kohler Co.