Installation Guide

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
C. Internal steam
generator
components are
not functioning
properly.
C. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
2. Error 0120 is
displayed.
A. The temperature in
the steam room
has exceeded the
maximum
allowable level.
A1. Reset power to the
steam generator and
ventilate the steam
room to remove
excess heat.
A2. Relocate the
temperature sensor
away from the steam
head or other heat
source.
A3. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
3. Error 0104 is
displayed.
A. Temperature sensor
not connected.
A. Connect the
temperature sensor.
B. Temperature sensor
is damaged.
B. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
4. Error 0408 is
displayed.
A. A communication
error has occurred.
A. Perform a system
reset on the user
interface.
5. Lights on the
adapter are off.
A. Inadequate power
is supplied to the
steam generator
(green status light
on steam generator
is off).
A. Provide proper
power to the steam
generator. If
necessary, use the
provided test kit to
ensure the steam
generator is working
properly.
B. The user interface
is not receiving
power from the
steam generator
(green status light
on the steam
generator is on).
B. Use the provided test
kit and instructions
to identify the source
of the problem.
1235393-2-C 16 Kohler Co.