Installation Guide

Troubleshooting (cont.)
Symptoms Cause Recommended Action
B. Flush valve
gasket or flush
valve are
damaged.
B. Replace gasket or
flush valve as
necessary.
C. Flush valve is
sticking open.
C. Check flush valve and
actuating mechanisms
for free movement.
Push button actuators
should raise levers
then spring back
without force. Replace
components as
necessary.
3. Leaks from
behind the bowl.
A. Gaskets not
positioned
correctly.
A. Remove the bowl and
inspect all the gaskets.
Reposition the gaskets
if needed. Lubricate
the gaskets so they
slide in or over the
mating part they seal.
Reinstall the bowl,
making sure the
gaskets stay in the
correct positions.
4. Carriage and
bowl flex when
used.
A. Insufficient
support for
frame.
A. Add additional
support members, and
mount the frame with
1/4″ or larger lag
screws.
5. No water flow. A. Supply stop
located in tank
is closed.
A. Open the supply stop
(located on the left
side).
B. There is an
obstruction in
the water line.
B. Close the external
supply stop,
disconnect the braided
hose where it attaches
to the fill valve. Turn
on the water supply
and check the flow
through the hose.
Continue to
investigate water path
for obstructions. Clear
any blockages.
Kohler Co. 17 1142998-2-B