Installation Guide

Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
•
Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
•
Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
•
Do not allow cleaners to soak on surfaces.
•
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
•
The ideal cleaning technique is to rinse thoroughly and wipe the product dry after each use.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. The door is noisy when
opened or closed.
A. The bracket may be installed
too far out of level.
A. Remove the panels and headers,
and level bracket. If the bracket
cannot be leveled, call customer
service.
B. The door panels are too low,
rubbing on the base of the
centerguide or the shower
base/bath ledge.
B. Adjust the rollers to raise the door
panels. Refer to the ″Adjust the
Door Panels″ section.
C. The rollers are loose. C. Tighten the roller bolts using the
supplied wrench.
D. The rollers have worn and are
noisy.
D. Replace the rollers.
2. The door is hard to move
or does not open.
A. The door panels are too low,
rubbing on the base of the
centerguide or the shower
base/bath ledge.
A. Adjust the rollers to raise the door
panels. Refer to the ″Adjust the
Door Panels″ section.
B. The threshold seal is not fully
seated, causing the outside door
panel to rub.
B. Push the seal completely into the
threshold.
C. The headers are not secured to
the brackets.
C. Verify that the header connectors
are positioned over the brackets
and secured in place with the
setscrews.
D. The rollers are loose. D. Tighten the roller bolts using the
supplied wrench.
3. The door panels are free
to swing in and out of the
shower.
A. The centerguide is not installed. A. Install the centerguide according to
the instructions.
B. The centerguide is not installed
in the correct location.
B. Install the centerguide on the
center of the threshold.
C. The door panels are not
correctly installed on the
centerguide.
C. The glass panels should be
positioned in the channels of the
centerguide.
D. The door panels are too high. D. Adjust the rollers to lower the
panels. Refer to the ″Adjust the
Door Panels″ section.
4. The centerguide is loose. A. The centerguide is not installed
over the clip.
A. Remove the outside header and
both door panels. Reinstall the
centerguide over the clip. Reinstall
the panels and outside header.
Kohler Co. 29 1380408-2-B