Maintenance Guide

Warranty (cont.)
*Never use cleaners containing abrasive cleansers, ammonia, bleach,
acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.
Troubleshooting
Symptoms Probable
Causes
Recommended Action
1. No water flow. A. Filter is
plugged.
A. Clean or replace the
filter.
B. Sensor
eyes are dirty.
B. Wipe the sensor eyes
with a damp soft cloth.
Wipe dry with a dry soft
cloth.
C. Water not
turned on.
C. Verify that the water
supply is turned on and
that pressure is at least 20
psi (137 kPa).
D. Incorrect
installation.
D. Verify that the faucet is
mounted as instructed in
the installation guide.
Ensure that the sensor eyes
are above the rim of the
sink. Refer to the
installation instructions.
E. The aerator
is plugged.
E. Remove and clean the
aerator. For
calcium/mineral deposits,
soak the plastic insert in a
50:50 mix of water and
vinegar. Soak only the
plastic insert.
F. Sensor eyes
are scratched.
F. Replace the sensor
assembly.
G. A flex
hose is
kinked.
G. Check the flex hoses to
make certain they are not
kinked. If a flex hose is
kinked, disconnect it,
straighten, and reconnect.
H. Hybrid
Energy Cell
(HEC) has
just been
replaced.
H. Wait 2 minutes after the
HEC as the sensor cycles
through the automatic
sensing distance.
Kohler Co. 11 1124217-5-C