Installation & Assembly

Troubleshooting (cont.)
Symptoms Cause Recommended Action
C. Poorly adjusted
rod.
C. Check the threaded
rods behind the face
plate to make sure
that they are threaded
out far enough to
make contact with the
flush buttons. If they
are not, thread the
rods out to the correct
length and tighten
down the nuts to lock
the rods in place.
2. Running fill
valve.
A. Water level is
too high.
A. Lower the water level
in the tank by turning
the knob at the top of
the threaded rod
counterclockwise until
the fill valve shuts off
when the water level
reaches the marked
waterline in the tank.
B. Flush valve
gasket or flush
valve are
damaged.
B. Replace gasket or
flush valve as
necessary.
C. Flush valve is
sticking open.
C. Check flush valve and
actuating mechanisms
for free movement.
Push button actuators
should raise levers
then spring back
without force. Replace
components as
necessary.
4. Carrier and bowl
flex when used.
A. Insufficient
support for
frame.
A. Add additional
support members, and
mount the frame with
1/4″ or larger lag
screws.
5. No water flow. A. Supply stop
located in tank
is closed.
A. Open the supply stop
(located on the left
side).
1247365-2-B 18 Kohler Co.