User's Manual

JOBNAME: No Job Name PAGE: 10 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
F. The incorrect Wi-Fi region was
selected.
F. Enter the settings menu, select
″System,″ select ″Music Software,″
select ″Region″ and select the
appropriate geographical region
that matches your Wi-Fi router.
5. I have a wireless network
but my Media Module is
unable to connect to the
network.
A. Ethernet cable is plugged in. A. Unplug the Ethernet cable.
B. Media Module is not within
Wi-Fi range.
B. Make sure the Media Module is
within range of your Wi-Fi
network.
C. A WEP or WPA key was not
entered for your secured
network.
C. Enter the settings menu, select
″System,″ select ″WiFi Security,″
select ″Network Name,″ select
″WEP/WPA Key″ and enter the
security key.
D. The router is not set up for
802.11b.
D. Make sure the access point/router
is configured to allow 802.11b
clients.
6. The Media Module cannot
connect to an iTunes
server with firewall
software running.
A. The firewall is not configured
correctly to allow iTunes music
sharing.
A. Make sure your firewall software is
configured to allow iTunes music
sharing. For a Mac: Open System
Preferences. Select the Sharing icon
and click on the firewall tab. Select
the option ″iTunes Music Sharing.″
For a PC: Refer to your
documentation for changing
firewall settings. If running
Windows XP service pack 2, open
″Security Center,″ select ″Windows
Firewall,″ click on the ″Exceptions″
tab, and check to see that iTunes is
enabled. If not, use ″Add
Programs″ to enable it. After these
changes have been made, restart
the Media Module by
disconnecting and reconnecting the
AC power.
7. The Media Module cannot
access the iTunes library.
A. iTunes is not running. A. Make sure the computer containing
your iTunes library is turned on
and iTunes is running.
B.
iTunes is not configured for
sharing.
B. In iTunes, be sure to turn on the
″music sharing″ option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″ icon, then check the
option ″Share my music″ to enable
sharing on your local network.
C. iTunes is not responding to
commands from the Media
Module.
C. Close and restart iTunes on your
computer.
1093174-5-B 10 Kohler Co.