User's Manual

JOBNAME: No Job Name PAGE: 14 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Media Module Troubleshooting Table
Symptoms Probable Cause Recommended Action
4. Water level sensor does
not detect water.
A. Level sensor cable is damaged. A. Replace the level sensor cable.
B. Level sensor cable is loose or
disconnected.
B. Make sure the cable is properly
connected to the media module.
C. Water is too pure. C. Add bath salts to your bathing
water.
5. No display on the user
interface.
A. The interface cable is damaged. A. Replace the interface cable.
B. The interface cable is not
plugged in.
B. Verify the interface cable is
properly plugged into the interface
at all locations.
C. The interface or Media Module
requires servicing.
C. Contact your Kohler Co.
Authorized Service Representative.
6. Experiences are not
functioning.
A. SD card is dislodged. A. Contact your Kohler Co.
Authorized Service Representative.
Remote Control Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Intermittent or erratic
operation.
A. Frequency/channel interference. A. Set RFID, PANID, and channel by
following screen prompts on the
digital interface for the remote.
Then re-sync the remote as
instructed in the Bath Homeowners
Guide.
2. LED on remote does not
blink or constantly blinks.
A. Batteries are low. A. Replace batteries (2 AA).
3. One or more buttons on
remote do not function
and LED does not light
up.
A. Batteries are low. A. Replace batteries (2 AA).
B. Remote program lost. B. Re-sync the remote to the interface.
C. Remote is damaged. C. Replace remote.
4. One or more buttons on
remote do not function
but LED lights up.
A. Digital interface is
malfunctioning.
A. Digital interface may need to be
replaced. Contact your Kohler Co.
Authorized Representative.
1093174-5-B 14 Kohler Co.