User's Manual

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
4. The heated seat is not
warm at all or it is not as
warm as desired.
A. The heated seat feature is not
enabled.
A. Activate the heated seat feature
using the remote control.
B. The temperature setting is too
low.
B. Adjust the heated seat temperature
using the remote control.
5. Water stops flowing from
the spray wand before
you are finished
cleansing.
A. Five minutes after pressing one
of the spray icons, washing
automatically stops.
A. Press the ″Rear″ or ″Front″ icon
again.
6. Deodorizer feature is not
working.
A. The deodorizer is not activated. A. Activate the deodorizer feature
using the remote control.
7. UV sterilization feature is
not working.
A. The UV sterilization is not
activated.
A. Activate the UV sterilization
feature using the remote control.
8. The toilet does not flush
automatically.
A. Automatic flush feature is not
enabled.
A1. Activate the automatic flush feature
using the remote control.
A2. The sensor did not detect the user.
If this issue occurs repeatedly, call
the Customer Care Center using
the information provided on the
back page of this manual.
9. The night light does not
turn on in low light
conditions.
A. Night light is not enabled. A. Enable the night light feature using
the remote control.
B. Low light sensor is not working
properly.
B1. Clean the light sensor located on
the manual control panel.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
Remote Control
Symptoms Probable Causes Recommended Action
1. The remote control is not
turning on.
A. The batteries are not correctly
installed.
A. Remove and reinstall the batteries.
B. The batteries are drained. B1. Replace the batteries.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
2. The remote control is not
connecting with the toilet.
A. The remote is too far from the
toilet to receive signal.
A. Move the remote closer to the toilet
to regain connection.
Warranty
THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT
THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS
Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and
Canada.
If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or
Kohler Co. 17 1226974-5-A