User's Manual

Warranty and Service
Limited warranty
Konftel guarantees to the end user (the “Customer”) that this product will be free
from defects in workmanship and materials, under normal use and service, for a
period of two (2) years from the date of original purchase from its authorized
distributor. Konftel’s sole obligation under this express warranty shall be, at
Konftel’s option and expense, to repair the defective product or part, or deliver to
the Customer an equivalent product or part to replace the defective item.
All products that are replaced will become the property of Konftel. Replacement
products or parts may be new or reconditioned. Any replaced or repaired product
or part carries a ninety (90) days limited warranty or the remainder of the initial
warranty period, whichever is longer. Products returned to Konftel must be sent
prepaid and packaged appropriately for safe shipment. It is recommended that the
package is insured or sent by a method that enables tracking of the package.
Responsibility for loss or damage does not transfer to Konftel until the returned
item has been received by Konftel. The repaired or replaced item will be shipped
to the Customer, at Konftel’s expense, not later than twelve days (12) days after
Konftel has received the defective product, and Konftel will retain risk of loss or
damage until the item has been delivered to the Customer.
Exclusions
Konftel shall not be liable under this limited warranty if examination and tests of
the returned product reveal that the alleged defect or malfunction in the product
does not exist or results from:
• Failure to follow Konftel’s installation, operation or maintenance instructions.
• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed
through the product.
• Abuse, misuse, negligent acts or omissions on the part of the Customer and
persons under the
Customer’s control; or
• Acts of third parties, force majeure, accident, fire, lightning, power surges,
outages or other hazards.
WARRANTY EXCLUSIVE: IF A KONFTEL PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN
QUESTION AT KONFTEL’S OPTION. TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. KONFTEL NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY.