magicolor 2490MF Printer / Copier / Scanner User’s Guide ® 4556-9597-01A 1800798-001B
Thank You Thank you for purchasing a magicolor 2490MF. You have made an excellent choice. Your magicolor 2490MF is specially designed for optimal performance in Windows, environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documentation”).
11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein. 12.
Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.
For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate disposal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal. Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling.
Contents 1 Introduction ....................................................................................................... 1 Getting Acquainted with Your Machine 2 Space Requirements 2 Installation Precautions 2 Part Names 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD-ROM 6 Printer Drivers 6 Scanner Drivers 6 Applications CD-ROM 7 Applications 7 Utility 7 System Requirements 8 2 Control Panel and Configuration Menu ..............
Control Panel Indicators and Keys 10 Display Indications 14 Main Screen 14 Print Screen 16 Checking the Machine Status and Settings 17 TONER REMAINING 17 TOTAL PAGE 17 TX/RX RESULT 18 PRINT REPORT 18 Functions Available With the Function Key 20 Configuration Menu Overview 21 Configuration Menu 21 MACHINE SETTING Menu 25 PAPER SOURCE SETUP Menu 27 COPY SETTING Menu 28 FAX REGISTRATION Menu 29 TX SETTING Menu 29 RX SETTING Menu 30 COMM.
Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 57 Tray 2 59 Loading Plain Paper 59 About Duplex Printing 62 Double-Sided 62 Booklet 63 Output Bin 64 Media Storage 66 Original Media 67 Specifications 67 Documents that can be Placed on the Original Glass 67 Documents that can be Loaded into the ADF 67 Loading a Document to be Copied 69 Placing a Document on the Original Glass 69 Loading a Document into the ADF 70 4 Using the Printer Driver ......................................................
6 Using the Copier ..............................................................................................
Registering Recipients 109 About the E-mail REGISTRATION Function 109 One-Touch Dialing 109 Programming a One-Touch Dial Key 109 Changing/Deleting One-Touch Dial Information 110 Speed Dialing 111 Programming a Speed Dial Number 111 Changing/Deleting Speed Dial Information 112 Group Dialing 113 Programming Group Dialing 113 Changing/Deleting Group Dialing Information 115 8 Replacing Consumables ..............................................................................
11 Installing Accessories ..................................................................................193 Introduction 194 Duplex Option 195 Installing the Duplex Option 195 Tray 2 199 Installing Tray 2 199 A Appendix ........................................................................................................
1 Introduction
Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 528 mm (20.8") 100 mm (3.9") 138 mm (5.4") Front View " 902 mm (35.5") 531 mm (20.9") 233 mm (9.2") 100 mm (3.9") 581 mm (22.9") 187 mm (7.4") 768 mm (30.2") 100 mm (3.9") Side View The options appear shaded in the above illustration.
Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 3-a 3 3-b 3-c 1. Output bin 3-d 2. Control panel 3. Automatic Document Feeder (ADF) 3-a. ADF feed cover 3-b. Document guide 3-c. Document feed tray 3-d. Document output tray " 2 1 4 7 The ADF may appear as “document cover” in status and error messages. 4. Engine cover 6 5 8 9 5. Digital Camera Direct Photo Print port 6.
Rear View 1. Power switch 1 2. TEL (telephone) jack 3. LINE (telephone line) jack 4. USB port 5. 10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port 2 Inside 5 3 4 1. Fuser unit 2. Fuser separator levers 3. Transfer belt unit 4. Drum cartridge 2 5. Toner cartridge carousel (containing 4 toner cartridges: C, M, Y and K) 2 3 6. Scanner lock 7.
Front View with Options 1. Tray 2 1 Rear View with Options 1.
Drivers and Documentation CD-ROM Printer Drivers Drivers Use/Benefit Printer Driver for Windows XP/ Server 2003/2000/Me/98SE These drivers give you access to all of the printer features, including finishing and advanced layout. See also “Displaying Printer Driver Settings” on page 74. Scanner Drivers Drivers Use/Benefit TWAIN Driver for This drivers enables you to set scanWindows XP/Server 2003/2000/Me/ ning functions, such as the color set98SE ting and size adjustments.
Applications CD-ROM Applications Applications Use/Benefit FaxTalk Communicator This software allows the fax functions of the computer to be used for faxing image data scanned using the Scan to PC operation. For details, refer to the FaxTalk Communicator User’s Guide on the Applications CD-ROM. In addition, refer to the Help for FaxTalk Communicator. Local Setup Utility (LSU) This software enables one-touch dialing, speed dialing, and group dialing for faxes to be created and edited from the computer.
System Requirements Personal computer Pentium 2: 400 MHz or higher Operating System – Microsoft Windows XP Home/Professional Edition, Windows Server 2003, Windows 2000, Windows Me, Windows 98SE Free hard disk space 256 MB or more RAM 128 MB or more CD-ROM/DVD drive I/O interface – 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 2.0 and USB Revision 1.1 compliant port " 8 The Ethernet cable and USB cable are not included with the machine.
2 Control Panel and Configuration Menu
About the Control Panel 1 2 3 45 6 7 11 12 14 15 15 18 19 13 16 17 8 9 10 20 21 22 23 Control Panel Indicators and Keys No. Name Function 1 Fax Operations keys Provides fax operations. 2 Error indicator Lights up when an error has occurred. 3 Function key Press to specify tray settings, duplex (Double-Sided) printing settings, and ID card copy settings. For details, refer to the magicolor 2490MF Facsimile User's Guide.
No. Name Function 4 Press to check the status of this machine and the specified settings. Display key Displays a rough estimate of the amount of toner remaining. Displays the total number of pages that have been copied, printed and scanned. Displays the results for fax transmissions and receptions. Prints the machine settings, lists and reports related to faxing. For details, refer to “Checking the Machine Status and Settings” on page 17.
No. Name Function 13 Reduce/ Enlarge key Press to specify reduced/enlarged copying with preset zoom ratios. 14 Light/Dark key Press to select the copy density. 15 */) keys Press to move left and right through the setting screens, such as the configuration menu. Press to select the copy density. 16 +/, keys Press to move up and down through the setting screens, such as the configuration menu. Press to specify the zoom ratio in 0.01 increments. (Setting range: 0.50 to 2.
No. Name Function 22 Start-B&W key Press to begin monochrome copying. 23 Stop/Reset key Press to stop copying, scanning, and faxing. Press to return the following to their default settings. – Copy quality – Copy density – Zoom ratio – Collate – Number of copies – Tray select Press to cancel the following functions. – 2in1 copy – Duplex copy – ID card copy Press to cancel toner replacing after the TC Change key is pressed.
Display Indications Main Screen 1 2 5 6 7 3 4 8 No. Indication Description 1 Document type Indicates the document type to be copied specified either with the Quality key or from the configuration menu. 2 Zoom ratio Indicates the zoom ratio. 3 Icons that appear with copy operations : Appears when 2in1 copying is set. : Appears when duplex (Double-Sided) copying is set. : Appears when collated copying is set. For details, refer to “Making Advanced Copies” on page 88.
No. Indication Description 7 Indicates the media size that is selected. Media size Change the paper size from the PAPER SOURCE SETUP menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 27. 8 Status Displays messages such as when media is empty.
Print Screen When a print job is received, PC:PRN appears in the status section of the main screen. To display the print screen, press the Display key, then the ) key, while PC:PRN is displayed. (The following screen appears.) To cancel printing, press the Cancel/C key when the print screen appears. Then, select YES, and press the Menu Select key. 1 16 2 No. Indication Description 1 Status Displays messages indicating operations such as printing.
Checking the Machine Status and Settings Press the Display key to check the status of this machine and the specified settings. Press the Display key to switch between each item to be checked. Alternatively, the + and , keys can be pressed. Main screen TONER REMAINING TOTAL PAGE TX/RX RESULT PRINT REPORT TONER REMAINING This screen provides a rough estimate of the amount of toner remaining. T ON E R R EMA I N I NG To return to the main screen, press the Cancel/C key.
FAX PRINT This counter shows the total number of pages that were faxed. TOTAL SCAN This counter shows the total number of document pages that were scanned. TX/RX RESULT The results of a maximum of 60 fax transmissions/receptions can be viewed. In addition, the transmission/reception results that are displayed can be printed by pressing the Start-B&W key. For details, refer to the magicolor 2490MF Facsimile User’s Guide.
CONFIGURATION PAGE Prints a rough estimate of the parcentage of toner remaining and the settings, information and status of this machine. DEMO PAGE Prints a demo page.
Functions Available With the Function Key Press the Function key to specify tray settings, duplex (Double-Sided) copying and ID card copy settings. " " To specify tray settings, duplex (Double-Sided) copying and ID card copy settings, press the Copy key while the Fax key or Scan key is lit up in green. For details on the functions available with the Function key in Fax mode, refer to the magicolor 2490MF Facsimile User’s Guide.
Configuration Menu Overview The magicolor 2490MF configuration menu accessible from the control panel is structured as shown below. Configuration Menu " Main screen Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen.
PAPER SOURCE SETUP 1 TRAY1 PAPER 2 TRAY2 PAPER* COPY SETTING *Displays only if the optional Tray 2 is installed. 1 MODE 2 DENSITY LEVEL (A) 3 DENSITY LEVEL (M) 4 COLLATE 5 QUALITY 6 PAPER PRIORITY FAX REGISTRATION 1 ONE-TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL TX SETTING 1 SCAN DENSITY 2 RESOLUTION 3 HEADER RX SETTING 1 MEMORY RX MODE 2 No.
COMM.SETTING 1 TEL LINE TYPE 2 LINE MONITOR 3 PSTN/PBX REPORTING 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT USER SETTING 1 FAX PTT SETTING 2 DATE&TIME 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO. 6 USER NAME DIRECT PRINT 1 IMAGE QUALITY 2 PAPER SIZE 3 N-UP LAYOUT NETWORK SETTING 1 IP ADDRESS 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG.
E-MAIL SETTING 1 SENDER NAME 2 E-MAIL ADDRESS 3 SMTP SERVER 4 SMTP PORT NO.
MACHINE SETTING Menu " Manufacturer’s default settings appear in bold. 1 AUTO PANEL RESET Setting ON / OFF Select whether or not all settings in the control panel return to their default settings when no operation is performed for a set length of time. If ON is selected, select from 0.5, 1, 2, 3, 4, and 5 (units: minutes; default: 1) for the length of time until the auto panel reset operation is performed. If OFF is selected, the auto panel reset operation is not performed.
7 INITIAL MODE Setting COPY / FAX Specify the default mode when the machine is turned on or when all settings in the control panel return to their default settings. 8 TONER EMPTY Setting ON / ON(FAX) / OFF STOP Select whether or not printing, copying and faxing stop when the toner has run out. If ON is selected, printing, copying and faxing stop when the toner runs out. If ON (FAX) is selected, only faxing stops when the toner runs out.
PAPER SOURCE SETUP Menu " Manufacturer’s default settings appear in bold. 1 TRAY1 PAPER Media type PLAIN PAPER / TRANSPARENCY / LABELS / LETTERHEAD / ENVELOPE / POSTCARD / THICK STOCK / GLOSSY Media size When a setting other than ENVELOPE or POSTCARD is selected: A4 / B5 / A5 / LEGAL / LETTER / G LETTER / STATEMENT / EXECUTIVE / FOLIO / OFICIO(Mexico only) (If TRANSPARENCY, LABELS, THICK STOCK or GLOSSY is selected, LEGAL and FOLIO are not displayed.
COPY SETTING Menu " Manufacturer’s default settings appear in bold. 1 MODE Setting MIX / TEXT / PHOTO Select the type of document being copied. After selecting TEXT, set the copy density to either AUTO or MANUAL. 2 DENSITY LEVEL(A) Setting 3 DENSITY LEVEL(M) Setting 4 COLLATE Setting LIGHT DARK Adjust the density of the background color. LIGHT DARK Specify the default copy density. ON / OFF Select whether or not collated copying is given priority.
FAX REGISTRATION Menu 1 ONE-TOUCH DIAL Register fax destinations for one-touch dialing, speed dialing, and group dialing. 2 SPEED DIAL For details, refer to the magicolor 2490MF Facsimile User’s Guide. 3 GROUP DIAL TX SETTING Menu 1 SCAN DENSITY 2 RESOLUTION Specify settings for sending faxes. For details, refer to the magicolor 2490MF Facsimile User’s Guide.
RX SETTING Menu 1 MEMORY RX MODE 2 NO. of RINGS Specify settings for receiving faxes. For details, refer to the magicolor 2490MF Facsimile User’s Guide. 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY COMM. SETTING Menu 1 TEL LINE TYPE 2 LINE MONITOR Specify the connection settings for faxing. For details, refer to the magicolor 2490MF Facsimile User’s Guide. 3 PSTN/PBX REPORTING Menu 1 ACTIVITY REPORT 2 TX RESULT REPORT Specify the settings for printing the fax report.
USER SETTING Menu " Manufacturer’s default settings appear in bold. 1 FAX PTT SETTING Select the country where this machine is installed. For details, refer to the magicolor 2490MF Facsimile User’s Guide. " If the country is changed, settings for other functions may also be changed. 2 DATE&TIME Specify the date and time. Specify the time in the 24-hour format. Use the keypad to specify the settings. For details, refer to the magicolor 2490MF Facsimile User’s Guide.
DIRECT PRINT Menu " " Manufacturer’s default settings appear in bold. Camera settings may be given priority, depending on the settings specified on this machine. 1 IMAGE QUALITY Setting DRAFT / NORMAL / FINE Select the resolution for Camera Direct Photo Printing. DRAFT = 600 dpi × 600 dpi; NORMAL = 1200 dpi × 600 dpi; FINE = 2400 dpi × 600 dpi 2 PAPER SIZE Tray TRAY1 / TRAY2* Media type If TRAY1 is selected, select the paper type.
NETWORK SETTING Menu " Manufacturer’s default settings appear in bold. 1 IP ADDRESS Setting AUTO / SPECIFY Select whether to automatically retrieve the IP address or to specify a fixed IP address. Consult your network administrator for information about the IP address to use. 2 SUBNET MASK Enter the subnet mask of the network to be connected. When IP ADDRESS is set to AUTO, this menu option cannot be set. 3 GATEWAY Enter the gateway address of the network to be connected.
E-MAIL SETTING Menu " Manufacturer’s default settings appear in bold. 1 SENDER NAME Enter your name as the sender’s name. A maximum of 20 characters can be entered. The default sender name is “magicolor 2490MF”. 2 E-MAIL ADDRESS Type in the email address of the email sender when using network scanning. A maximum of 64 characters can be entered. 3 SMTP SERVER Type in the IP address or host name for the SMTP server. A maximum of 64 characters can be entered. 4 SMTP PORT NO.
" Use alphanumeric characters(including some symbols) for the SENDER NAME and DEFAULT SUBJECT. Using other characters will corrupt the characters for the e-mail destination. For details on entering/editing text and the characters that can be entered, refer to “Entering Email Addresses” on page 207. SCANNER SETTING Menu " Manufacturer’s default settings appear in bold. 1 RESOLUTION Setting 150×150 / 300×300 / 600×600 Select the default scanning resolution for scan to email operations.
36 Configuration Menu Overview
3 Media Handling
Print Media Specifications Media Media Size Tray* Duplex Copy Print Direct Print FAX 210.0 x 297.0 1/2 Yes Yes Yes Yes Yes 182.0 x 257.0 1 No Yes Yes Yes No Yes Yes No Yes No Yes Inch Millimeter A4 8.2 x 11.7 B5 (JIS) 7.2 x 10.1 A5 5.9 x 8.3 148.0 x 210.0 1 No Yes Legal 8.5 x 14.0 215.9 x 355.6 1 No Yes Letter 8.5 x 11.0 215.9 x 279.4 1/2 Yes Yes Yes Yes Yes Statement 5.5 x 8.5 140.0 x 216.0 1 No Yes Yes Yes No Executive 7.25 x 10.5 184.0 x 267.
Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com.
Wet (or damp) " Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet media.
DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeeding) Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. You can print continuously with envelope. However, this could affect the media feed, depending on the media quality and printing environment.
Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
Are precut or perforated Do not use OK to use Shiny backed paper Full-page labels (uncut) Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.
Use postcards that are Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored " If the postcard is warped, press on the warped area before putting it in Tray 1. Folded or wrinkled Transparency " " " " Do not fan transparencies before loading them. Resulting static electricity may cause printing errors. If you touch the face of the transparencies with your bare hands, print quality may be affected.
" If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. Capacity Tray 1 Up to 50 sheets, depending on their thickness Tray 2 Not supported Driver Transparency Media Type Duplexing " Not supported Always first test a small quantity of a particular type of transparency.
Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific imageable area, the maximum area on which the machine can print clearly and without distortion. a a a Printable Area This area is subject to both hardware a limits (the physical media size and the a = 4 mm (0.157") margins required by the machine) and software constraints (the amount of memory available for the full-page frame buffer).
Loading Media Take off the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. " Do not fan transparencies. Note Although this machine was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
" When loading Legal-sized paper in Tray 1, open the front panel of Tray 1.
" Do not load paper above the M mark. Up to 200 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time.
Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Labels, Thick Stock, or Transparency) in the driver for optimum print quality.
3 " " " Before loading envelopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; otherwise the envelopes may become wrinkled or a media misfeed may occur. Up to 10 envelopes can be loaded into the tray at one time. Flap side down For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the machine.
5 6 " " 52 Before printing on envelopes, be sure to perform steps 6 through 11. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
7 " Be careful not to touch the plate on the back of the scanner unit. 8 " Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
10 Loading Media 55
11 " 56 Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions.
Loading Labels/Postcard/Thick Stock/Transparency/ Glossy media 1 2 3 " Up to 50 sheets can be loaded into the tray at one time.
4 5 58 Loading Media
Tray 2 " Only plain paper can be loaded in Tray 2.
3 4 5 Face up " 60 Do not load above the 100% line. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time.
6 7 Loading Media 61
About Duplex Printing You should verify that the duplex option is physically installed on the machine to successfully duplex the job. Check your application to determine how to set your margins for duplex printing. Note Only plain paper, 60–90 g/m2 (16–24 lb bond), can be autoduplexed. See “Specifications” on page 38. Duplexing envelopes, labels, transparencies postcards, or glossy media is not supported. The following Double-Sided/Booklet settings are available.
Booklet If “Left Binding” is selected, the pages can be folded as a left-bound booklet. 2 1 1 If “Right Binding” is selected, the pages can be folded as a right-bound booklet.
Output Bin All printed media is output to the face-down output bin. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (22 lb) media. " " If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup. Remove transparencies as soon as possible from the output bin to avoid static buildup. The output bin can be adjusted to two angles, as shown in the illustration at the right.
" When printing on postcards, make sure that the output bin is horizontal. If the output bin is slanted while printing, the postcards may be curled and an error message may appear before the output bin contains 10 sheets. In addition, the output bin extension can be pulled out to two different positions. Use the appropriate position depending on the size of the media being printed on.
Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.
Original Media Specifications Documents that can be Placed on the Original Glass The following types of documents can be placed on the original glass. Document type Sheets or books Maximum document size Legal Maximum weight 3 kg (6.6 lb) Observe the following precautions when placing a document on the original glass. Do not place objects weighing more than 3 kg (6.6 lb) on the original glass; otherwise the glass may be damaged.
Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes 68 Original Media
Loading a Document to be Copied Placing a Document on the Original Glass 1 2 Document " Align the document with the arrow on the left side toward the rear of the machine.
3 Loading a Document into the ADF 1 " Document Before loading a document into the ADF, check that no document pages remain on the original glass.
4 Using the Printer Driver
Selecting Printer Driver Options/Defaults Before you start working with your machine, you are advised to verify and, if necessary, change the default printer driver settings. Also, in case you have options installed, you should “declare” the options in the printer driver. 1 2 3 4 Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the start menu, choose Printers and Faxes to display the Printers and Faxes directory.
10 Click OK to exit from the Properties dialog box.
Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2490MF printer driver if necessary. 1 2 3 From the Start (Windows XP/Server 2003: start) menu, choose Programs (Windows XP/Server 2003: All Programs), KONICA MINOLTA, magicolor 2490MF, and then Uninstall. In the Uninstall window, select the KONICA MINOLTA magicolor 2490MF. Then click Uninstall. The magicolor 2490MF printer driver will be uninstalled from your computer.
Printer Driver Settings Common Buttons The buttons described below appear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. " Depending on the version of the operating system, Apply may not appear. Help Click to view the help. Easy Set Click Save to save the current settings.
Printer View Click the button to display an image of the printer in the figure area. " This button does not appear on the Version tab. Watermark View Click this button to display a preview of the watermark. " This button appears only when the Watermark tab is selected. Quality View Click this button to display a sample of the settings selected in the Quality tab. " This button appears only when the Quality tab is selected. Default Click this button to reset the settings to their defaults.
Layout Tab The Layout Tab allows you to Print several pages of a document on the same page (N-up printing) Rotate the print image 180 degrees Specify Double-Sided printing Specify booklet printing Specify image shift settings Overlay Tab " Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form.
Specify the resolution for the printout Device Options Setting Tab The Device Options Setting tab allows you to Automatically identify installed options Activate Tray 2 and/or the duplex option Enter the user name that is sent with the print job(s) Version Tab The Version Tab allows you to view information about the printer driver.
5 Using Direct Print
Camera Direct Photo Printing If a digital camera with PictBridge (1.0 or later) is connected to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine. " " " The following features are not supported with Camera Direct Photo Printing. • DPOF AUTOPRINT image print • Borderless • Cable disconnect enable • DPOF cable disconnect recovery Index print and printing using an N-UP LAYOUT setting is possible only with Letter- and A4-size media.
2 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port. " 3 4 A USB cable is not included with the machine and must be purchased separately, if not supplied with your digital camera. From the digital camera, specify the image(s) that you wish to print and the desired number of copies. Start printing from the digital camera.
82 Camera Direct Photo Printing
6 Using the Copier
Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specifying the zoom ratio and the copy density. " " If the Fax key or Scan key lights up in green while copying, press the Copy key. Change the media size from the PAPER SOURCE SETUP menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 27. Basic Copy Operation 1 Position the document to be copied.
2 Specify the desired copy settings. " 3 Using the keypad, specify the desired number of copies. " 4 For details on specifying the copy quality, refer to “Specifying the Copy Quality” on page 85. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio” on page 85. For details on selecting the copy density, refer to “Selecting the Copy Density” on page 87. For details on selecting the media tray, refer to “Selecting the Media Tray” on page 87.
Selecting a Preset Zoom Ratio 1 Press the Reduce/Enlarge key until the desired zoom ratio is selected. " The zoom ratio changes in the following order with each press of the Reduce/Enlarge key. When USER SETTING/PRESET ZOOM is set to METRIC: 1.15→1.41→2.00→0.50→0.70→0.81 When USER SETTING/PRESET ZOOM is set to INCH: 1.29→1.54→2.00→0.50→0.64→0.78 The zoom ratio cannot be changed using the keypad.
Selecting the Copy Density " 1 If [A] is displayed, press the Light/Dark key twice to specify the copy density. Press the * or ) key to select the desired copy density. As the indicator is moved to the right, the density becomes darker. As the indicator is moved to the left, the density becomes lighter. " The copy density can also be selected by pressing the Light/Dark key. Press the Light/Dark key to display the DENSITY screen.
Making Advanced Copies This section contains descriptions of setting 2in1 copying, ID card copying, duplex (Double-Sided) copying, and collated copying. " 2in1 copying, duplex (Double-Sided) copying, ID card copying and collated copying cannot be combined. Setting 2in1 Copying If 2in1 copying is set, two document pages can be copied together onto a single page. " 1 With 2in1 copying, load the document into the ADF. 2in1 copying cannot be performed by using the original glass. Press the 2in1 key.
ID Card Copying B A With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. front side back side A B " " " 1 ID card copying can only be performed from the original glass. Align the document with the arrow on the left side toward the rear of the machine. Since the areas 4 mm at the top and 4 mm at the left are not within the print area, those parts of the document are not copied.
4 5 6 Press the * or ) key to select ON, and then press the Menu/Select key. To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. Scanning of the document begins. When NEXT PAGE appears, position the back side of the document at the same location as the front side, and then press the Start-Color or Start-B&W key. After the back side has been scanned, printing automatically begins. The main screen appears again.
Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is set, copies can be printed on both sides of the media. " 1 2 3 The duplex option must be installed in order to set duplex (Double-Sided) copying. Press the Function key. Press the + or , key to select 2 DUPLEX, and then press the Menu/ Select key. " " If the duplex option is not installed, 2 DUPLEX does not appear. This screen appears only if the duplex option is installed.
Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) copying can be performed either from the original glass or from the ADF. The description for duplex (Double-Sided) copying with the original glass is provided below. 1 Position the document on the original glass. " 2 Press the Function key and set duplex (Double-Sided) copying. " 3 4 For details on positioning the document on the original glass, refer to “Placing a Document on the Original Glass” on page 69.
Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document. " 1 With collated copying, load the document into the ADF. Collated copying cannot be performed by using the original glass. Press the Collate key. appears in the message window. " " If COPY SETTING/4 COLLATE is set to ON, do not press the Collate key. Collated copying cannot be specified if the ADF is open.
94 Making Advanced Copies
7 Using the Scanner
Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN-compatible application. " 1 To scan via the network, press the Scan key. For details, refer to “Basic Scan to Email Operation” on page 99 Position the document to be scanned. " 2 3 4 5 96 For details on positioning the document, refer to “Placing a Document on the Original Glass” on page 69 and “Loading a Document into the ADF” on page 70. Start the application to be used for scanning.
Scanner Driver Settings Original Size Specify the original size. Scan Type Specify the scan type. Resolution Specify the resolution. Scanning mode Select Auto or Manual. When Manual is selected, settings can be specified for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color Balance and Hue/Saturation. Image size Shows the data size of the scan image. Scan Click to begin scanning. About Shows the software version information. Close Click to close the scanner driver window.
Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help.
Basic Scan to Email Operation With a scan to email operation, documents are sent via a mail server. " " " In order to perform this operation, the network setting and the email setting must have already been specified. For details, refer to “NETWORK SETTING Menu” on page 33 and “E-MAIL SETTING Menu” on page 34. The SMTP server should not require user authentication. An SMTP server which requires user authentication via user name and password is not supported.
" " " 6 " 9 If you do not want to specify the subject line, resolution and other settings, skip to step 12. Use alphanumeric characters(including some symbols) for the title(subject). Using other characters will corrupt the characters for the e-mail destination. For details on entering/editing text and the characters that can be entered, refer to “Entering Email Addresses” on page 207. To specify more then one CC address, press the Menu Select key to enter the additional addresses.
11 Using the * and ) keys, select “ADF”. " 12 To change the size of the scanned image, press the , key. For information on changing the size, refer to “Changing the Scanned Image Size” on page 108. Press the Start key. Scanning starts, and then the scan data is sent to the recipients. " " " " To stop scanning and stop the transmission, press the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select “Yes”, and then press the Menu Select key.
– " " " 7 10 11 Email addresses specified after the Scan key is pressed are set as scan to email recipients. Use alphanumeric characters(including some symbols) for the title(subject). Using other characters will corrupt the characters for the e-mail destination. For details on entering/editing text and the characters that can be entered, refer to “Entering Email Addresses” on page 207. To specify more then one CC address, press the Menu Select key to enter the additional addresses.
13 When scanning a document containing several pages, place the next page on the original glass when the message “NEXT PAGE?” appears, and then press the Menu Select key. – 14 Repeat step 14 until all of the pages in the document have been scanned. Press the Start key. Transmission starts. " " " " To stop scanning and stop the transmission, press the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select “Yes”, and then press the Menu Select key.
Specifying a Recipient The recipients can be specified in any of the following ways. Direct input: Directly enter the email address. Using a one-touch dial key: Specify a recipient registered with a one-touch dial key. Using speed dial numbers: Specify a recipient registered with a speed dial number. Using the phone book functions: List or search for recipients registered as one-touch dial keys or speed dial numbers, and then select a recipient.
" If the one-touch dial key that is pressed is not registered with an email address, the message “NOT E-MAIL ADDRESS” appears. In addition, if the one-touch dial key that is pressed is not registered with a recipient, the message “NOT REGISTERED!” appears. Press a one-touch dial key registered with an email address. Using the Speed Dial Function If a recipient has been registered with a speed dial number, the recipient’s fax number can be dialed simply by pressing a speed dial number key.
Using the Search Function of the Phone Book If a recipient is registered with a one-touch dial key and a speed dial number, the recipient can be found by using the List or Search function of the phone book. Follow the procedure described below to search using the Search function of the phone book. 1 2 3 Press the Speed Dial key twice. Using the * and ) keys, select “SEARCH”, and then press the Menu Select key. A screen appears, allowing you to enter the text to be searched for.
Changing the Scan Mode Settings The scan mode settings, such as the data format and compression encoding method, can be changed from the screen for selecting the resolution. If the settings are not changed, scan data will be sent using the default scan mode settings. " 1 2 3 Using the * and ) keys, select the color mode, and then press the Menu Select key. Using the * and ) keys, select the resolution (150 × 150 dpi, 300 × 300 dpi or 600 × 600 dpi), and then press the , key.
Changing the Scanned Image Size The setting for the size of the scan image can be changed from the screen for selecting the document mode. 1 2 Press the , key in the screen for selecting the document mode (“ADF” or “BOOK”). Using the * and ) keys, select the scan size, and then press the Menu Select key. The document mode selection screen appears again. " 108 To cancel the settings, press the Cancel/C key. The screen for selecting the document mode appears again.
Registering Recipients About the E-mail REGISTRATION Function Frequently used E-mail addresses can be registered with the FAX REGISTRATION function so that the E-mail address can be easily accessed. In addition, this reduces input errors. The following registration methods are available: One-touch dial: Register e-mail addressed with one-touch dial keys. Press a one-touch dial key to recall them. For details on specifying settings, refer to “One-Touch Dialing” on page 109.
" 5 Enter the name of the one-touch dial to be programmed, and then press the Menu Select key. " " " 6 Text up to 20 characters long can be entered for the name. For details on entering/editing text and the characters that can be entered, refer to “Entering Text” on page 206. To cancel programming, press the Cancel/C key. (To cancel programming while the name is being entered, press the Menu Select key, and then press the Cancel/C key.
" " 6 " " 9 If “EDIT” was selected, the name is displayed. (Continue with step 7.) If “DELETE” was selected, the settings programmed for the one-touch dial key are deleted and the message “SELECT REGIST.KEY” appears again. If a one-touch dial number used in group dialing is deleted, it is also deleted from the corresponding group dialing. Change the name, e-mail address as desired. " 8 To change group dialing, refer to “Changing/Deleting Group Dialing Information” on page 115.
1 2 3 4 Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key. Using the keypad, enter the 3-digit speed dial number (ex. 011) that you want to program. " 5 Enter the name of the speed dial to be programmed, and then press the Menu Select key. " " " 6 Text up to 20 characters long can be entered for the name.
2 3 4 5 6 Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key. Using the keypad, enter the speed dial number that you want to change or delete. Press the Cancel /C key. Using the* and ) keys, select either “EDIT” or “DELETE”, and then press the Menu Select key.
1 2 3 4 Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key twice. Check that the GROUP DIAL screen appears, and then press the Menu Select key. Press the one-touch dial key that you want to program. " 5 Enter the name of the group, and then press the Menu Select key.
9 To program other group dialing, press the one-touch dial key, and then repeat the procedure starting from step 5. OR To finish the procedure and return to the Scan mode screen, continue pressing the Cancel/C key until the Scan mode screen is displayed. Changing/Deleting Group Dialing Information The registered group dialing information can be corrected. 1 2 3 4 5 6 Press the Menu Select key, then the , key three times.
116 Registering Recipients
8 Replacing Consumables
Replacing the Toner Cartridge Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Your machine uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the machine or on yourself. " " Install only new toner cartridges in your machine. If a used toner cartridge is installed, the indicator message will not clear. The toner is nontoxic.
When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific machine type, as listed in the table below. If you open the engine cover, you can find your machine type and the toner cartridge part numbers on the consumables reorder label inside your machine.
Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during handling and storage.
To Replace a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty, the messages X TONER EMPTY and CHANGE X TONER (X indicates the toner color) alternately appear. Follow the procedure described below to replace the toner cartridge. 1 2 Check the display to see which color of toner is empty.
" The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. 4 " 122 Be careful not to touch the plate on the back of the scanner unit.
5 " " " Do not touch the transfer belt. If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
6 " You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (magenta), Y (yellow) and K (black). 7 " Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force; otherwise it may be damaged. Note Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge.
9 " Do not touch or scratch the toner roller. 10 " Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel.
12 " Before closing the engine cover, be sure to close the front cover. The front cover cannot be closed after the engine cover is closed. 13 14 " 126 When the scanner unit is closed, the black toner cartridge automatically moves so that it can be replaced. With each press of the TC Change key, the yellow, then magenta toner cartridge moves so that it can be replaced.
15 Press the Stop/Reset key. The message is erased from the message window, and machine is reset so that it can continue printing. " " If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is automatically reset so that it can print. The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced.
Replacing the Drum Cartridge When the drum cartridge reaches the end of its service life, the messages DRUM LIFE END and CHANGE DRUM alternately appear. Follow the procedure described below to replace the drum cartridge. 1 " 128 The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. 4 Note Dispose of the used drum cartridge according to your local regulations. Do not burn the drum cartridge.
5 " Do not touch the OPC drum on the drum cartridge.
8 " 132 The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.
9 Maintenance
Maintaining the Machine CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the machine, machine performance and print quality will suffer, so the machine should be cleaned periodically.
Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machine’s covers during printing. Do not tap media stacks on the machine. Do not lubricate or disassemble the machine. Do not tilt the machine. Do not touch the electrical contacts, gears, or laser devices.
Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning. " Use a soft, dry cloth only.
Interior Cleaning the Media Feed Roller and Laser Lens 1 " The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " 138 Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight).
6 BOTTOM VIEW Laser lens 7 Cleaning the Machine 141
8 9 142 Cleaning the Machine
Cleaning the Duplex Option Feed Rollers 1 2 3 Cleaning the Machine 143
Cleaning the Media Feed Rollers for Tray 2 1 2 144 Cleaning the Machine
3 4 Cleaning the Machine 145
Cleaning the Media Feed Rollers for the ADF 1 2 3 146 Cleaning the Machine
Storing the Machine Note If this machine is not to be used for an extended period of time, store it with the fuser separator levers moved as far back as possible.
148 Storing the Machine
10 Troubleshooting 10
Introduction This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help.
Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especially on the leading edge. The machine is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. The output bin is positioned horizontally when postcards are being printed. You remove transparencies from the output bin immediately after printing to avoid static buildup.
Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 1 2 3 2. Document feed tray 3. Document output tray 4. Fuser unit 5. Duplex option Document path (front view) 6. Tray 2 (optional) 7. Tray 1 8. Toner cartridge carousel 9. Drum cartridge 10. Transfer belt unit 11. Output bin 4 11 10 5 9 8 7 6 Media path (side view) Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it.
CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media misfeed, the misfeed message in the message window persists, open and close the engine cover. This should clear the misfeed message.
Clearing a Media Misfeed in the Machine 1 " 154 The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight).
6 " Always remove the misfed media in the feed direction as shown only.
8 9 Clearing Media Misfeeds 159
10 11 12 160 Clearing Media Misfeeds
13 " If the paper in Tray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed.
16 17 18 19 162 Clearing Media Misfeeds
20 Clearing Media Misfeeds 163
Clearing a Media Misfeed from the Duplex Option 1 2 " Always remove the misfed media in the feed direction as shown only.
Clearing a Media Misfeed from the ADF 1 2 3 Clearing Media Misfeeds 165
4 5 6 166 Clearing Media Misfeeds
Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Symptom Cause Solution Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to “Documents that can be Loaded into the ADF” on page 67. The loaded document Load the document so that it does not exceeds the maxiexceed the maximum capacity. For mum capacity. details on the documents that can be loaded, refer to “Documents that can be Loaded into the ADF” on page 67.
Symptom Cause Solution Media is mis- Envelopes are facing Load the envelopes in Tray 1 with the feeding. the wrong way in Tray flaps facing down. 1. If the flaps are on the long edge, load the envelopes with the flap toward the left of the machine with the flaps facing down. Transparencies have Remove the transparencies and load collected static elec- them in Tray 1 one sheet at a time. Do tricity in the tray. not fan transparencies before loading them.
Solving Other Problems " To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Machine The power cord is not Turn off the machine, confirm that the power is not correctly plugged into power cord is correctly plugged into on. the outlet. the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine. Plug another electrical appliance into the outlet and see whether it operates properly.
Symptom Cause Images can- The digital camera not be transfer mode is not printed from set to PictBridge. the digital camera. Solution Set the digital camera transfer mode to PictBridge. " The machine supports only PictBridge-enabled digital camera. If the print settings Change the print settings for the digital specified for the digi- camera in “Printer Setup”, and then try tal camera differ from printing again. the print settings specified for the printer, images may not be printed.
Symptom Cause Solution Printing takes too much time. The machine is set to a slow printing mode (for example, thick stock or transparency). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. The machine is set to It takes time for printing to start in power saving mode. power saving mode. The job is very complex. Wait. No action needed.
Symptom Cause Machine The power cord is not resets or correctly plugged into turns off fre- the outlet. quently. A system error occurred. You are experiencing duplex problems. Solution Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine. Contact Technical Support with the error information. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure that you are using correct media.
174 Symptom Cause Solution With N-up on multiple copies, the output is incorrect. Both the printer driver and the application have been set for collation. For N-up on multiple copies, choose Collate only in the printer driver’s Basic Tab. Do not set collation in the application. Booklet Left and Right Binding output is incorrect. Both the printer driver and the application have been set for collation.
Symptom Cause Solution The web-based utility cannot be accessed. The PageScope Web Connection Administrator's password is incorrect. The PageScope Web Connection Administrator password has a 6-character minimum and a 16-character maximum. For details of the PageScope Web Connection administrator password, refer to the magicolor 2490MF Reference Guide. Media is wrinkled. The media is moist Remove the moist media and replace it from humidity or hav- with new, dry media. ing water spilled on it.
Solving Problems with Printing Quality Symptom Cause Nothing is printed, or there are blank spots on the printed page. One or more of the Remove the toner cartridges and toner cartridges may check if any is damaged. be defective. Solution The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.
Symptom Cause Image is too Laser lens is dirty. light; there is The copy density is low image set too light. density. The media is moist from humidity. There is not much toner left in the cartridge. Solution Clean the laser lens. Select a darker copy density. Remove the moist media and replace with new, dry media. Replace the toner cartridge. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it.
Symptom Cause Solution Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it. The original glass is dirty. Clean the original glass. For details, refer to “Cleaning the Machine” on page 136.
Symptom Cause Irregular The media is moist print or mot- from humidity. tled image appears. Unsupported media (wrong size, thickness, type, etc.) is being used. Solution Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See “Specifications” on page 38. Also, refer to printer. konicaminolta. com for a complete list of currently approved media.
Symptom Cause Solution There are toner smudges or residual images. One or more of the Remove the toner cartridges and toner cartridges are check for damage. If it is damaged, defective or installed replace it. incorrectly. There are toner smudges on the back side of the page (whether or not it has been duplexed). The media transfer roller is dirty. Clean the media transfer roller. The media path is dirty with toner. Print several blank sheets and the excess toner should disappear.
Symptom Cause Solution Image defects. The laser lens is dirty. Clean the laser lens. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. Lateral lines or bands appear on image. The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it.
Symptom Cause Solution Line art does The line art setting for not print in 2400 x 600 dpi color. requires Color Matching to be turned off. In the printer driver, go to Quality tab and choose Off in the Color Matching. The color The drum cartridge has a poor may be defective. reproduction or has poor color density. Remove the drum cartridge and check for damage. If it is damaged, replace it. Lower the resolution to 1200 x 600 or 600 x 600 dpi.
Status, Error, and Service Messages Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message... means... CANCELLING JOB The job is being cancelled. No action needed. Do this...
Error Messages " For details on fax error messages, refer to the magicolor 2490MF Facsimile User’s Guide. This message... means... :EMPTY Tray 1 or Tray 2 ran Load media into the out of paper. specified tray. TEXT x1.00 1 ä[A]ü #XXX Warn Fax A fax error occurred while an operation was being performed in Copy mode. Press the Fax key to check the error condition, and take appropriate measures.
This message... means... DOCUMENT COVER OPEN The document is Close the ADF. loaded into the ADF, but the ADF is open. (Displaying alternately) Do this... CLOSE DOCUMENT COVER DRUM (Displaying alternately) END DRUM (Displaying alternately) The drum cartridge has reached the end of its service life. Replace the drum cartridge. The drum cartridge Prepare a new drum is near the end of its cartridge. life.
This message... means... Do this... *JOB CANCELED* While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document was scanned or the data could not be sent. Therefore, the scan job was automatically canceled. Turn the machine off, and then, after waiting a few seconds, turn it on again.
This message... means... Do this... NO DUPLEX PAPER Duplex (Double-Sided) printing is specified, but no paper compatible with duplex (Double-Sided) printing is loaded. Load paper compatible with duplex (Double-Sided) printing. Only plain and letterhead paper are compatible with duplex (Double-Sided) printing. *NO NETWORK SETTING* The network settings had not been completely specified when the machine was switched to Scan mode.
This message... means... Do this... PAPER EMPTY Tray X (Tray 1 or Tray 2) ran out of paper. Load paper into the specified paper tray. (Displaying alternately) LOAD PAPER(XX) PAPER JAM (Displaying alternately) Media has misfed in Locate and remove the the duplex option. misfeed. OPEN DUPLEX COVER PAPER JAM (Displaying alternately) Media has misfed in Locate and remove the fuser area or trans- misfeed. fer roller area.
This message... means... Do this... SET ORIGINAL TO ADF 2in1 or collated copying is specified, but the document is not loaded into the ADF. Load the document into the ADF. 2in1 and collated copying can only be used with a document loaded into the ADF. X TONER Replace the specified Toner cartridge X has become empty. toner cartridge. (Displaying alternately) EMPTY (This message appears if 8 TONER EMPTY STOP on the MACHINE SETTING menu is set to ON(FAX) or OFF.
This message... means... Do this... X TONER EMPTY The X toner cartridge is empty. Replace the toner cartridge. (Displaying alternately) CHANGE X TONER (This message appears if 8 TONER EMPTY STOP on the MACHINE SETTING menu is set to ON.) TONER LIFE END (Displaying alternately) The X toner cartridge is empty. Replace the toner cartridge.
Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... means... Do this... *CAUTION!* MACHINE TROUBLE An error has been detected with the item indicated “XX” in the service message. Reboot the machine.
192 Status, Error, and Service Messages
11 Installing Accessories 11
Introduction Note Any damage to the machine caused by the use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessories. Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500-sheet tray included Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation. " 194 For details on the available options, refer to printer.konicaminolta.
Duplex Option Duplex (Double-Sided) printing can be performed automatically with the duplex option installed.
2 " Be sure to remove the tape. 3 " 196 Before installing the duplex option, open the duplex cover and check that the knob is positioned vertically. After checking the knob, close the cover.
4 5 " Since the duplex option is not yet secured to the machine, hold the duplex option in place when opening its cover.
6 " Make sure that both knobs are securely locked.
Tray 2 Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills.
2 " 200 Be sure to place Tray 2 on a level surface.
A Appendix
Technical Specifications Type Desktop (4-cycle laser color printer-based all-in-one) Document holder Stationary Photoconductor OPC Printing system 2 laser diodes and polygon mirror Electro photographic method Developing system Mono-component toner developing Fusing system Heated roller system Resolution 2400 dpi × 600 dpi, 1200 dpi × 600 dpi, or 600 dpi × 600 dpi First print Simplex Monochrome 13.0 seconds for A4, Letter (plain paper) Full color 22.
Media sizes Tray 1 (Multipurpose Cassette) Media width: 92 to 216 mm (3.6 to 8.5") Media length: 148 to 356 mm (5.9 to 14.
Acoustic Noise Copying: 52 dB or less 57 dB or less (with ADF) Standby: 39 dB or less External dimensions Height: 531 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.7") (with Tray 1 closed) Weights Machine: Approximately 33 kg (70.5 lb) (excluding the dust cover) Toner cartridge: – Standard in-box cartridge = 0.55 kg (1.21 lb) (Y, M, C) – Standard in-box cartridge = 0.65 kg (1.43 lb) (K) – Replacement cartridge (with toner roller cover)= Standard-capacity: 0.60 kg (1.
Consumable Life Expectancy Chart User-Replaceable Item Average Life Expectancy (in Simplex Pages) Toner cartridge At 5% coverage, using A4/Letter plain paper Starter in-box Cartridge = 1,500 pages (Y, M, C) (Continuous) 4,500 pages (K) (Continuous) Replacement Cartridge = Standard-capacity: 1,500 pages (Y, M, C) (Continuous) High-capacity: 4,500 pages (Y, M, C, K) (Continuous) Drum cartridge At 5% coverage, using A4/Letter plain paper Monochrome: 45,000 pages (Continuous) Full color: 11,250 pages (Cont
Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols.
Entering Names Keypad Available characters Key [1] [A] 1 1 .,'?¿!¡"1-()@/:;_ 2 2 ABC2abcÆÇàáâãäåæç 3 3 DEF3defÐèéêëð 4 4 GHI4ghiìíîï 5 5 JKL5jkl€£¢ 6 6 MNO6mnoØŒñòóôõöøœº 7 7 PQRS7pqrsß$ 8 8 TUV8tuvùúûü 9 9 WXYZ9wxyzÞýþ 0 0 (space)0 # # *+×÷=#%&<>[]{}\|µ^˜`~ Entering Email Addresses Keypad Available characters Key [1] [A] 1 1 .
Changing Input Mode Each press of the ters. key switches the input mode between numbers and let- [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Office” as an example. 1 2 3 4 5 6 7 8 9 10 11 208 Press the key to change the input mode so that letters can be entered. Press the 6 key twice. “N” is entered. Press the 5 key once. “J” is entered. Press the 0 key once. A space is entered.
Correcting Text And Input Precautions To erase all entered text, hold down the Cancel/C key. To delete only part of the entered text, use the * and ) keys to move the cursor (_) to the character that you want to delete, and then press the Cancel/C key. If multiple characters are assigned to a single key, “OK=)” appears at the bottom of the screen. If the same key is to be used to enter two characters in a row, press the ) key after selecting the first character.
Our Concern for Environmental Protection As an ENERGY STAR® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode” after a period of inactivity. An ENERGY STAR product uses energy more efficiently, saves you money on utility bills and helps protect the environment.
Index Numerics 2in1 88 A Accessories Duplex option 195 Tray 2 199 B Basic tab 76 C Collate 93 Configuration menu 21 Consumables Drum cartridge 128 Toner cartridge 118 Index Control panel 10 Copy 2in1 88 Collate 93 Copy density 87 Duplex 91 ID card copy 89 Quality 85 Select media tray 87 Zoom ratio 85 Copy density 87 D Device Options Setting tab 78 Direct print 79 Duplex 91 Duplex option 195 211
E Entering text 206 Correcting text 209 Input mode 208 Input precautions 209 Entering, direct 104 Envelope 41 Tray2 154 Media path 152 Message Window 10 Messages 183 Misfeed problems 167 Clearing 152 Media path 152 Preventing 151 G O Glossy Media 45 I ID card copy 89 Imageable area 46 Input mode 208 Installation precautions 2 K Key operation 206 L Labels 42 Layout tab 77 Letterhead 43 Loading document 69 Loading print media 47 M Machine Parts 3 Main screen 14 Maintenance 134 Media Clearing misfeeds
Q V Quality 85 Quality tab 77 Version tab 78 R Replace Drum cartridge 128 Toner cartridge 118 W Watermark tab 77 Z Zoom ratio 85 S Scan 96 TWAIN driver 97 Scan mode settings 107 Scan to email Basic scan to email operation 99 Scanned image size 108 Scanner driver 97 Select media tray 87 Service messages 191 Specifying a recipient 104 Direct entering 104 One-touch dial key 104 Speed dial 105 Specifying recipient 104 List 105 Phone book 105, 106 Search 106 Speed dial Specifying recipient 105 Storage Mac
214 Index
