User guide

Error Message
7
7216/7218/7220 7-3
Communication Error
Message on the PC screen:
Scanner Busy
Message on the PC screen:
Cause Remedy
• The copier is not ready.
• PC or copier system crash during commu-
nication.
• USB cable does not connect properly dur-
ing communication.
1. Turn the copier OFF, then check if the
USB cable is connected properly or not.
2. After checking the USB cable carefully,
turn the copier ON again.
3. If you still cannot fix the problem, call
your service representative.
Cause Remedy
• If TWAIN scanning and copy jobs are being
performed at the same the time, the copier
may stop in the middle of scanning.
• Wait until Copy or all scanning is over.