User Guide

6 Error Messages
64
6 Error Messages
6.1 Main Error Messages and Their Remedies
Message Cause Remedy
*COMM.ERROR*
XXXX SERVER
Communication is not
possible because of some
problem in the machine or
the condition of the
network or server.
Check the transmission
results.
Consult with the network
administrator.
*CANNOT CONNECT*
XXXX SERVER
A connection to the server
cannot be established.
Check that the Ethernet
cable is correctly connected.
(p. 4)
Check the “E-MAIL
SETTING 1”, “E-MAIL
SETTING 2” and
“NETWORK(FAX/
SCAN)” settings. (p. 12)
Consult with the network
administrator.
*CANNOT GET IP*
XXXX SERVER
The IP address could not
be assigned by the DNS or
DHCP server.
Consult with the network
administrator.
*DISCONNECT*
XXXX SERVER
The connection to the
server was cut.
Consult with the network
administrator.
*WRONG PASSWORD*
XXXX SERVER
The password is incorrect,
so the machine could not
log onto the server.
For a POP3 server, check
the “E-MAIL SETTING 2”
setting. (p. 22)
Consult with the network
administrator.
*RECEIVE WRONG DATA* An e-mail that cannot be
printed by this machine
was received. (For a file
attachment in a format
other than TIFF-F)
Ask the sender to send a
TIFF-F file or text in the
correct format.
*MEM.FULL/RX CANCEL* The memory has become
full while receiving e-
mail.
Retrieve all received faxes
stored in the memory.
*SERVER MEMORY FULL*
SMTP SERVER
The memory of the SMTP
server has become full
while sending an e-mail.
Consult with the network
administrator.
IF-102.book Page 64 Friday, June 21, 2002 1:22 PM