Use and Care Manual

• Keep your buffet offerings, such as chicken wings and mashed potatoes, delectably warm with this sleek stainless steel heated
shelf. Its slim design is perfect for buffet lines or pass-through sections of your kitchen.
• The unit boasts a lightweight and portable build, making it easy to relocate as needed. Constructed with an extruded aluminum
base and a durable stainless steel top, it ensures longevity and ease of cleaning.
• Enjoy the benefits of efficient heat retention, thanks to the fiberglass insulation beneath the surface, ensuring that warmth is
concentrated where it's most needed.
• Customize the warmth for various dishes with the built-in thermostat, adjustable from a gentle 80 to a toasty 200 degrees
Fahrenheit.
• This heated shelf is especially suitable for buffet lines and catered events, offering a consistent temperature across the entire
surface for even and effective heating.
• Control is at your fingertips with an adjustable thermostat that spans a range of 80 to 200 degrees Fahrenheit, giving you the
flexibility to tailor the heat to different food types.
• The foundation of the unit is a robust extruded aluminum base, topped with a high-quality stainless steel surface for a
combination of strength and style.
• Prioritize your safety by thoroughly reviewing the IMPORTANT SAFETY
INFORMATION section before using the shelf warmer.
• Start by connecting the unit to a properly grounded electrical outlet that
matches the unit’s voltage and plug requirements.
• Set your desired temperature by adjusting the thermostat control. Rotate it
clockwise to increase or counterclockwise to decrease the temperature.
• After setting the thermostat, give the unit about 30 minutes to reach the set
temperature before use.
Maintenance
The Heated Shelf units are engineered for lasting durability and require minimal upkeep.
Electrical Safety Warning:
Before any cleaning, adjusting, or maintenance, ensure the unit is off, unplugged, and has cooled down to prevent the risk of
electric shock.
The unit should never be immersed in water or subjected to heavy water flow as it is not waterproof. Avoid using jet sprays for
cleaning to protect the unit's integrity.
Refrain from steam cleaning or overusing water on the unit.
Component Safety:
When maintenance is necessary, insist on Genuine Replacement Parts to ensure compatibility and safety.
Cleaning Guidance:
Regular cleaning is key to maintaining the shelf’s appearance. It is advised to clean all surfaces of the Heated Shelf daily to keep it
in pristine condition.
For the upkeep of your unit, use only non-abrasive cleaning agents and cloths to avoid scratching the surface and causing soil
build-up.
Before cleaning:
1. Ensure the unit is turned off and the power cord is disconnected.
2. Allow the unit to cool completely.
• If necessary, remove all food pans for more thorough cleaning.
• Gently wipe all metal surfaces with a non-abrasive, slightly damp cloth. For tougher stains, employ a quality stainless steel
cleaner or another non-abrasive solution.
• After cleaning, dry all surfaces with a soft, non-abrasive cloth to prevent water spots and maintain the unit's finish.
Service Warning:
Maintenance and servicing of the unit should only be carried out by professionals. Attempted service by anyone else could result in
electric shock or burns.
Electrical Safety Warning:
Always switch off the unit and disconnect it from the power supply before initiating any cleaning, adjustments, or maintenance
activities to avoid the risk of electric shock. Ensure the unit is cooled down before handling.
TROUBLESHOOTING
LIMITED WARRANTY
Koolmore Supply, Inc. extends a limited warranty to the original purchaser, guaranteeing that this Koolmore
product is free from manufacturing defects in material or workmanship for one year from the date of
purchase.
Should you discover any such defect within the warranty period, Koolmore Supply, Inc., reserves the right to
repair or replace the product without charge, or to cover the cost of replacement parts and repair labor needed
to correct defects present at the time of purchase or resulting from regular usage, when the appliance has been
installed, operated, and maintained as per the instructions provided.
At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace-
ment appliance will carry the warranty for the remaining term of the original unit's warranty period.
This warranty is valid exclusively to the original purchaser of the product and only applicable within the United
States. The warranty commences from the date of original consumer purchase. Proof of the original purchase
date will be required to obtain service under this warranty.
Under this limited warranty, your sole and exclusive remedy will be product repair, as outlined above. All
services must be provided by a Koolmore-designated service company.
To claim warranty or request repair service:
Email [e-mail]. Please include your name, address, phone number, warranty repair request,
and a copy of your proof of purchase receipt. Alternatively, visit koolmore.com and use the contact us page. A
Koolmore customer service representative will promptly arrange service for your appliance.
We thank you for choosing Koolmore.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Failure of the product to perform during power failures or interruptions,
or due to inadequate electrical service.
2. Damage incurred during transportation or handling.
3. Damage caused by accidents, vermin, lightning, winds, fire, floods, or acts of God.
4. Damage resulting from accidents, alterations, misuse, abuse, improper installation, repair, or mainte-
nance. This includes using any external device that alters or converts the voltage or frequency of
electricity.
5. Unauthorized product modifications, repairs by unauthorized centers, or use of non-approved
replacement parts.
6. Abnormal cleaning and maintenance not aligned with the user's manual.
7. Use of incompatible accessories or components.
8. Any costs associated with repairs or replacements under these excluded circumstances shall be the
responsibility of the consumer.
WARRANTY