Use and Care Guide
Troubleshooting 
Issue
Cause and Remedy
No refrigeration 
Is the plug in the socket? 
Is the fuse working? 
Is there power? 
Unsatisfactory refrigeration
Is the unit under direct sunlight? 
Is there a heat source nearby? 
Is the surrounding ventilation adequate?
Does the door close well? 
Is door open for long periods of time?  
Is the door seal strip deformed or damaged? 
Does food block the air suction or outlet? 
Is the refrigerator to full? 
The refrigerator is too noisy
The refrigerator is not leveled 
The refrigerator is touching the wall 
There is a loose part 
in the 
refrigerator.
Contact us at support@koolmore.com if the trouble shooting does not solve your issue
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