User's Manual

APPENDIX B
B-2 Solving Common Problems
Cause Solution
The CD/DVD-ROM CD/DVD is not properly seated in the CD/DVD-ROM drive.
drive cannot read Eject the CD/DVD, gently but firmly press down on the CD/DVD to seat
CD/DVD it in the drive, then reload.
Your CD/DVD-ROM drive is not recognized.
Turn off the computer, wait at least 30 seconds, and then turn on the
computer.
CD/DVD has been inserted upside down.
Eject the CD/DVD, turn it over, then reload. (The label on the CD/DVD
should be facing up.)
CD/DVD is dirty.
Clean the CD/DVD with a CD/DVD cleaning kit (available in computer
stores).
CD/DVD is defected.
Try another CD/DVD. If it operates well, the CD/DVD is defected.
How to use the CD/DVD-ROM drive in Real MS-DOS mode?
If you reboot your computer by selecting “Restart in MS-DOS mode”
option in “Shut Down Windows,” you can use the CD/DVD-ROM drive.
However, to use the CD/DVD-ROM drive in real MS-DOS mode, manually
delete the “REM” of the line “REM Mscdex /d:gem001” in the
AUTOEXEC.BAT file.
<AUTOEXEC.BAT>
...
REM [CD-ROM DRIVE]
Mscdex /d:gem001
...
The DVD-ROM drive The high speed DVD-ROM drive takes few seconds to stop the running
takes about 5 to 10 of the spindle motor when you press the eject button, immediately after
seconds to open using CD or DVD, to open the tray.
the tray when I press Wait about 5 to 10 seconds after pressing the eject button to give the
the eject button DVD sufficient time to stop the running of the spindle motor and eject
the tray.
CD/DVD-ROM Drive