User's Manual

Problem
Possible Reason
Solution
The machine does not work.
The stainless steel mixing mug lid is not placed
properly.
Place the stainless steel mixing mug lid correctly until the icon
disappears.
E3 icon appears on the screen.
Machine overheating
Please disconnect the power and turn off the machine, and restart
after the machine motor cools down.
The machine has noise during mixing, the
blade speed drops significantly, or there is
obvious overload working condition.
The blade is blocked by food.
Blade rotation slows down.
Turn off the power, take out the mixing mug, and use the stirring
rod to remove the food stuck in the blade.
Adjust the speed of the machine to a higher level, then stir for a
few seconds and re-adjust to the original speed.
The machine does not work.
The stainless steel mixing mug is not placed properly.
Place the stainless steel mixing mug properly until the icon
disappears.
There are cooking traces left on the bottom
of the mug after cooking food containing
sugar or milk (e.g. burnt milk and sugar).
This kind of cooking trace is similar to burnt food. It
is very common when boiling milk or sugary foods.
First adjust the speed to Level 3, and reduce cooking time.
Follow the instructions on the cleaning guide page.