General Warranty Safety Information Operation Maintenance Care and Cleaning Planning Assembly IMPORTANT: RETAIN FOR FUTURE REFERENCE, READ CAREFULLY For parts and customer service, please email us at info@kozyard.com or please call 1-866-355-0018 ©copyright 2016-2021. All right reserved.
WARRANTY WHAT IS COVERED All products are guaranteed against defective materials for 365 days from the date of delivery of the purchased product and based on normal residential use of the product. Canopies, Privacy Curtain, Mosquito Netting, and other fabric material, textilene parts, cushion only have 90 days warranty. The warranty is not transferable. Shipping fees for replacement parts are covered within the warranty period following the date of delivery of the purchased product.
OPERATION HARDTOP GAZEBO/PERGOLA 1. Those are four-season products, such as hardtop gazebo, meaning that it may be left up year-round. However, any accumulation of snow must always be removed from the roof of the unit. 2. The unit must be anchored using the appropriate screws based on the flooring which it is being anchored to (not included). 3. If your model has polycarbonate roof panels, the roof panels must be installed with the UV protected side facing the sun such as identified. 4.
SAFETY INFORMATION It is very important to read and follow the safety precautions before assembly and during the use of the product. 1. Keep all children and pets away from assembly area. 2. When assembling and using this product, basic safety precautions must always be followed to reduce risks of personal injuries and damages to the product and its surroundings. 3. Ensure that all the parts are in the boxes before starting the assembly.
MAINTENANCE If this product needs repairs: 1. In case of a defective part or if a problem occurs while using this product, please contact Kozyard Customer Service by email info@kozyard.com or call at 1-866-355-0018. 2. To order replacement parts, identify the model number and the part number found in your assembly manual. 3. Optional parts may be available for your product such as mosquito nets, curtains, winter covers, solidifying winter columns, etc. Please contact your retailer for more information.
8. To avoid damages to the product and its parts, use the proper tools. Do not use the product as a support. The use of a ladder is recommended. 9. Keep the instruction manual and the parts list in case of future needs or references. 10. Do not assemble the product in days of wind or rain. PRODUCTS WITH POLYCARBONATE ROOF PANELS IMPORTANT: Do not remove the protective film on the polycarbonate roof panels before installation. Ensure to put the UV protected side facing the sun.
