K R A ME R E LE CT R O N IC S L TD .
Contents 1 Introduction 1 2 System Overview and Workflow 2 3 3.1 3.2 4 4.1 4.2 4.3 4.4 4.5 4.6 4.
1 Introduction Kramer Electronics presents the K-touch suite of application software that allows you to control your Kramer products from any location using an iOS or Android smartphone. The components of K-touch include: K-touch Admin K-touch Builder K-touch Apps for iOS and Android Kramer's K-touch Admin is a Web-based server for managing the hierarchy of dealers, customers and users using K-touch.
2 System Overview and Workflow K-touch allows the installer to create, in few simple steps, a user interface application that is used on iOS and Android devices together with one of our compatible room controllers (RC or SL product). The touch device and room controller are connected to the same IT network and configured with the correct IP numbers. We recommend the following workflow for creating the complete control system: 1.
After you become more familiar with the system, you may find that an alternative workflow suits you better. This is, of course, fine. There are several important things to remember: 1. K-touch Admin is a tree-based server, so every section has its own “parent” (from whom you order licenses) and several types of “child” entities: Dealers - to whom you sell only licenses but not configured projects (if you are allowed to do so).
3 K-touch Login Page To enter K-touch Admin go to the Web site: https://kramerbuilder.appspot.com/manager.html The Login Screen displays: Figure 1: K-touch Admin Login Screen 3.1 Logging in Normally To log in to your server section: On the Login Screen, enter your username and password and click Login. The K-touch Admin Main Page screen appears (see Figure 3).
3.2 Retrieving a Lost User Name or Password To retrieve a lost user name or password: 1. On the Login Screen, click Lost your password. The Username and Password Retrieval window appears (see Figure 2). Figure 2: Username and Password Retrieval Window 2. Enter your email address and click Look up. A security question window appears. 3. Answer the security question correctly and the username/password is sent to your authorized email address.
4 Using K-touch Admin After logging in, the K-touch Admin main page appears. Figure 3 describes the elements of the main page. Note: The blue bar at the top of the screen (with items 1 through 6) is common to all K-touch Admin screens.
4.1 # Feature 1 Home button Press to return to the Home screen Function 2 Manage button Press to choose management of dealers, customers or users: Dealers – Dealers under your server section (installers, dealers and so on) Customers – End-users using the application.
Figure 4: Manage Dealers Screen 4.
Figure 5: Account Request Screen 2. Enter the appropriate information in each field. Starred fields are mandatory. The Distributor ID field is a six or more digit number that identifies the dealer under which the new dealer will be added. It is crucial that you use your own ID correctly or the new dealer will be “lost” on the server. 3. Choose State, Country and Security Question from their respective dropdown boxes. 4. When finished, click Submit.
The newly registered Dealer now awaits approval in the server section of the Dealer who opened the registration (according to the Distributor ID used). Once approved, the information entered will be used to create the first user of this new Dealer server section and he will have Admin credentials. 4.3 Editing a Dealer To edit a dealer, click the pen icon next to the desired dealer. The Edit Dealer page opens (Figure 6).
The Distributor dropdown allows the dealer to register another level of dealers under his dealership and will open the Dealers admin menus and options for him. To allow the dealer to open more dealerships, choose Yes. If this is an installer who does not resell credits, choose No. The License Credit fields allow you to supply credit to this dealer. Available Credits show unsold credits in the left box.
4.4.1 Adding a New Customer To add a new customer, click the + button. The first New Customer screen opens (Figure 8). Figure 8: New Customer Screen 1 Enter all necessary information and click Next>. The second New Customer screen opens (Figure 9).
To remove licenses, highlight the product in the right box and click the left arrow to remove the product Take into account that licenses allocated to a customer cannot be taken back by the dealer, even if they have not been used by the customer 4.4.2 When done click Finish Editing a Customer To manage a customer, highlight the desired customer and click on the pen icon. The Edit Customer screen opens (Figure 10). Figure 10: Edit Customer Screen Fill in all necessary information.
4.4.3 Allocating Licenses to a Customer To allocate licenses to a customer, highlight the desired customer and click on the $ icon. The Edit Customer license screen opens (Figure 10).
4.5 Managing Users To manage a user, choose Manage > Users. The Manage Users screen opens (Figure 7). From here you can add and edit Users of this Server section. Figure 12: Manage Users Screen 4.5.1 # Feature 1 + icon Click to add a new user Function 2 Pen icon Click to edit the user information 3 Red icon Click to delete the user Adding a New User To add a new customer, click the + button. The User screen opens (Figure 13).
Fill in all necessary information (starred fields are required) Select the required permissions Administrator – can access all options and projects Purchaser – cannot open customers and projects Installer – Has access to all the customers and projects Local Installer – Has access only to those customers and projects that he opened 4.5.2 When done, click Save Editing a User To edit a user, highlight the desired user and click on the pen icon. The User screen opens (Figure 13).
