Installation Guide
Trouble - Shooting 
If you have followed the instructions carefully and your faucet still does not 
work properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leakage under the 
handle
Locking nut has come 
loose
Unscrew the lever on 
the handle by hand. 
Loosen set screw 
with a hex wrench. 
Remove the handle and 
unscrew trim cap by 
hand. Tighten locking 
nut with an adjustable 
wrench
Aerator drips or has 
inconsistent water flow 
pattern
Aerator is dirty or not 
seated properly 
Unscrew aerator by 
hand and clean out 
debris
Water will not shut off 
completely
Cartridge may be 
defective
Unscrew the lever on 
the handle by hand. 
Loosen set screw with 
a hex wrench (2.5 mm). 
Remove the handle 
and unscrew trim cap 
by hand. Unscrew the 
locking nut with an 
adjustable wrench. 
Remove ceramic disc 
cartridge. Check for 
cracks
Leaking between hose 
and faucet body or 
spray head 
Hose may be loose or 
washers are not seated 
correctly in the hose 
connections
Tighten the hexagon 
nut with a wrench and 
make sure the washers 
are seated correctly










