Installation Guide

Troubleshooting

If you have followed the instructions carefully and your faucet still does not work properly,

take the following corrective steps:

Leakage under faucet handle

PROBLEM CAUSE ACTION

Locking nut has come loose or

cartridge needs to be reseated.

Remove button located at top of handle.

Loosen set screw with hex wrench. Remove

handle and unscrew cartridge cover by

hand. Tighten locking nut with an

adjustable wrench.

Leaking between spray head

and the hose

Spray head may be loose or

washer is not seated correctly

in the hose connection.

Tighten spray head by hand until snug.

Make sure washer is seated correctly.

Water does not shut off

completely

Cartridge may need to be

adjusted or replaced.

Remove button located at top of handle.

Loosen set screw with hex wrench. Remove

handle and unscrew cartridge cover by

hand. Unscrew locking nut with an

adjustable wrench. Remove ceramic disc

cartridge.

Check for cracks, and if O-ring is seated

correctly. Reseat cartridge.

Hose does not retract

Weight may be installed

incorrectly.

Readjust weight on hose.

Low flow

Aerator may be clogged Unscrew aerator with aerator key. Hold tip

of spray head and turn on water to flush

debris.