Warranty

Lifetime Limited Warranty
NON-APPLICABILITY OF THIS WARRANTY
By the purchase and use of our products, you agree that Kraus is not liable for incidental,
consequential or special damages associated with the return, replacement, installation or
use of your product. This includes freight costs, cartridge replacement, labor, travel time, lost
profit, home damages and other contingent liabilities and costs (including, without limitation,
costs associated with experts, investigations, analyses, attorneys and other professionals and
services). The Kraus warranty is a comprehensive and explicit limit of liability, and all items
outside of it are not addressable by or the responsibility of Kraus. Certain states have variances
regarding implied warranties and in those situations we remain fully compliant.
KRAUS USA Inc. makes no implication that products comply with any or all local building or
plumbing codes. It is the consumer’s responsibility to determine local code compliance.
This warranty extends to the original purchaser and first consumer.
If you are a HOMEOWNER please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
[e-mail]
If you are a PLUMBING CONTRACTOR OR TRADE PROFESSIONAL please contact a Kraus
Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
[e-mail]
If you are an AUTHORIZED PARTNER please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
[e-mail]
In requesting warranty service, please be ready to provide:
1. Proof of purchase.
2. A description of the problem.