Warranty Guide

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One Year Limited Warranty
Under Sink Drinking Water System Warranty
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. (“Kraus”).
Kraus extends this warranty to the original purchaser for personal household use of the “Under sink Drinking Water System” in their
original location. The warranty is non-transferable.
Kraus warrants the structure and finish of the product (Under sink Drinking Water System) to be free from defects in material and
workmanship under normal usage for a period of one (1) years. The warranty commences from the initial date of purchase by the owner
or trade professional, from an authorized Kraus dealer, through the one (1) year term of the original owner or end-user.
Terms of the 1 year warranty
The owner is to replace both filters every six (6) months with Kraus Brand cartridges.
If, during such respective periods, a part proves, after inspection, to be defective, Warrantor will, at its sole option, either replace or
repair the part without charge except normal shipping and installation charges.
Filters, which are expendable, are not covered by the warranty.
This warranty applies only while this product is in use in the United States or Canada.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced
with a product of equal value at the option of Kraus. This warranty extends to the original owner or end-user and is not transferable to a
subsequent owner.
Failure to adhere to requirements from the date of purchase voids the lifetime warranty.
Restrictions
This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at discount outlets,
unauthorized dealers, and/or sold on clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard water or mineral
deposits, exposure to corrosive materials, misapplication, damages caused by improper maintenance, alteration of the product, or
failure to follow care or installation instructions enclosed with your product. Avoid using abrasive cleaners such as powders, bleach,
ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel wool, or wire brushes, as these will damage and wear down the finish.
Kraus USA recommends that all Kraus products are installed by fully licensed and insured trade professionals with experience in the
installation of bathroom and/or kitchen manufactured goods.
This warranty does not cover labor charges or costs of removal and reinstallation of said product. This warranty does not allow recovery
of incidental or consequential damages such as loss of use, delay, property damage, or other consequential damages, and Kraus accepts
no liability for such damages.
This warranty does not cover Marine or Outdoor Installation.
Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of merchantability and
fitness for a particular purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto Rico shipping
charges may apply). International shipping fees are not included.
Commercial Warranty
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial, and business use.
Filters, which are expendable, are not covered by the warranty.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are given, including but
not limited to any implied warranty of merchantability or fitness for a particular purpose.
12 Harbor Park Drive, Port Washington, NY 11050, 1.800.775.0703 | [e-mail] | www.kraususa.com 7.26.2020