Troubleshooting Guide

ManualsBrandsKRIPTO MOBILE ManualsCell PhonesSmart phone

Basic Operations

Switch on

Touch and hold the Power button until the phone switches on.

Note: If you have enabled USIM/SIM locking in the Settings

menu, enter the correct PIN number upon power-on before you

use the phone.

Caution: Three consecutive attempts of entering an incorrect PIN

will lock the SIM card. If it is locked, use a PUK provided by

the operator to unlock it.

Switch off

Touch and hold the “Power button” until the Phone Options

screen displays. Tap " Power off ” to switch off the phone.

Unlock

Short press the “Power button” light up the screen, according to

the clues of the screen interface can be unlocked.

Touchscreen Usage

Use your fingers to perform operations directly on icons,

buttons, and the on-screen keypad.

Tap/Touch/Click

Tap the icon of an App to start it.

Touch & Hold

Touch and hold an item to display a pop-up menu of options.

For example, go to Address Book, touch and hold a contact

on the Address Book page, and a menu of options pops up.

Drag

Tap an item on the screen and drag it to another place.

Slide/Sweep

To sweep vertically or horizontally across the screen, you can

view apps, pictures, and webpages in a convenient manner.

Scroll

Similar to sweeping, but faster.

Pinch

Put two fingers on the screen to pinch in or out an item, such as

a webpage or picture.

Home Screen

1. Status bar: allows you to view status icons and notices, such

as signal, battery, current time and data service.

2. Notification bar: On the Home screen, tap the status bar

and drag it down to display the notification bar. Tap this bar.

Then you can view the notices. Touch the return button to

switch back to the previous page.

3. App icon: Tap an app to open it.

4. Main menu: Slide your finger up to enter the main menu of

the application..

Phone Settings

To display the Settings menu, tap the Settings icon directly.

1.SIM card: In the Settings menu, choose SIM Card. You can

then manage your SIM cards on the pop-up page.

2. Network: In the Settings menu, select WLAN to configure

your radio network; or select Traffic usage to configure your

mobile date services; or select Mobile Network under More to

configure data services of your phone.

3. Sound: In the Settings menu, choose Sound. The allows you

to set the volume, enable/disable vibration during ringing, and

select ringtones for incoming calls and messages, as well as

enable/disable keypad touch sound effect, touch alert tone, and

screen lock tone

4. Display: allows you to configure the brightness, wallpaper,

automatic device rotation, sleep duration, and font size.

5. Security: In the Settings menu, choose Security. The

Security page allows you to set the screen locking mode and

USIM/SIM locking mode. App Permission: allows you to

configure certain permissions for an App and monitor their

usage.

6. Anti-theft: allows you to remotely lock the phone or clear all

data of it.

7. Manage apps: In the Settings menu, choose Apps. Then you

can view or manage your apps.

Note: Disable or unload certain apps if available space is less than 100MB.

8. Message: On the Message page, tap the Menu button and

choose Settings. On the Message Settings page, you can

enable/disable report sending, create or select a message

template, and configure a message alert tone for each short or

multimedia message.

9. Call: To display the Call Settings page, choose Settings on

the Call page.

Shortcuts

On the Home screen, lightly drag down the Status bar. On the

screen top, a group of shortcuts are displayed, such as Settings,

WLAN, Bluetooth, Brightness, Auto-rotate, flashlight Airplane

mode and so on. Tap any of them to open it quickly.

Shortcut menu

shortcut menus on the home screen.

On this screen, long press on the screen, the selection menu of the

shortcut function menu will pop up. Click the menu of the desired

settings and complete the function settings according to the prompts.

Move/Uninstall apps

1. Access the App main menu from the Home screen. On the

ALL App page, tap and hold an app to be put on the Home

screen, and drag it left or right to locate it at a proper place. In

this way, a desktop app is created.

2. On the All App page, tap and hold an app, and drag it to

Uninstall on the desktop. In this way, the app is removed from

the phone.

Note: You are not allowed to uninstall basic apps of the phone.

3. On the All App page, tap and hold an app, and drag it to APP

Info. on the desktop. In this way, details about the app is

displayed.

Call

This phone allows you to make or answer a call, initiate an

emergency call, and launch a multi-party call.

On the bottom left of the Home screen, tap the Dial-up icon. The

Dial-up page is displayed. Enter a phone number and choose

between card 1 and card 2 to make the call. When you enter the

number, the phone will automatically search among all contacts

a number that best matches the entered numerals, to facilitate

your operation.

During a call, tap Add a Call, and this call automatically

switches to Silent mode. Enter the number of another contact,

tap Dial-up, and the previous call automatically switches to

On-hold mode. After the second call is answered, tap Join. In

this way, a teleconference is established to achieve a

multi-party talk.

Note: You need to subscribe to this service from your carrier before

you use it.

You are also allowed to initiate a call by selecting a phone

number from the list of contacts or the Message page.

Contacts

Tap Contacts to open it. The Contacts page offers management

functions. It allows you to view the list of contacts and related

details, make a call or send an SMS to a certain contact, and

share the contact.

Contact import: On the Contacts page, tap the Menu button,

and choose Import/Export to select a mode for importing or

exporting a contact.

Add a contact: On the lower right of the Contacts page, tap the

Add button to add a contact to your phone or USIM/SIM. Enter

the name and number, and tap Finish. In this way, a contact is

created.

Contact list: On the Contacts page, tap the image of a contact.

Details about the contact is displayed. This allows you to quickly

make a call or send an SMS to the contact.

Search contact: On the Contacts page, tab Search, and enter

related information about a certain contact to search it among

the list of contacts.

Message

Tab Message on the desktop. Then you can create and send an

SMS or MMS.

New message: Tap the Add icon on the upper right of the

Message page. The message creating page is displayed. Enter

the name or phone number of the target contact into the

Recipient bar. The phone will automatically search among the

list of contacts for one that best matches the entered info. (You

can also select the contact from the list of contacts or groups.)

Input method: Tap the text editing zone to invoke the keypad.

Long press the space bar to switch your input method.

Send: After an SMS is complete, tap Send and choose

between card 1 and card 2 for sending the SMS.

Browser

Tap Browser to open it. The Browser page allows you to access

and manage WAP and WWW webpages.

During a browse, tap the Menu button, choose Bookmark to

display the Bookmark list. In addition, tapping the Menu button

helps save the webpage that you are viewing to the Bookmark.

Tap the Menu button during a webpage browse: also allows you

to share the webpage, search on the webpage, and view history

records.

Add a webpage bookmark to desktop: On the Bookmark page,

tap and hold a bookmark, and choose “Add shortcut to the

Home screen”. In this way, you can add frequently used

webpages to the desktop for future access.

Browser settings: Tap the Menu button and choose Settings.

The Browser Settings page allows you to configure the browser

as desired, such as common content settings and privacy &

security settings. Advanced settings allows for resetting to

default settings.

E-mail

Tap E-mail to open it. The E-mail page is display. On this page,

you can send and receive an e-mail via the phone.

For the first time you use this function, enter your e-mail

account and password to set up an account. You can also set

more accounts for ease of uniform management of all mails.

Gallery Go

Gallery Go is a light, fast, and offline gallery optimized for your

phone. Your photos will look great with one-tap editing, and

easily find that photo with automatic organization.

Clock

Tap Clock to open it. The Clock page is displayed.

Set clock: Tap the alarm clock on the upper left. The Alarm

Clock page is displayed.

Add clock: On the Alarm clock page, tap “+” on the top to add an

alarm. Edit the alarm time and tap Finish. When editing the

alarm time, select Hour before Minute. For example, in the

12-hour format, select 8 as the hour and 0 as the minute, and

select a.m.

Multimedia Function

The phone also supports many multimedia functions, such as

camera, music, and recorder. Tap any icon of theirs to open

any one of them.

Manage File

This function allows you to copy, paste, share and delete a file

stored on the SD card or other memory cards.

On the Home screen, Tap Google , and enter keywords. In this

way, you can search for a webpage, app, contact, and music.

The result will be displayed below the search bar.

Voice Search

In the network-connected state, tab Voice Search, and speak to

the microphone what you want to search, such as weather and

other information.

Google Play

Google Play is your entertainment unbound. It brings

together all of the entertainment you love and helps you

explore it in new ways, anytime, anywhere. We’ve brought

the magic of Google to music, movies, TV, books,

magazines, apps and games, so you get more from your

content every day.

Troubleshooting

To save time and avoid unnecessary cost, please conduct the

following checks before contacting our after-sale personnel:

1. Unable to turn on the phone: Check whether you have

tapped and hold the Power button for over two seconds. Check

whether the battery is in good contact. If not, remove the battery,

reinstall it, and turn on the phone again. Check whether the

Summary of content (2 pages)

PAGE 1
Basic Operations Switch on Touch and hold the Power button until the phone switches on. Note: If you have enabled USIM/SIM locking in the Settings menu, enter the correct PIN number upon power-on before you use the phone. Caution: Three consecutive attempts of entering an incorrect PIN Scroll Similar to sweeping, but faster. Pinch Put two fingers on the screen to pinch in or out an item, such as a webpage or picture. will lock the SIM card.
PAGE 2
battery runs out. If yes, charge it. 2. Poor signal: It is possibly because of where you are, for example, on the basement or near a high-rise, that deteriorates the reachability of radio waves. Please move to someplace with better signal reachability. 3. Echo or noise: The network trunk line of certain carriers may be in poor quality. Please tap the hang-up icon and redial, so that you may switch to another trunk line with better quality. 4. Unable to charge the battery: Your battery may fail.