User's Manual

7 SERVICE
44
OPTIWAVE 1010
www.krohne.com 09/2014 - 4003537401 - MA OPTIWAVE 1010 R01 en
7.1 Periodic maintenance
No maintenance is necessary.
7.2 Service warranty
Servicing by the customer is limited by warranty to:
• Device with a flanged process connection: The removal and installation of the device. For
more data.
• Device with a welded process connection: The removal and installation of the circuit boards.
For more data.
For more data on how to prepare the device before you send it back to the supplier, refer to
Returning the device to the manufacturer on page 45.
7.3 Spare parts availability
The manufacturer adheres to the basic principle that functionally adequate spare parts for each
device or each important accessory part will be kept available for a period of 3 years after
delivery of the last production run for the device.
This regulation only applies to spare parts which are subject to wear and tear under normal
operating conditions.
7.4 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
WARNING!
Only approved personnel can do an inspection of the device and repairs. If you find a problem,
send the device back to the supplier for inspection and/or repairs.
INFORMATION!
The converter housing (compact or remote version) can be detached from the process
connection assembly under process conditions.
INFORMATION!
For more precise information, please contact your local sales office.