User's Guide
Table Of Contents
- Kronos InTouch® DX User Guide: Workforce Dimensions™
- Contents
- Overview
- Employee Mode Transactions
- Introduction
- Access your Individual home page
- Standard transactions
- Smart View transactions
- Edit Paycode (Smart View)
- Message Center (Smart View)
- Move Paycode (Smart View)
- Request Open Shift (Smart View)
- Request Shift Swap (Smart View)
- Respond to Shift Swap Request (Smart View)
- View Accruals (Smart View)
- View My Time (Smart View)
- View Schedule (Smart View)
- View Timecard (Smart View)
- View Totals (Smart View)
- Manager Mode Transactions
- Maintenance Mode Functions
- Troubleshooting
Chapter 5 Troubleshooting
146
Biometrics
To diagnose problems related to biometric authentication devices, run the
following reports:
Biometric report—Displays biometric statistics, including the number of
firmware and hardware errors associated with a device. See “Biometric” on page
129.
Biometric Templates report—Displays templates that have low scores or other
problems. See “Biometric Templates” on page 129.
Badges
To diagnose problems with badges and badge readers, run the following tests:
Integrated Badge test—Confirms whether a badge or badge reader is functioning
properly. See “Integrated Badge” on page 132.
Remote Reader test—Confirms whether a remote badge reader is working
properly. See “Remote Badge” on page 134.
Display
To address problems with the timeclock’s touchscreen or LED lights, perform one
or more of the following functions:
Display test—Confirms that the touchscreen displays properly. See “Display” on
page 116.
LED test—Confirms that the LED lights are working. See “LED” on page 133.
Audio
To ensure that the audio components are working correctly, run the following
tests:
Microphone test—Confirms that the microphone is operating properly. See
“Microphone” on page 134.
Tone test—Confirms that the beeper is working. See “Tone” on page 133.