Instructions / Assembly

ManualsBrandsKrosswood Doors ManualsDoors & Windows28 in. x 80 in. Rustic Knotty Alder 2-Panel Square Top Solid Wood Stainable Interior Door Slab

Krosswood Doors

Limited Warranty

What is covered? The Krosswood Doors Limited Warranty covers manufacturing

defects in materials or workmanship of doors, with the exceptions stated below.

How long coverage lasts. This limited warranty is NOT TRANSFERABLE and runs for

five years from the date of initial purchase from Krosswood Doors by the initial

wholesaler, distributor or other purchaser. If federal, state or provincial law limits or

restricts this prohibition on transfer, then the warranty period is effective for five years

from the date of initial purchase from Krosswood Doors by the initial wholesaler,

distributor or other purchaser.

What is not covered?

The following shall not be considered defects in materials or workmanship under any

circumstances and are not covered by this limited warranty:

 Damage resulting from attempts to repair doors by persons other than Krosswood

Doors or its designated representative(s).

 Knot size, shape or placement or any natural variation in color or texture of the

wood.

 Rustic alder surface checks which are less than 1/8” in width and 5” long.

 Variation in thickness, width, or length less than the industry standards.

 Knife, molder or shaper marks which do not impair the dimensional integrity of

the door.

 Damage caused by or resulting from improper machining by the pre-hanger.

 Warping of any door, not exceeding 1/4” in plane of the door itself.

 Problems due to misuse or abuse of the door.

 Damage as a result of any cause beyond Krosswood Doors’ control (e.g. fire,

flood, earthquake, other acts of nature, or acts of third parties outside Krosswood

Doors’ control, including, without limitation, shipping companies).

 Problems related to improper finishing of all six sides. These sides include: front,

back, top edge, bottom edge, left side and right side of the door.

 Variation or unsatisfactory results in sheen or texture resulting from the field

application of paint, stain or lacquer or any other finishing material or damage

caused by extreme temperature.

 Expansion or contraction of the door or other changes in form due to

environmental conditions, including, without limitation, changes in moisture,

temperature and humidity.

 Panel shrinkage or misalignment, including, without limitation, the appearance of

unstained lines along the edge of a panel (may be caused by fluctuations or

differences in temperature or humidity).

 Bowing or misalignment in the frame or jamb in which the door panel is hung, or

problems related to water and/or air infiltration due to improper assembly or

installation.

Summary of content (4 pages)

PAGE 1
Krosswood Doors Limited Warranty What is covered? The Krosswood Doors Limited Warranty covers manufacturing defects in materials or workmanship of doors, with the exceptions stated below. How long coverage lasts. This limited warranty is NOT TRANSFERABLE and runs for five years from the date of initial purchase from Krosswood Doors by the initial wholesaler, distributor or other purchaser.
PAGE 2
            Improper installation of hardware. Discoloration or rusting caused by decorative metal accent options (such as grilles, clavos, straps, etc.) or hardware or inserts (such as locksets, door handles, strikes, etc.). Installation of an interior door in an exterior application. Door must be finished on all six sides. Door installation before mudding and taping is dried and complete.
PAGE 3
      All doors are packaged for forklift loading and unloading. They are palletized and banded together. Upon receipt, any shipping damage must be noted on the bill of lading and reported immediately to the delivering carrier and Krosswood Doors. Doors must be stored flat on a level surface in a dry, well ventilated building at least 4” above the ground and covered to avoid direct sunlight, as well as moisture, dirt and dust.
PAGE 4
What Krosswood Doors will do. In the event of a warranty claim, Krosswood Doors sole and exclusive obligation under this limited warranty shall be to either: (a) repair the door, (b) ship a replacement door (FOB Krosswood Doors Salt Lake City warehouse) to the distributor or person making the warranty claim, or (c) refund the original purchase price paid by the purchaser to Krosswood Doors for the door. How to get service.