Warranty

• Expansion or contraction of the door or other changes in form due to environmental
conditions, including, without limitation, changes in moisture, temperature and humidity.
• Panel shrinkage or misalignment, including, without limitation, the appearance of
unstained lines along the edge of a panel (may be caused by fluctuations or differences
in temperature or humidity).
• Bowing or misalignment in the frame or jamb in which the door panel is hung, or
problems related to water and/or air infiltration due to improper assembly or installation.
• Improper installation of hardware.
• Discoloration or rusting caused by decorative metal accent options (such as grilles,
clavos, straps, etc.) or hardware or inserts (such as locksets, door handles, strikes, etc.).
Installation of an interior door in an exterior application.
• Door must be finished on all six sides.
• Door installation before mudding and taping is dried and complete.
• Failure to install an exterior door under an adequate overhang or with adequate
protection from the elements. Adequate overhang means a minimum overhang
projecting a distance from the structure equal to one-half the distance between the
bottom of the door and the bottom of the overhang at the point which is farthest from the
door. South and southwest facing exterior doors void the warranty.
• Failure to report problems with installed glass before a door is machined or finished.
• Krosswood Doors is not responsible for any problems related to glass installed in a
Krosswood Doors door by a distributor or other door shop or any Krosswood Doors door
with problems resulting from improperly installed glass. These problems include, but are
not limited to, glazing, waterproofing of glass and accompanying door cracks,
blemishes, moisture in the glass, or any injury caused by or related to glass in a
Krosswood Doors door.
• Acceptable characteristics include variations in color, stain, wood grain, grain
appearance, unlimited tight knots and unlimited worm holes. These variations in the
product are completely normal and are not covered by this limited warranty.
• Krosswood Doors sells a specific low moisture door for the Arizona market and marks
them accordingly. Any warranty claim from within the state of Arizona must include
evidence that the subject door has this marking on the door. Failure to provide such
evidence will invalidate this limited warranty for doors installed in Arizona (i.e. the door
has been purchased outside Arizona without the necessary low-moisture rating).
• Modifying a Krosswood Door will void this limited warranty. Improper modifications