Instructions / Assembly

What Krosswood Doors will do. In the event of a warranty claim, Krosswood Doors
sole and exclusive obligation under this limited warranty shall be to either: (a) repair the
door, (b) ship a replacement door (FOB Krosswood Doors Salt Lake City warehouse) to
the distributor or person making the warranty claim, or (c) refund the original purchase
price paid by the purchaser to Krosswood Doors for the door.
How to get service. In order to be eligible for service under this limited warranty, you
MUST notify Krosswood Doors [within two (2) business days] of the date you discovered
or should have discovered a defect. Such notice should be sent with a brief written
description of the defect via (a) fax to 800-856-4250 or (b) postage paid, certified mail,
return receipt requested, to:
Krosswood Doors
2064 W. Alexander St., Suite E
Salt Lake City, UT 84119
Krosswood Doors will contact you within a reasonable time to inspect the defect. If no
defect exists, then you shall pay Krosswood Doors for the inspection. If a defect exists,
Krosswood Doors will contact you within a reasonable time after the inspection to give
the results of the inspection.
How does state law apply? This limited warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
Other Provisions.
No distributor, dealer or representative of Krosswood Doors has the authority to change,
modify or extend this limited warranty.
The original purchaser of each Krosswood Doors door acknowledges that he, she or it has
read this limited warranty, understands it and is bound by its terms. Each distributor of
Krosswood Doors agrees to provide this limited warranty to the original owner of the
structure into which the door is to be installed.
Krosswood Doors shall not be liable for consequential, indirect or incidental damages,
normal wear and tear, or for any amount in excess of the distributor’s purchase price of
the defective door. The door must also be finished/sealed on all six sides within two
weeks of delivery, otherwise this limited warranty is null and void.
All visible defects or mistakes in shipment must be reported to Krosswood Doors within
24 hours of receipt and before the product is machined or installed, otherwise the delivery
condition of the door shall be deemed correct and acceptable.