Warranty

 Jambs and stops must be set square and plumb.
 Immediately after cutting and fitting (and before final hanging), seal all surfaces and
ends of the door with an effective quality sealer.
 Do not install doors before ‘mudding’ and taping of sheet rock has been dried and
completed.
Finishing
 For best performance, doors must be finished lying flat.
 Sand entire door with appropriate grit of sandpaper in the same direction as the grain.
 Finish must be applied immediately after fitting and hanging, but not during or after high
moisture times.
 Remove dust before finishing.
 Follow manufacturer’s directions closely for all finish products.
Krosswood Doors will not, under any circumstances, be liable for installation, refinishing or
painting costs.
What Krosswood Doors will do. In the event of a warranty claim, Krosswood Doors sole and
exclusive obligation under this limited warranty shall be to either: (a) repair the door, (b) ship a
replacement door (FOB Krosswood Doors Tucson, Arizona warehouse) to the distributor or
person making the warranty claim, or (c) refund the original purchase price paid by the
purchaser to Krosswood Doors for the door.
How to get service. In order to be eligible for service under this limited warranty, you MUST
notify Krosswood Doors [within two (2) business days] of the date you discovered or should
have discovered a defect. Such notice should be sent with a brief written description of the
defect via (a) fax to 800-856-4250 or (b) postage paid, certified mail, return receipt requested,
to:
Krosswood Doors
385 N. 700 West
North Salt Lake, UT 84054
Krosswood Doors will contact you within a reasonable time to inspect the defect. If no defect
exists, then you shall pay Krosswood Doors for the inspection. If a defect exists, Krosswood
Doors will contact you within a reasonable time after the inspection to give the results of the
inspection.