Warranty

include, but are not limited to, excessive trimming, removing panels, v-grooving damage
(v-grooves in excess of 3/8" wide and 3/16" deep), and distressing damage. Allowable
trimming on a Krosswood Doors door is ½” from the sides of the door and the top of the
door and 1” from the bottom of the door.
• Failure to report to Krosswood Doors any visible defect or mistake in shipment more
than 24 hours after receipt, or after the product is machined or installed.
Procedures you must follow to exercise this limited warranty. The integrity of a Krosswood
Doors door is predicated upon the adherence to the following procedures. Failure to observe
these procedures may result in or precipitate an adverse reaction of the product, and shall void
any warranty or claim.
What Krosswood Doors will do. In the event of a warranty claim, Krosswood Doors sole and
exclusive obligation under this limited warranty shall be to either: (a) repair the door, (b) ship a
replacement door (FOB Krosswood Doors Tucson, Arizona warehouse) to the distributor or
person making the warranty claim, or (c) refund the original purchase price paid by the
purchaser to Krosswood Doors for the door.
How to get service. In order to be eligible for service under this limited warranty, you MUST
notify Krosswood Doors [within two (2) business days] of the date you discovered or should
have discovered a defect. Such notice should be sent with a brief written description of the
defect via (a) fax to 800-856-4250 or (b) postage paid, certified mail, return receipt requested,
to:
Krosswood Doors
385 N. 700 West
North Salt Lake, UT 84054
Krosswood Doors will contact you within a reasonable time to inspect the defect. If no defect
exists, then you shall pay Krosswood Doors for the inspection. If a defect exists, Krosswood
Doors will contact you within a reasonable time after the inspection to give the results of the
inspection.
How does state law apply? This limited warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Other Provisions.
No distributor, dealer or representative of Krosswood Doors has the authority to change, modify
or extend this limited warranty.
The original purchaser of each Krosswood Doors door acknowledges that he, she or it has read
this limited warranty, understands it and is bound by its terms. Each distributor of Krosswood
Doors agrees to provide this limited warranty to the original owner of the structure into which
the door is to be installed.
Krosswood Doors shall not be liable for consequential, indirect or incidental damages, normal