Use and Care Manual

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TROUBLESHOOTING TIPS
Symptom
Possible Cause
Solution
Burners will not light.
Burner parts or igniters may be
wet, dirty or misaligned.
Check that the burner parts are
clean, dry and correctly assembled.
Check that the igniters are clean and
dry.
Top burner will not stay lit
Failed thermocouple
Replace thermocouple
Flames do not burn all
around the
burner cap.
Burner parts may be dirty or
misaligned.
See “Care and Cleaning”
instructions.
Burner flames are very
large and yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are
not positioned properly.
Range top is being operated wit
h
the wrong type of gas.
Regulator is not Installed, is
faulty, or is set for the wrong
type of gas.
Clean burner bezel ring ports with
straightened paperclip, needle, or
wire.
Remove and carefully re-install
burner bezel and caps.
Ensure that the type of range top
matches the gas supply.
Check installation, replace regulator,
or set regulator for proper gas.
Igniters are sparking but
burners are not igniting.
Gas shut-off valve is in the “OFF”
position.
Turn shut-off valve to the “ON”
position.