Satellite Television A Guide to TracVision G6 user’s guide KVH TracVision G6 Operating Instructions ® •
Welcome to TracVision G6 TracVision G6 User’s Guide Congratulations on your choice of the TracVision G6, one of the most advanced automatic satellite tracking systems available today. This user’s guide provides all of the basic information required to use this system and receive the satellite entertainment you want. Detailed installation, configuration, and maintenance information is provided in the TracVision G6 Technical Manual.
TracVision® and KVH® are registered trademarks of KVH Industries, Inc. GyroTrac™ and TracNet™ are trademarks of KVH Industries, Inc. DVB® (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV® is an official trademark of DIRECTV, Inc., a unit of GM Hughes Electronics. DISH Network™ is an official trademark of EchoStar Communications Corporation. ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
Table of Contents Table of Contents 1 2 3 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1.1 TracVision G6 System Overview . . . . . . . . . . . . . . . . . . . . . . .3 1.2 TracVision G6 Components . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Using Your TracVision G6 . . . . . . . . . . . . . . . . . . . . . . . . .7 2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.2 Turning On the System . . . . . . . . .
Introduction 1 – Introduction This section provides a basic overview of the TracVision G6 system. It explains how the system works and describes the function of each component. Contents 1.1 TracVision G6 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 TracVision G6 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1.1 TracVision G6 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G6 antenna unit connected to the GyroTrac digital gyro-stabilized sensor, Advanced Digital Control Unit (ADCU), an IRD (satellite TV receiver), and a television set. Figure 1-1 TracVision G6 System Diagram TracVision G6 Antenna 11-16 VDC 3.5 - 4.
TracVision G6 User’s Guide Satellite Library Your TracVision G6 includes a pre-programmed satellite library of North American, European, and Latin American satellite services. If the satellite service you wish to receive is not already in the satellite library, an authorized technician can add two additional satellites of your choice to the library. TracVision G6’s default satellite pairs are: N.
Introduction 1.2 TracVision G6 Components Your TracVision G6 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block (LNB), power supply, and control elements within a molded ABS radome. Weathertight connectors on the bottom of the baseplate join the power, signal, and control cabling from belowdecks units.
Using Your TracVision G6 2 – Using Your TracVision G6 This section explains everything you need to know to operate your TracVision G6 system. All operations are controlled through a simple user interface. Contents 2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 2.3 Changing Channels and Switching to the Second Satellite . . . . . . . . . . . . . . .
Using Your TracVision G6 2.1 Receiving Satellite Signals For TracVision G6 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc.
TracVision G6 User’s Guide 2.2 Turning On the System The TracVision G6 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. To minimize the time it takes the antenna to acquire the satellite, do not change the channel during the startup process or cable unwrap. To use the TracVision G6 system, follow the steps below. 1. Turn on the IRD and the television. (Refer to your IRD user’s manual for complete operating instructions for the IRD.) 2.
Using Your TracVision G6 2.3 Changing Channels and Switching to the Second Satellite TracVision G6 can have a pair of satellites installed, either one of which can be the active satellite selection. There are several methods of selecting whether your TracVision G6 will track Satellite A or Satellite B based upon your location, type of install, IRD, and selected satellite service.
TracVision G6 User’s Guide Switching Satellites Using the ADCU If you’re unable to switch between satellites using the IRD remote control, use the ADCU front panel buttons to select between Satellite A and Satellite B. Press the left button to select Satellite A and the right button to select Satellite B. Figure 2-2 Switching Satellites Using the ADCU Track Installed Satellite A 2.
Using Your TracVision G6 Sleep Mode When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1° - 2° window, or the RF level changes significantly, Sleep Mode automatically turns off and the system begins tracking the satellite again (or enters Search mode to find the satellite). 2.5 If you prefer, you may disable the Sleep Mode function.
Using the ADCU Interface 3 – Using the ADCU Interface This section explains how to use some basic ADCU functions. You will use the ADCU to operate, control, and monitor the TracVision G6 and GyroTrac. Contents 3.1 ADCU Interface Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 3.2 Setting Display Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3.3 Selecting TracVision or GyroTrac-only Operations . . . . . . . . . . . . . . .19 3.
Using the ADCU Interface 3.1 ADCU Interface Functions All TracVision G6 and GyroTrac operations are controlled and monitored using the ADCU. An LCD display shows navigation and configuration data and three soft keys enable you to perform a multitude of menu-driven tasks.
GyroTrac™ Advanced Digital Control Unit (ADCU) Menu Quick Reference Guide ADCU Primary Display Options Compass Displays* Pitch, Roll, Yaw Magnetic Heading ###.#° Mag/HDG ###.#° SELECTED DISPLAY Select Installed Satellite A Enter GyroTrac Mode Menus Select Installed Satellite B Pitch #.#° Roll #.#° Set sine-cos levels? Yes Next Return Return Select Mag/True Magnetic Heading ###.#° Set Reference Voltage Set Swing Voltage True/HDG ###.
Using the ADCU Interface 3.2 Setting Display Brightness The ADCU display’s brightness may be adjusted to suit your preferences. Press the right key to make the display brighter, the left key to make it dimmer. When you are satisfied with the setting, press the center key to accept the setting. Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu. Figure 3-2 Display Brightness Controls Set brightness? Yes Next Return Min Bright ***************** Dim Display 3.
TracVision G6 User’s Guide 3.4 Turning Sleep Mode On/Off When the vessel has come to a stop and the antenna holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place and conserves power. As soon as the vessel moves beyond a 1° - 2° window, or the RF level changes significantly, the system will automatically begin tracking the satellite again (or enters Search mode to find the satellite).
Using the ADCU Interface 3.5 Installing a New Satellite Pair TracVision G6 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu.
TracVision G6 User’s Guide 3.6 Figure 3-6 Select Active Satellite Selecting Active Satellite After installing the pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active. This is also an effective way to see which satellite is being tracked at any given moment. Refer to the Quick Reference Guide on page 18 for instructions on reaching this menu.
Troubleshooting 4 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 4.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 4.3 GyroTrac-specific Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 4.4 IRD Troubleshooting . . .
Troubleshooting 4.1 Troubleshooting Matrix The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.
TracVision G6 User’s Guide 4.2 If you need help troubleshooting your system, please contact an authorized KVH dealer. To find an authorized dealer near you, visit www.kvh.com, or contact KVH directly at the numbers provided on the first page of this manual. Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision G6. The following sections address these issues and potential solutions.
Troubleshooting Vessel Turning During Startup If the vessel turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision G6, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn TracVision G6 off for at least 10 seconds.
TracVision G6 User’s Guide Radar Interference The energy levels radiated by radar units can overload the antenna’s front-end circuits. Check with your installer to make certain that the TracVision G6 antenna unit is in the optimal location with regard to your radar unit. Satellite Frequency Data Changed If some channels work while one or more other channels do not, or if the antenna is unable to find the satellite, the selected satellite’s frequency data may have changed.
Troubleshooting 4.3 GyroTrac-specific Issues The GyroTrac is designed for reliable, easy use. This section provides a brief overview of some potential operational issues. Issue 1: System is installed correctly and power is available, but the system is non-functional. Solution: The TracVision G6 Technical Manual provides detailed instructions for authorized service personnel who may be required to replace the ADCU fuse. Contact your local KVH dealer or service center for assistance.
TracVision G6 User’s Guide 4.5 Antenna Gyro and LNB Faults The TracVision G6 Technical Manual provides detailed instructions for authorized service personnel who may be required to replace the antenna’s gyro or Low Noise Block (LNB). Contact your local KVH dealer or service center for assistance.
KVH Industries Limited Warranty TracVision G6 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
TVG6 U/G Cover 10/00 ® KVH Europe A/S KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842-5279 U.S.A. Phone: +1 401 847-3327 Fax: + 1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com KVH® and TracVision® are registered trademarks of KVH Industries, Inc. Ved Klaedebo 12 2970 Hoersholm Denmark Phone: +45 45 160 180 Fax: +45 45 867 077 E-mail: info@kvh.dk Internet: www.kvh.
