KVH TracPhone F33 ® user’s guide Satellite Communications A Guide to the TracPhone F33
TracPhone F33/F55/F77 Customer Service Information Congratulations! You have selected one of the most advanced and convenient marine communications systems available today. The KVH® Industries’ TracPhone® F33/F55/F77 system, manufactured by Thrane & Thrane, is designed to provide high-quality voice, fax, data, and high-speed Internet access. Technical Support Please direct any technical questions to: North America KVH Industries, Inc.
TracPhone F33/F55/F77 Customer Service Information PLEASE READ! Important Notice About Your Data Connection To prevent inadvertent airtime usage, the user must disconnect the data connection when not in use. If the data connection is not properly disconnected, your computer may dial out on its own, which could result in an unintended airtime charge. KVH accepts no responsibility if this occurs.
Thrane & Thrane A/S SAILOR Fleet33 TT-3088A User Manual Copyright© Thrane & Thrane A/S ALL RIGHTS RESERVED
Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. It is recommended to download the latest version of the manual from the Thrane Extra net or request this from the distributor. © 2005 Thrane & Thrane A/S. All rights reserved. Printed in Denmark. Trademark Acknowledgements: WinPoET is a trademark of iVasion, a RouterWare Company. Document No: TT98—116874-F. Release date: 26 May 2005.
Safety Summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard. KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected.
Table of Contents Table of Contents 1 About the Manual ...................................................... 1 1.1 Abbreviations ..................................................... 1 2 Introduction ............................................................. 3 2.1 The Inmarsat Fleet Service .................................. 3 2.2 The SAILOR Fleet33 System ................................. 6 2.3 Hardware Interfaces............................................ 9 2.4 The Handset .......................
Table of Contents 4.3.1 Phonebook..............................................36 4.3.2 Area.......................................................38 4.3.3 LES........................................................39 4.3.4 Mailbox ..................................................40 4.3.5 Help Desk ...............................................41 4.3.6 Alarm Log ...............................................42 4.3.7 Status ....................................................43 4.
Table of Contents 5.1.1 The Map ................................................ 5.1.2 Pin Codes .............................................. 5.1.3 Phonebook ............................................. 5.1.4 Satellite Setup ........................................ 5.1.5 Routing ................................................. 5.1.6 Setting up Time and Date......................... 5.1.7 Barring Services ..................................... 5.1.8 Settings...............................................
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Abbreviations 1 About the Manual About the Manual 1 Congratulations on purchasing your TT-3088A SAILOR Fleet33 product. This system makes it possible for you to communicate from virtually any ocean region in the world using the Inmarsat Fleet service established by Inmarsat. The system supports inexpensive voice services as well as data and fax (Spot beam only). This manual has the following chapters: Chapter 2 Introduction - an overview of the Inmarsat Fleet system and its services.
About the Manual AORW BDU FEU GPS IMN ISDN ISN IOR ISP LCD LED LES MES MMI MPDS MSN NCS NSR PIN PUK POR PSTN RCC STE T&T TNID UDI 1 2 Abbreviations Atlantic Ocean Region West Below Deck Unit Front End Unit Global Positioning System Inmarsat Mobile Number Integrated Services Digital Network Inmarsat Serial Number Indian Ocean Region Inmarsat Service Provider Liquid Crystal Display Light Emitting Diode Land Earth Stations Mobile Earth Station Man Machine Interface Mobile Packet Data Service Multiple Subs
The Inmarsat Fleet Service 2 2.1 Introduction Introduction The Inmarsat Fleet Service The Inmarsat Fleet service is based on 4 Geo-stationary 3rd generation satellites situated above the equator. Geostationary means that the satellites are always located in the same position, i.e. they rotate at the same speed as that of the earth.
Introduction The Inmarsat Fleet Service The Fleet services are prepared for operation with the next generation of Inmarsat satellites (Inm-IV) expected in 2005. The services, which allow for a wide range of applications, supported by the Inmarsat Fleet encompass: • 2 • Circuit switched services: • Mini M voice call (Global) • 9.6 kbps data (Spot beam only) • 9.6 kbps fax (Spot beam only) Packet switched services • 64/28 kbps MPDS (Spot beam only) (cf.
The Inmarsat Fleet Service Introduction speed may be reduced when other users are using the same channel. The channel to be shared among the users has a capacity of 64 kbps in the direction to the terminal, and from the terminal the channel to be shared among the users has a capacity of 28 kbps. Important notice: Before a terminal can be used on the network, it has to be commissioned by one of the Inmarsat Service Providers (ISP’s).
Introduction 2.2 The SAILOR Fleet33 System The SAILOR Fleet33 System The SAILOR Fleet33 System includes the following system components: • • • • • 2 TT-3008G SAILOR Fleet33 Antenna (ADU) TT-3038G SAILOR Fleet33 Transceiver Unit (BDU) TT-3622E SAILOR Fleet33 Handset Cradle TT-3620G SAILOR Fleet33 Control Handset (4 wire) Accessories (manual, software, etc.) Instructions on how to assemble the system, wiring and specification, can be found in the Installation Manual.
The SAILOR Fleet33 System Introduction 2 TT-3038G SAILOR Fleet33 Transceiver Unit (BDU) All the interface connectors are located on the rear of the Transceiver Unit or BDU (Below Deck Unit).
Introduction The SAILOR Fleet33 System TT-3622E SAILOR Fleet33 Handset Cradle / TT-3620G SAILOR Fleet33 Control Handset (4 wire) The Handset is used to configure the system and to make calls. See section 2.4 for a description of buttons, LED's and display of the handset.
Hardware Interfaces 2.3 Introduction Hardware Interfaces The Transceiver Unit of the SAILOR Fleet33 has the following hardware interfaces: • • • • • • • Analogue RJ11 number 1 Analogue RJ11 number 2 Handset (4 wire) Ethernet RS-232 4 Discrete I/O Power Connector 2 All connectors for these interfaces are found on the rear of the Transceiver Unit. Two Analogue RJ11 interfaces: The RJ11 ports as shown above can be used for connection of analogue phones and G3 fax machines.
Introduction Hardware Interfaces The transceiver has one 4-wire handset port with RS-485 data control. The Handset can be used to set-up the terminal and it can be used to make or receive phone calls. Ethernet interface: 2 The Ethernet interface is a RJ45 connector. It can be used for the following service types: • • MPDS service Connection of an IP Router RS-232 interface: The RS-232 interface is a standard 9-pin serial port, with a maximum port speed of 115.2 kbps.
The Handset Introduction Discrete I/O interface: The transceiver also has a discrete I/O interface, containing 4 configurable input/output. Power Connector: For connection of power, see Installation Manual. 2.4 The Handset The Handset is the primary interface for the SAILOR Fleet 33 system. It enables the user to dial numbers, it displays error and status messages, and it is used to configure the transceiver. The Handset is divided into 3 distinct and inter-working sections. 1.
Introduction The Handset 2. The second is the Function buttons section. This section enables the user to interact with the software menu system of the transceiver. 3. The third is the Alpha-Numeric section. This section enables the user to dial and perform data entry functions into the transceiver. 2 In the following these sections are described in details. 2.4.1 LCD/LED As shown in the picture above, the top of the handset contains the LCD for displaying information to the user.
The Handset Introduction Scroll Up Text Area Mailbox Signal Strength IOR:LESNAME Ready Scroll Down 2 Speaker Enabled Handset Off hook More Options Available Secondary Functions Enabled Alphabetic Entry Enabled Locked The display contains a set of symbols, which together with the 4 indicators situated below the display gives continuous indication of current status. Symbol More menu entries above. More menu entries below Turned on when the pressed.
Introduction 2 The Handset Symbol Meaning between certain predefined values by means of the and keys. The speaker. The user can turn the external speaker on and off by pressing . The symbol is displayed in the LCD when on. Short message stored at a LES – see section 4.3.4 and 4.4.21 Mail Box for further information. The number of bars () following this antenna symbol indicates received signal strength. Up to 5 bars. The number of displayed bars may fluctuate during a call.
The Handset POWER LED (GREEN): system is powered up. Introduction The Power LED indicates that the ALARM LED (RED): The Alarm LED will illuminate when the system detects a fault. An error code will also be displayed in the LCD and in the error log. CONNECTION LED (AMBER): The Connection LED will flash when a call is ringing at the receiving end and will illuminate steady when a connection is made. SYNCHRONIZATION LED (GREEN): This is a dual function LED.
Introduction The Handset 2.4.2 Function Buttons 2 The Function buttons, as shown above, enables the user to enter the menu system of the transceiver and change various settings. Each button is described in detail below. Some of the function buttons have a 2nd function shown in italics at the upper right corner of the function button. To use this 2nd function of a function button, press the "2nd" button and then press the function button. Key 16 Function This key has two functions.
The Handset Introduction Key Function the system to power up. This use of this key is depending on the present MMI status. In the Menu system this key will exit the current submenu until main level is reached. When asked YES or NO by the system, this key will be interpreted as a ‘NO’ response. When entering data into the system, this key will cancel the entry. This use of this key is depending on the present MMI status. In the Menu system this key will enter the chosen submenu.
Introduction The Handset Key Function The secondary function is to edit previously entered information. This key has two functions. The primary function is toggle between normal mode and alphanumeric mode. The secondary function is to delete previously entered information. This key is used to access secondary key functions. This key has two functions. The primary function is to scroll downwards to menu items not shown on the 2-line display of the LCD.
The Handset Introduction 2 Key May 2005 Toggles between when pressed in alpha mode -?!,.
Introduction The Handset Key Toggles between when pressed in alpha mode A number of keys have a 2nd function. 2 20 Key Function Recalls the last dialed number. Not used Shortcut to the area selection submenu, see section 4.3.2 A. Used to establish a fax call from the handset if the fax does not have a keypad. See section 4.1.3 Fax Call. Not used. Toggles the handset microphone ‘ON’ or ‘OFF’. Toggles the cradle speaker ‘ON’ or ‘OFF’.
The Handset Introduction Key May 2005 Function Insert an entry (for example in phone book) Edit an existing entry (for example in phone book) Delete an existing entry (for example in phone book) Not used.
Get Ready to Make a Call 3 3.1 Getting Started Getting Started Get Ready to Make a Call 3.1.1 How to Power-Up the System. There are two ways to power up the system: 3 • Power Key on handset • Power Button on back panel of Transceiver Unit The handset power button is also the menu button. To power up you may simply press the button once. The transceiver power button is placed on the back panel of the unit. See figure below.
Getting Started Get Ready to Make a Call 3 The display and all LED's on the handset will light up for a few seconds. Below is a view of the normal handset display readout, while the System is booting.
Get Ready to Make a Call Getting Started AORE: Wait for GPS AORE: LESNAME READY The system may stay in the “Wait for GPS” state for an extended period, if e.g. the antenna has been turned off for a long time or there is not a free view to the GPS satellites. The time to get the GPS position may be several minutes. When the display reads “READY” as shown above, the system is ready to make and receive calls. 3.1.2 How to Shut Down the System.
Getting Started Use of PIN Codes. To shut down the system from the transceiver press and hold the power button for a few seconds, until the handset display shows the message shown below. Thrane F33 Goodbye Release the button and the system will shut down. Note: After a shut down please wait at least 5 seconds, before trying to power up the system again. 3 3.2 Use of PIN Codes. Access to some terminal functionality is restricted by PIN codes.
Normal Calls Getting Started code. If the code is entered incorrectly 3 times, the PIN becomes blocked. A blocked Super User PIN can only be unblocked by a PUK code or the Service User. The factory PIN code is ‘12345678’. Service User PIN The Service User has access to all functionality in the Fleet system, which is accessible through the handset. Only T&T and/or the supplier of the equipment will normally know this PIN. If the PIN is entered incorrectly 3 times, the PIN becomes blocked.
Getting Started Normal Calls You hang up by pressing . After hanging up, the display will show how long the call lasted. Connected: 00:01:59 The Phone Book can also be used to initiate a call, either by selecting an entry in the phone book or by using the short code. See section 4.1.1 for details. 3 3.3.2 Calling To the TT-3088A Calling the terminal or a device connected to the terminal is similar to making international calls.
Data Calls 3.4 Getting Started Data Calls Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage. 3.4.1 MPDS Connection The Mobile Packet Data Service (MPDS) provides the mobile user with an economic and flexible data connection. The user is only charged by the transferred traffic (in MB).
Getting Started Data Calls calls during an ongoing MPDS call. For further information about this feature, see section 3.4.2. 3.4.2 Call waiting As indicated in the previous section the user can enable the Call Waiting Notification in order to receive incoming voice calls during an MPDS session. The enabling can optionally be restricted to specific phone numbers. The 4-wire and 2-wires interfaces can be configured for usage for the Call Waiting Notification.
Data Calls Getting Started routed to a specific RJ11 connector and not the 4-wire handset. 3. The user may also choose to do nothing. After a certain time the notification stops and the pre-emption of the MPDS connection is implicitly rejected, if no other lines have accepted the notification. Configuration of the Call Waiting notification is described in paragraph 4.4.24. 3.4.3 9600 Data Connection 3 9.6 kbps data is a circuit switched service, i.e. you have the 9.
Call Functions 4 4.1 Operation Operation Call Functions 4.1.1 Calls Using the Phone Book The phone book can be used to initiate calls, either by selecting an entry in the phone book, and then pressing or , or by using the short code. The latter is done by pressing followed by the short code. Pressing afterwards will establish the call. Pressing instead will show the actual number and the call can then be established by pressing or .
Operation Call Functions The display on the handset will show how the call proceeds. After hanging up (on the 2-wire phone), the display will show how long the call lasted. 4.1.3 Fax Calls Fax calls can be made whether the fax has a keypad or not. Calls from a fax with keypad are done as international calls followed by .
Using the Menu System Operation 4.1.4 Internal Calls It is possible to make internal calls between the RJ11 (2 wire) interfaces. To initiate a call press the interface code from the table below and then . Interface 4.2 Interface Code Interface port RJ11 #1 2 X1 RJ11 #2 3 X2 Using the Menu System 4 The level of access to the menus is divided into 3 groups of users. A Normal User, a Super User and a Service User. The Normal User has access to normal everyday functions.
Operation Menu System – All Users level, e.g. pressing menu. will access the 'Alarm Log' The complete menu tree can be found in Appendix A Menu Tree. 4.3 Menu System – All Users This section describes the functions in the menu system available to all users. 4.3.1 Phonebook Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User 4 01 TT 02 TT2 01 539558800 02 5395588xx Hint Press to view the last nine digits of the phonenumber The terminal PhoneBook contains 99 entries.
Menu System – All Users Operation The short code can be used for quick access when dialing. To use the short code, press and press again to dial. The list of entries in the phone book is sorted according to short code. An entry in the phone book is displayed as a short code and a name if in alpha mode or as a short code and a telephone number if in normal mode. Use to select an entry and press number is displayed. Press . The phone or to dial.
Operation Menu System – All Users 4.3.2 Area Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User None *Automatic W-Atlantic E-Atlantic Indian Pacific Spare1 Spare2 Spare3 Spare4 The Area menu is used to select satellite/ocean region.
Menu System – All Users Operation 4.3.3 LES Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User 001: 002: 003: 004: 005: 006: 007: 008: 009: . . . . LES001 LES002 LES003 LES004 LES005 LES008 LES009 The LES list contains a list of those LES operators, which may be selected as gateway to the terrestrial network. The last used LES will be marked with * and this LES will also be the first LES tried next time the terminal is logged on. Use to select.
Operation Menu System – All Users 4.3.4 Mailbox Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User List Empty The Mailbox feature is not supported by all LES operators. The feature handles messages sent from the LES operator. If a call is made to a terminal, which is busy, switched off, etc. the LES operator may offer the facility to record a short message.
Menu System – All Users Operation 4.3.5 Help Desk Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User Press to access the menu directly. H.Desk empty The Help Desk is a secondary phone book that can be used for storing up to 10 support phone numbers (e.g. Thrane & Thrane support centers). Editing/inserting and deleting entries is done in exactly the same way as with the phone book, but it can only be done from the super user menu.
Operation Menu System – All Users 4.3.6 Alarm Log Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User View alarms *FEU *POSITION . . . The Alarm Log, logs all the alarms in the system (cf. 6.1 List of Error messages). From this menu, the alarm can be viewed only. To clear the alarm list see section 4.4.17. Scroll through the list, using the keys. A * in front of the Alarm name, indicates that the alarm is still active. Select an alarm for viewing, by pressing .
Menu System – All Users Operation 4.3.7 Status Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User C/NO Transceiver RF Block Bulletin Antenna GPS Info The Status menu has the following sub menus: • • • • • • C/No Transceiver RF Block Bulletin Antenna GPS Info 4 C/No: Choosing C/No will display the signal strength in dBHz. Pressing will return to the previous state. May 2005 Transceiver Release date: Unit Type: Serial No.: ISN: PCB No.: Forward ID: SW Ver.
Operation 4 Menu System – All Users TX Frequency: Freq. offset: Acc. offset: AGC: Gain: TX level: Lo1-Lo3: Temperature: Power mode: Transmitting frequency in MHz Frequency offset between 0-1500 Hz. Acc offset between 0-1500 Hz. AGC between 0-1024. Gain between 0-256. TX level equals LOW or OK. Lox In or Out of lock. Temperature in deg. C. Power mode in sleep or normal. Bulletin Ocean Region: NSR state: Type: Bulletin page 1-6: Spot beam ID: SU CC Rxed: SU CC Txed: AORW, AORE, POR or IOR.
Menu System – All Users ACU: GPS Info PositionInfo: Heading: Speed: UTC Time: Internal GPS: May 2005 Operation Unit type: Serial no.: State: Input power: Control ver.: Loader ver.: FPGA ver.: SU ver.: RX2 ver.: Loader CRC: Control CRC: FPGA CRC: Config CRC: Not ready or Latitude and Longitude. Not ready, heading 0-360 degrees or Heading N/A Low speed (If speed is equal to or below 1 knot). Not ready or speed in knots. Not ready or YYYY:MM:DD HH:MM:SS Not ready or Active and ready.
Operation 4.4 Menu System - Super User Menu System - Super User This section contains a description of the items in the Super User Menu. Please remember that the button can be used to toggle short codes on and off. 4.4.1 Call Logs ------------Call logs Routing Data Setup Contrast 4 Logged Calls Total time Total MPDS Clear log Start time Phone number Duration OID Area LES acc.
Menu System - Super User • • • • • Operation Terrestrial network identity (always 0). Call priority. Number of received bytes in MPDS. Number of transmitted bytes in MPDS. Total number of bytes in MPDS. Total Time shows the total accumulated call time since last reset. Total MPDS shows the total accumulated number of bytes, used in MPDS sessions. To clear the Call Log select the Clear Log menu. Press to clear or to abort. The call log can contain up to 100 entries.
Operation Menu System - Super User This menu has been divided into a submenu pr. interface plus a print menu: • • • • • Handset #1 RJ11 #1 RJ11 #2 RS-232 #1 Ethernet Note 1: The IMN-number has to be defined, before the service can be routed to an interface. The service will not be listed in the routing table, unless it has an IMN-number defined. Note 2: Some users want the IMN number to reflect the corresponding telephone number. In this case the user should EDIT the default IMN number.
Menu System - Super User Operation 4.4.3 Data Setup Routing Data setup Contrast Baud Rate Flow ctrl +++mode Result codes End Data 115200 57600 38400 . . 1200 This menu is used to setup baud rate and dataflow control for the RS-232 interface. The following settings can be configured. Baud Rate: Flow Ctrl: +++mode: Result codes: 115200-1200 None | Xon/Xoff | Hardware Disabled | Enabled Disabled | Enabled 4 4.4.4 Contrast Call logs Routing Data setup Contrast Press to Adjust Contrast 4.
Operation Menu System - Super User 4.4.5 Ring Setup Ring Setup Key Beep Set UTC Time Set UTC Date Ring Volume Ring Cadence Ring Volume 4.==== Press to Adjust Ring setup gives the possibility to change the ringing tone and the handset volume. Adjustable values are: Ring Volume: Ring Cadence: Off|1|2|3|4, default is 4. 1|2|3|4|5|6|7|8, default is 1. Both settings are adjusted with 4 and . 4.4.
Menu System - Super User Operation 4.4.7 Set UTC Time Ring Setup Key Beep Set UTC Time Set UTC Date Language Edit time 17:29 The current UTC time can be viewed and modified. The time is displayed in 24 hour format {hh:mm}. Enter a new time and press to update or to cancel. If the clock is set to a non-UTC time a clock error message will appear after a while. By pressing *, the GPS time is automatically transferred. 4 4.4.
Operation Menu System - Super User 4.4.9 Disclose Pos. Disclose Pos Allowed Dial Ph.BookDial Auto Prefix *Reveal Pos Dont Reveal Press to Scroll Press to select It is possible to disable the automatic reporting of position, from the GPS system. This menu gives the option to change this. Select ‘Reveal Pos’ or ‘Don't reveal’ with the and key. Select function with the key. Current status is marked with a *.
Menu System - Super User Operation digits in the mask matches the corresponding digits in the phone number, starting from the first digit. Press to insert a mask and entry. to delete an Examples: Mask 00453955 Valid number Valid number 004539558800 004539558888 Invalid number Invalid number 39558800 004539 The terminal can contain up to 99 entries and each entry can be 22 digits long. The phone number you enter in the dialer for making an MPDS connection, is a dummy number that is not used.
Operation Menu System - Super User Use and to scroll between ‘Enable’ or ‘Disable’ and press to select. The function is by default disabled. 4.4.12 Auto Prefix Disclose Pos Allowed Dial Ph.BookDial Auto Prefix Press to insert prefix Press to delete prefix Prefix no. 0045 A prefix, e.g. 0045 for Denmark, can automatically be added to any dialed number. The prefix is not added to numbers dialed from the phonebook. One prefix number with up to 22 characters can be defined.
Menu System - Super User Operation . The service can then be set to ‘Barred’ or ‘Not barred’ with and . 4.4.14 BarServiceOut BarServicIn BarServicOut LED Dimm Ant. Setup *Barred Not barred MiniM Voice MPDS 9600 Fax 9600 Data Press to Scroll Press to select All outgoing calls on a specific service can be barred. Scroll through the services with . Select the service with . The service can then be set to ‘Barred’ or ‘Not barred’ with and . 4.4.
Operation Menu System - Super User 4.4.16 Ant.Setup Ant.Setup Alarm Log Warning Log Reset ACU Set time out Num. Skyscan Mount Pos. Upload FEU Set Time Out 130 The Ant.Setup menu has the following sub menus: Reset ACU: This function will reset the ACU in the antenna. The DC power running in the antenna cable will be turned of for a few seconds, causing the ACU to restart. This can be useful if the antenna control freezes or locks up.
Menu System - Super User Operation Upload FEU: If a new FEU (Part of the antenna) is installed, this command will upload software to the FEU, thereby pairing the system software with FEU. If the FEU software version in the antenna is different from the version that is stored in the system, you will get a warning. You may then use the “Upload FEU” command to remove this difference. 4.4.17 Alarm log LED Dimm View log Ant. Setup Alarm Log Warning Log *NSR *FEU . .
Operation Menu System - Super User You may get an audio alarm when an alarm is added to the alarm log. This may be turned on and off by entering the Audio Alarm menu. 4.4.18 Warning Log LED Dimm Ant. Setup Alarm Log Warning Log View log Clear log The Warning Log logs the warnings in the system. Warnings are not as serious as alarms. From this menu, the warnings can be viewed and cleared. To clear the warning list, select the submenu "Clear log" and confirm the message "Delete all?" by pressing .
Menu System - Super User Operation 4.4.20 PIN codes Alarm Log Warning log Help Desk PIN Codes SU-PIN Chg Type New PIN _ The PIN codes menu is where the Super User PIN is changed. For a description of the pin codes, see section 3.2 Use of PIN Codes. The PIN codes menu has the following sub menu. SU-PIN Chg: The Super User PIN is changed here. Type the new PIN and press to accept the change. 4.4.
Operation Menu System - Super User LES operator has recorded a short message for the terminal. The symbol in the handset display indicates the presence of such messages. Each message can be seen in the Mailbox menu and contains the following information: • • LES Access Code Service type (voice, fax, data). The following operations are possible: • • View entries Delete entries. To View an entry, select the message and press . To delete an entry, select the message and press . 4 4.4.
Menu System - Super User Operation Medium or Low. The setting is adjusted with and and selected with . The default value is High. 4.4.23 LES Config Mail Box RJ11 Setup LES Config Default LES PreferredLES Reset LES Distress LES *W-Atlantic E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 001: 002: 003: 004: 005: 006: 007: 008: 009: . . . . Comsat BT KDD Telenor OTE FRAC ST12 4 This menu is used to select a list of LES operators.
Operation Menu System - Super User You may also edit the LES names in the “Default LES” list. Press to start editing the selected name. You may clear the name by pressing . An Allowed LES list can be selected under the Service User menu. If an Allowed LES list exists, only the LES's in this list can be selected under Default and Preferred LES. An Allowed LES list contains all available LES operators in the selected ocean region.
Menu System - Super User Operation The Additional Features contains one sub menu: STU Setup (Secure Telephone Unit). To enable the STU service a PIN code must be entered. The PIN code can be retrieved from your distributor. If the PIN code is successfully entered a new screen appears. Here the service can be enabled or disabled. Use to toggle and to change. Press to leave the sub menu. 4.4.25 Data Limits RJ11 Setup LES Config Add.
Operation Menu System - Super User The ISDN sub menu contains two parameters Limit and a maximum duration for each call. Limit can be either ON or OFF. If set to ON the call will automatically be closed down if the call has lasted longer than the entered maximum duration. If set to OFF, there will be no boundaries on the call duration. Use to select Limit and to manipulate. To enter a maximum call duration press .
Menu System - Super User Operation The first menu item is Support and it is used for enabling or disabling the Call Waiting Notification service. A third option “Dial Spec.“ makes it possible to control the Support setting using the AT shell command1. Choose the settings by pressing and press leave the menu. The second menu item is Limit Calls. The user may not want all calls to interrupt the MPDS sessions.
Operation Menu System - Super User Choose the settings by pressing the menu. and press leave The fourth menu item is RJ11 and it contains two sub items: Notification and Ring Tone. Notification can be either Yes or No for each of the three RJ11 2-wire connectors. The item Ring Tone can be used for choosing a common 2-wire ring tone among eight ring tones. The ring tones are described with the two symbols ‘#’ (sound) and ‘ ‘ (no sound). Choose the settings by pressing and press leave the menu.
System Set-up using FleetCP 5 5.1 PC Programs PC Programs System Set-up using FleetCP System set-up can be managed from a PC program called FleetCP, instead of from the handset. FleetCP can be installed from the enclosed CD-ROM. The following pages contain a short introduction to FleetCP. The picture below shows the initial screen, when the program is started. 5 Connect the transceiver to PC using a standard RS-232.
PC Programs System Set-up using FleetCP The functions can be selected by clicking in the left menu window. The menu window is divided into the following groups: Phonebook, Help Desk, Phone Setup, Antenna Setup, General Status, Alarm Status, Call Log, Antenna Alignment, Debug Utilities and Terminal Window. 5.1.1 The Map Clicking the map will show the Azimuth and Elevation to the satellites reachable in that area. See picture below.
System Set-up using FleetCP PC Programs 5.1.2 Pin Codes The status of the PIN codes can be seen on the right side of the status bar. If no PIN codes are entered, all locks will be red and locked. Click the appropriate button to enter or change a PIN code. See picture below. If a PIN is entered, the lock will become unlocked and turn green. At the same time a new logout button will appear next to the PIN code buttons. Clicking this button resets the status of the all PIN codes.
PC Programs System Set-up using FleetCP 5.1.3 Phonebook Phonebook entries is made by selecting Phonebook and right clicking in the phonebook area. Entries here can be modified or deleted in the same way. See picture below. Further information can be found 4.3.1 Phonebook. 5 Inserting, editing and deleting entries in the Helpdesk works in a similar way. See the Installation Manual for further information.
System Set-up using FleetCP PC Programs 5.1.4 Satellite Setup Satellite Setup offers an easy way of setting up Allowed, Preferred and default LES. LES operators are dragged and dropped between the three tables. Setup is made for each ocean region. See picture below. 5 Read more about LES configuration in section 4.4.23 LES Config.
PC Programs System Set-up using FleetCP 5.1.5 Routing To route calls, use the table in the Routing window. Click in the cell that correspond to service/interface that is to be changed. Click the * or # button in lower part of the screen to define it as a incoming or outgoing call. To add a IMN, click the New IMN/ID button. See picture. 5 See section 4.4.2 Routing and IMN Config in the Installation manual for a detailed explanation about routing, IMN and ID's.
System Set-up using FleetCP PC Programs 5.1.6 Setting up Time and Date To correct the time/date or in the future, the language, use the MMI setup window. Click the Use PC time button to import the time and date from the PC clock. If the clock is set to a non-UTC time a clock error message will appear on the 4-W handset on the transceiver after a while.
PC Programs System Set-up using FleetCP 5.1.7 Barring Services In the security window call restrictions can be enabled or disabled and an Auto prefix inserted. 5 See section 4.4.10 Allowed Dial, 4.4.13 BarServiceIn and 4.4.14 BarServiceOut for more details.
System Set-up using FleetCP PC Programs 5.1.8 Settings In the Cradle/Handset window it is possible to setup ring type, ring volume, LED brightness and display contrast. RS-232 parameters of the terminal can be changed in the RS-232 window.
PC Programs System Set-up using FleetCP 5.1.9 Antenna The antenna setup gives a possibility to change Long term failure timeout, number of allowed sky scans and the antennas mount position relative to the ships bow. See section 4.4.16 Ant.Setup for details. The antenna can be rebooted by clicking the Reset ACU button. The terminal window makes it possible to run AT commands in the same way as the Windows program HyperTerminal.
Set-up Using RS-232 5.2 PC Programs Set-up Using RS-232 The illustrations below shows a typical hardware setup for a MPDS or 9.6 kps data connection using the RS-232 interface. MPDS or 9.6 kps data Hardware Connection. For a MPDS or 9.6 kps data session, connect a RS-232 cable between the COM port of the computer and the RS232 interface on the Fleet system. 5.2.1 Set-up for MPDS The terminal is connected to a PC or similar equipment via a standard RS-232 cable.
PC Programs Set-up Using RS-232 The transceivers RS-232 configuration shall be (using the handset user interface): • • Baud Rate: Flow control: 115200 baud Hardware Setting up your PC In this section the setting up of a MS-Windows based PC is described in general terms covering Windows 95, 98, 2000 and NT. The screen dumps below is from Windows 98.
Set-up Using RS-232 PC Programs Important: • • May 2005 Enter Advanced settings and type the initialization command AT+WS45=4 in the Extra settings field. This string is transferred to the terminal when setting up a connection. If the MPDS connection is to use another LES than the one already selected, you use the initialization command = AT+WS45=4;+WLES=XXX, where XXX is the LES number.
PC Programs Set-up Using RS-232 Step 2: Create a Dial-up connection Open Dial-up Networking from My computer. Click “Make new connection” • • 5 • 80 Select the standard modem defined during step 1 as the dial up device Enter a dummy telephone number (the number is not used but has to be defined – write e.g. “123” as the phone number Give the connection a recognizable name e.g.
Set-up Using RS-232 PC Programs Include TCP/IP as allowed network protocol and use default TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.) 5.2.2 Set-up for 9600 Data 5 The correct routing has to be configured via the handset. See section 4.4.2 on how to route the data interface. In the example below, is shown how to setup an Internet connection via 9.6K data interface. Step 1: Install a modem • • May 2005 From the Control Panel select Modems and add a modem.
PC Programs Set-up Using RS-232 5 Step 2: Create a Dial-up connection Open Dial-up Networking from My computer. Click “Make new connection” • • 82 Select the Lasat modem defined during step 1 as the dial up device Enter the telephone number to the Internet Service Provider. Remember country code and area code if necessary.
Set-up Using RS-232 • PC Programs Give the connection a recognizable name e.g. ISDN connection Include TCP/IP as allowed network protocol and use TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.) as recommended by the ISP.
PC Programs Set-up using Ethernet/PPPoE After this the connection can be made as described in section 3.4.1 MPDS Connection. Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage. 5.3 Set-up using Ethernet/PPPoE This chapter describes the set-up and operation of data connections via Ethernet and PPPoE using various PPPoE clients. 5.3.
Set-up using Ethernet/PPPoE PC Programs 5. Select “Connect using broadband connection requiring user name and password” and click “Next”. 6. Type a name for the connection, e.g. ”MPDS via PPPoE” and click “Next”. 7. Select “Anyone” and click “Next”. 8. Type a random user name and password and click “Next”. 9. Select the shortcut on desktop option. 10. Click “Finish”. 11. Now click the new shortcut on the desktop named “MPDS via PPPoE”. The SAILOR F33 system should now make the connection.
PC Programs Set-up using Ethernet/PPPoE Installation The WinPoET program will most likely be installed from a CD. 1. 5 Double click the ‘Setup.exe’ icon, and the installation begins. 2. Click ‘Next’ and ‘Yes’ to accept the accept license agreement.
Set-up using Ethernet/PPPoE PC Programs 3. Choose the installation directory and click ‘Next’ to install. The program will now be installed. 4. When done click ‘Finish’ to restart the computer 5. Find the shortcut on the desktop called ‘WinPoET Broadband Connection Manager’ and double click.
PC Programs Set-up using Ethernet/PPPoE 6. Enter random user name and password and then click ‘START’. The status field tells you how far you have reached in the connection process. After a successful authentication the status of the terminal will be ‘Connected’. The user is now capable of using the Internet like with any traditional connection.
List of Error messages 6 Troubleshooting Troubleshooting 6.1 List of Error messages 6.1.1 Satellite Network Messages Within the satellite network a number of messages are defined to indicate the network status. This section describes the possible messages (Cause Codes) that might be displayed in the TT-3620G Handset. Cause Code 1001 Description Event Normal MES is clearing the call as instructed by (not shown in the relevant MES terminal equipment.
Troubleshooting Cause Code List of Error messages Description Event responded appropriate "off-hook" signaling has not been received from the addressed MES terminal (including any authorized diversions) within the allowed time limit 1081 Identified MES is rejecting the call because the channel does specified MES terminal number has not not exist been installed, and MES has not been authorized to divert calls which are addressed to that number 1091 Destination MES is rejecting the call becaus
List of Error messages Cause Code Description 1144 Reserved 1145 Preemption Troubleshooting Event MES is prematurely clearing the mobileoriginated call which is in the process of being established because the MES user has initiated a call from a terminal which is authorized to automatically pre-empt an existing mobile-originated call 1146 Normal.
Troubleshooting Cause Code 11D3 List of Error messages Description Event Protocol error, LES is clearing the call because the unspecified "service address" information received from the MES is a 2-digit address which is either undefined or which is currently unavailable at this LES 11D4 Protocol error. LES is clearing the call because "credit Unspecified card data" information received from the MES is invalid.
List of Error messages Cause Code Description Troubleshooting Event invalid credit card PINs have been made 1201 Reserved 1261 Reserved 1262 Call cleared, MES time-out (Distress Test exceeded 120s) 1281 1291 12B1 Channel type MES is rejecting the call because the MES not is not equipped to provide the specified implemented service Requested MES is rejecting the call because although circuit/channel it is equipped to provide the specified not available.
Troubleshooting List of Error messages Cause Code Description Event 12C4 Protocol error. MES is clearing the call because the Unspecified "authentication query" ISU message (type B4H) and/or the "authentication query" SSU message (type B5H) have not been received by the MES within the allowed time limit 12C5 Protocol error.
List of Error messages Cause Code Troubleshooting Description Event Unspecified from the MES is invalid (ie,0000H, 6959H or 7FFFH) 1351 MES is clearing the call because the MES currently has insufficient free memory in which to store the short message 1361 Temporary MES is clearing the call because the failure Above-decks equipment is about to "cable unwrap" 1362 Recovery on MES is clearing the call because a long- timer expiry.
Troubleshooting Cause Code List of Error messages Description Event channel units and their terrestrial circuits] 1541 Call cleared, pre-empted at LES 1551 LES is rejecting the call because an appropriate satellite channel is not currently available at this specific LES 1552 Reserved 1581 Requested LES is rejecting the call because the circuit/channel requested service is not provided by this not available. specific LES Temporary LES is rejecting the call because the failure.
List of Error messages Cause Code Description Troubleshooting Event authorization process 15A4 LES is clearing the call because the data received from the MES in the "authentication reply" message (type B6H) has been declared "invalid" by the LES authentication process 15A5 15A6 Bearer LES is rejecting the call because the capability not specified PID is not authorized for any authorized service at this specific LES Bearer LES is rejecting the call because the capability not specified PID
Troubleshooting Cause Code List of Error messages Description Event has not been received by the LES within the allowed time limit 15C4 Protocol error. LES is clearing the call because neither the Unspecified "service address" information nor a "Scrambling Vector" message (type 8DH) has been received by the LES within the allowed time limit 15C5 Protocol error.
List of Error messages Cause Code Description Troubleshooting Event request sequence number contained in the received "notification acknowledge" message (type BAH) is not valid (i.e.
Troubleshooting Cause Code List of Error messages Description Event commencement of the call) within the allowed time limit 1790 LES is clearing the call because of a malfunction in the credit card validity checking database or in the communications links thereto 1791 LES is clearing the call because of a malfunction in the authentication checking database or in the communications links thereto 1811 Called party is NCS is rejecting the call because the busy specified MES ID is in the ”MES busy”
List of Error messages Cause Code Description Troubleshooting Event 1853 1854 NCS is rejecting the call because the MES is outside the spot beam coverage area 1855 Call rejected, preemption failed, no channel available 1856 18A1 Call rejected, spot beam selection failed Bearer NCS is rejecting the call because the capability not specified MES ID was not found in the authorized "Forward and Return MES ID" crossreference table 18A2 NCS is rejecting the call because the MES is outside the spot
Troubleshooting List of Error messages Cause Code Description Event 18E1 Called Party is NCS is rejecting the call because the busy specified MES ID is in the "MES busy" list at the NCS, and is listed as being busy with a call through the same LES as that now requesting a "call announcement" addressed to that MES 18E2 18E4 18E5 1C61 1F01 1F11 1F21 6 Normal LES is clearing the call because of the (not shown in receipt of "on-hook" signalling from the the handset) relevant terrestrial circu
List of Error messages Cause Code Description Troubleshooting Event "MES connect" message has been received by the LES. 6.1.2 TT-3088A Messages Alarm Type Alarm Message Transceiver Alarms Tx-Level Not Ok. 1. LO Lock Not Ok. 2. LO Lock Not Ok. 3. LO Lock Not Ok. Vtune Alarm. Invalid position information received from GPS.
Troubleshooting List of Error messages Alarm Type Alarm Message Antenna Alarms Antenna(FEU), Wrong Type, Check Conf.
List of Error messages Troubleshooting Kernel Error, Control task overrun Kernel Error, SCI tsk overrun Memory Error, Control SW CRC Memory Error, ACU Cnf Data Memory Error, ACU Cal CRC Memory Error, FLASH mem Memory Error, ACU SRAM Memory Error, ACU EEPROM Motor Error, Azm Drive Motor Error, Elv Drive Motor Error, Azm Winding Motor Error, Elv Winding Pos feedback, Azm Zero Ref 6 Sensor Err, Roll Incl Sensor Err, Pitch Incl Sensor Err, Roll Rate Sensor Err, Pitch Rate Sensor Err, Yaw Rate May 2005 105
Troubleshooting List of Error messages Sensor Err, Roll attitude our of range Sensor Err, Pitch attitude out of range Sensor Err, Inclinometer meas. out of range Ctrl Logic, ACU Matrix inversion error Ctrl Logic, ACU resett. Ctrl Logic, Floating point error type and address Handset COM Error1 Handset Alarms 6 1 This error means that the communication between handset and transceiver has stopped for some reason.
Index 7 Index 2nd functions .................... 20 64 kbit/s ......................... 29 Abbreviations.....................1 ACU.......................... 56, 76 Additional Features ........... 63 ADU .................................6 Alarm .................. 14, 42, 89 Alarm Log ................. 42, 57 Antenna .................6, 56, 76 Area ......................... 38, 39 AT commands .................. 76 Azimuth .......................... 68 Barring ..................... 54, 74 Baudrate .........
Index PIN code......... 26, 59, 63, 69 Position .......................... 52 Power............................. 14 Power button.............. 23, 26 PPPoE............................. 85 Prefix .................. 27, 54, 74 PUK code ........................ 27 Redial............................. 33 Ring setup ................. 50, 75 Ringing tone.................... 50 RJ11 ................9, 33, 35, 48 Routing ..................... 48, 72 RS-232.. 9, 10, 48, 49, 75, 77 Satellite..........................
Appendix A - Menu Tree Appendix A - Menu Tree Map Legend Main Menu Phonebook Scroll through phone book Menu/Submenu Selection List Area None *Automatic W-Atlantic E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 LES Avaible LES in the region Mailbox List Helpdesk Scroll through help desk Alarm log View Log Value entry Status Super User Service User May 2005 Super User PIN Service User PIN A 109
Appendix A - Menu Tree Status C/No = xx.x dBHz Transceiver Release date: Unit Type: Serial No.: ISN: PCB No: Forward ID: SW Ver.: RF Block Rx Frequency: Tx Frequency: Freq. offset: Acc.
Appendix A - Menu Tree Super User PIN Super User Call logs Routing Data setup Logged Calls Total Time Total MPDS Clear Log Handset#1 RJ11 #1 RJ11 #2 RS232 Ethernet Baud rate Flow ctrl Contrast Ring Setup None Xon/Xoff Hardware Enable Disable Result codes Enable Disable 1.= 2.== 3.=== 4.==== 5.===== 6.====== 7.======= 8.======== In (*) Out (#) 115200 57600 38400 19200 9600 4800 2400 1200 Auto +++ mode Off 1.= 2.== 3.=== 4.
Appendix A - Menu Tree Key Beep Off 1.= 2.== 3.=== 4.==== Set UTC time Edit time Set UTC date Edit date Disclose Pos Reveal Pos Don't reveal Allowed Dial Setup allowed dial Ph.Book Dial Enable Disable Auto Prefix Prefix no.
Appendix A - Menu Tree LED Dimm Bright Dimm Off Ant.Setup Reset ACU Set Time-Out Num.
Appendix A - Menu Tree W-Atlantic E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 LES Config Default LES PreferredLES Reset LES Distress LES Add. Features STU Setup STU PIN _ Data Limits MPDS Limit ON/OFF 000000 Kb Call Waiting Comsat BT TeleNor etc. STU Disabled Support Limit Calls Handset RJ11 Pend.
Appendix A - Menu Tree Service User PIN Service User LES Config Default LES PreferredLES Allowed LES Reset LES Help Desk Scroll through Help desk phone numbers IMN Config MiniM Voice MPDS 9.6K Fax 9.6K Data PIN Codes SeU-PIN Chg SU PIN SU Unblock Dflt. Setting Calibration W-Atlantic E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 LES001 LES002 LES003 etc. Edit numbers Tel. number Customer Dflt. Not in this release Factory Dflt.
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