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Table Of Contents
- 1.1 Intended Use
- 2.1 Unpacking and checking the contents
- 1. Introduction
- 2.1 Unpacking and checking the content
- 1.5 About the status LED
- 1.4 Product elements
- 1.3 Technical specifications
- 1.2 Safety intructions
- 3. Using on screen menu
- 2.8 Best practice for Windows 10
- 2.7 Removing a fiber cable
- 2.6 Replacing the SFP module
- 2.5 Start up
- 2.4 media4Kconnect in the Matrix Vario System
- 2.3 Installing the extender
- 2.2 Mounting kit
- 4.1 Menu Features
- 3.4 Settings
- 3.3 Update menu
- 3.2. Features menu
- 3.1. System status
- 5.2. Disposal
- 5.1 Extender Care
- 4.1.2 Matrix Switching System
- 6. Support & First Aid
- 8.1 Switches
- 9.1 extended warranty
- 10. Address & phone / emails
- 11. Notes
42 | kvm-tec
Misprints, errors and technical changes reserved Misprints, errors and technical changes reserved
kvm-tec | 43
Error Cause solution
LED is not
lighting
The devices get no
power
Is the power supply connected?Ne start device
LED is lighting
in red
No connection
between Loc and
Rem
Check if the RJ45/network cable is connected well.
(Clicking noise when plugging in)
Control both, if it does not work please send an e-mail to
support@kvm-tec.com or phone +42 2253 81912
LED is lighting
in orange
No picture on the
monitor
Check if the local (PC) cable is connected well.
Check if the remote (monitor) cable is connected well.
If everything is connected well but no function appears,
reconnect power supply again.
If the menu is visible, press the O key and choose the
resolution of the monitor. Then press the assigned
number on your keyboard.
LED is lighting
in green
Screen occurs but
the keyboard is
not
working
Plug out/in USB of keyboard and wait until driver is
installed (after few seconds).
Check all USB connections on both sides (Local and
Remote)
If it is still not working, plug out/in USB once more
6. SUPPORT & FIRST AID
LED is lighting
in green
The screen
ikers,
has an incorrect
display
Install current rmware from our homepage http://www.kvm-tec.com/support
LED is lighting
in green
Different
rmware
or USB is not
compatible
Please contact the kvm-tec support team via e-mail:
support@kvm-tec.com or by phone: +43 2253 81912 30
LEDS different different rmware
To enter on screen menu/check rmware version:
To enter the On screen menu, press the Scroll Lock key
ve times in quick succession. The currently installed
rmware version is displayed below the menu
If rmware update does not work, please send an e-mail
to support@kvm-tec.com
7.1 REQUIREMENTS FIBER CABLE
7.1.MULTI-MODE (STANDARD)
A multi-mode ber cable should meet the following requirements
• The maximum length should be 300 m (984ft). The media4Kconnect is equipped with a
multimode - SFP+ module, which allows a transmission distance of up to 300 m /984ft
• Dedicated ber optic connection cable type OM4 Duplex Multimode with LC plug
7. CABLE REQUIREMENTS