User's Manual

Troubleshooting
5-4 OPERATION GUIDE
Print Quality Problems
The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the problems.
Some solutions may require cleaning or replacing parts of the printer.
If the suggested corrective action will not solve the problem, call for
service.
Printed Results Corrective Action
Completely blank printout Verify that the application software is being used correctly. Even if
the problem is not solved,
contact your service technician.
Full single-color printout Contact your service technician.
Single-color printout with unwanted
additional colort
Contact your service technician.