User Manual
Table Of Contents
- Preface
- Contents
- Overview
- Machine Features
- Color and Image Quality Functions
- Guides Provided with the Machine
- About the Operation Guide (this Guide)
- Menu Map
- 1 Legal and Safety Information
- Notice
- Safety Conventions in This Guide
- Environment
- Precautions for Use
- Laser Safety (Europe)
- SAFETY OF LASER BEAM (USA)
- Safety Instructions Regarding the Disconnection of Power
- Compliance and Conformity
- Other precautions (for users in California, the United States)
- Warranty (the United States and Canada)
- Legal Restriction on Copying/Scanning
- EN ISO 7779
- EK1-ITB 2000
- Wireless Connection (Mexico only)
- Security Precautions when Using Wireless LAN (If equipped)
- Limited Use of This Product (If equipped)
- Legal Information
- Energy Saving Control Function
- Automatic 2-Sided Print Function
- Resource Saving - Paper
- Environmental benefits of "Power Management"
- Energy Star (ENERGY STAR®) Program
- Notice
- 2 Installing and Setting up the Machine
- Part Names (Machine Exterior)
- Part Names (Connectors/Interior)
- Part Names (With Optional Equipments Attached)
- Connecting the Machine and Other Devices
- Connecting Cables
- Power On/Off
- Using the Operation Panel
- Touch Panel
- Login/Logout
- Default Settings of the Machine
- Network Setup
- Energy Saver function
- Quiet Mode
- Quick Setup Wizard
- Installing Software
- Checking the Counter
- Additional Preparations for the Administrator
- Command Center RX
- Transferring Data from Our Other Products
- 3 Preparation before Use
- 4 Printing from PC
- Printer Driver Properties Screen
- Printing from PC
- Printing from the Handheld Device
- Printing Data Saved in the Printer
- Specifying the Job Box from a Computer and Storing the Job
- Printing Documents from Private Print Box
- Deleting the Documents Stored in the Private Print Box
- Printing Document from Stored Job Box
- Deleting the Documents Stored in the Stored Job Box
- Printing Document from Quick Copy Box
- Deleting the Documents Stored in the Quick Copy Box
- Printing Document from Proof and Hold Box
- Deleting the Documents Stored in the Proof and Hold Box
- Monitoring the Printer Status (Status Monitor)
- Configuration Tool
- 5 Operation on the Machine
- Loading Originals
- Loading Paper in the Multipurpose Tray
- Favorites
- Application
- Registering Shortcuts
- Copying
- Frequently-Used Sending Method
- Sending Document via E-mail
- Sending Document to Desired Shared Folder on a Computer (Scan to PC)
- Sending Document to Folder on an FTP Server (Scan to FTP)
- Scanning using TWAIN or WIA
- Useful Sending Method
- WSD Scan
- Scanning with File Management Utility
- Using fax server to send a fax (fax server transmission)
- Sending to Different Types of Destinations (Multi Sending)
- Send to Me (E-mail)
- Canceling Sending Jobs
- Handling Destination
- How to use the FAX Function
- Using Document Boxes
- Operating using Removable USB Memory
- 6 Using Various Functions
- Functions Available on the Machine
- Functions
- Paper Selection
- Zoom
- Density
- Duplex
- Combine
- Color Selection
- Collate
- Original Size
- Original Orientation
- Mixed Size Originals
- Original Image
- EcoPrint
- Sharpness
- Contrast
- Background Density Adj. (Background Density Adjustment)
- Skip Blank Page
- Continuous Scan
- Job Finish Notice
- File Name Entry
- Priority Override
- File Format
- Duplex (2-sided Original)
- Sending Size
- File Separation
- Scan Resolution
- E-mail Subject/Body
- FTP Encrypted TX
- Storing Size
- Encrypted PDF Password
- JPEG/TIFF Print
- XPS Fit to Page
- 7 Status/Job Cancel
- 8 Setup and Registration (System Menu)
- 9 User Authentication and Accounting (User Login, Job Accounting)
- Overview of User Login Administration
- Enabling User Login Administration
- Setting User Login Administration
- Authentication Security
- Adding a User (Local User List)
- Changing User Properties
- User Login Administration for Printing
- Managing the Users to Scan Using TWAIN
- Managing the Users to Scan Using WIA
- Managing the Users that Send Faxes from a PC
- Group Authorization Settings
- Guest Authorization Set.
- Obtain NW User Property
- Simple Login Settings
- ID Card Settings
- PIN Login Settings
- Using User Login Administration
- Overview of Job Accounting
- Enabling Job Accounting
- Setting an Account
- Configuring Job Accounting
- Using Job Accounting
- Unknown User Settings
- 10 Troubleshooting
- Regular Maintenance
- Using the Maintenance Menu
- Troubleshooting
- Adjustment/Maintenance
- Clearing Paper Jams
- Jam Location Indicators
- Remove any jammed paper in Cassette 1
- Remove any jammed paper in Cassette 2
- Remove any jammed paper in Cassette 3
- Remove any jammed paper in the Multipurpose Tray
- Remove any jammed paper inside of the Machine
- Remove any jammed paper in Rear Cover
- Remove any jammed paper in the Document Processor
- 11 Appendix
10-12
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-16)
Machine Operation Trouble (page 10-12)
Symptom Checkpoints Corrective Actions
Reference
Page
The screen does not
respond when the power
switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-9
Pressing the [Start] key
does not produce copies.
Is there a message on the screen? Determine the appropriate response to
the message and respond accordingly.
page 10-18
Is the machine in Sleep mode? Select the [Energy Saver] key. page 2-32
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
page 5-2
When placing originals in the document
processor, place them face-up.
page 5-3
― Check that the settings of the
application software.
―
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-4
― Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-4
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-4
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-4
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 10-33
2 or more sheets are
overlaps when ejected.
(multi feed)
― Load the paper correctly. page 3-2